COM 312 EXAM 1 MODULES 1 AND 2
Exam 1 – Modules 1 & 2
Question 1
2 out of 2 points
According to your text, yelling, mocking someone, and name calling are all behaviors
that can escalate a conflict. Individuals displaying these behaviors are most likely using
which cycle of conflict?
Selected Answer: competitive
Question 2
2 out of 2 points
The following scenario exemplifies which course concept best: Katie gets home from
work and vents to her roommate about a situation with her boyfriend. “I know what’s
going to happen. I’m about to call and tell him I’m too tired to hang out tonight. He’ll
say ‘You obviously care more about work than me.’ I’ll say, ‘We’ve been through this. I
need to make money right now. Of course I’d rather be with you than work.’ Then he’ll
say, ‘Well, actions speak louder than words.’ And so on until we’re yelling through the
phone and we hang up on each other.”
Selected Answer: a script
Question 3
2 out of 2 points
The S-TLC system is an acronym for
Selected Answer: Stop - Think, Listen, Communicate
Question 4
2 out of 2 points
________ is an ability to voice one’s own concerns, rights, or interests without
interfering with others’ interests or compromising their rights.
Selected Answer: D.
assertive communication
Question 5
2 out of 2 points
The United States' predominant culture is one of low power distance.
Selected Answer: True
Question 6
2 out of 2 points
According to our text book, passive-aggressive conflict communication should never be
considered.
Selected Answer: False
This study source was downloaded by 100000832361371 from CourseHero.com on 04-28-2022 12:35:04 GMT -05:00
https://www.coursehero.com/file/40316577/Exam-1-Modules-1-2docx/
, Question 7
2 out of 2 points
Considering your own needs is an important part of effective and appropriate
communication during conflict.
Selected Answer: True
Question 8
2 out of 2 points
All of the following are true about "I" statements EXCEPT
Selected Answer: they feel threatening to the receiver.
Question 9
2 out of 2 points
_________ is a method of creatively thinking through conflict through the use of images
as a response to the event.
Selected Answer: visual journal
Question 10
2 out of 2 points
If you want to increase your power in a relationship, which of the following strategies
should prove helpful?
Selected Answer: E.
C and D
Question 11
2 out of 2 points
__________ cultures tend to value harmony and a group orientation; conflict in these
cultures is handled with subtle nuances of interaction relying heavily on inferred
meanings.
Selected Answer: Collectivistic
Question 12
2 out of 2 points
According to the principles of civility, how we treat others should be independent of
what we think of them.
Selected Answer: True
Question 13
2 out of 2 points
This study source was downloaded by 100000832361371 from CourseHero.com on 04-28-2022 12:35:04 GMT -05:00
https://www.coursehero.com/file/40316577/Exam-1-Modules-1-2docx/
Exam 1 – Modules 1 & 2
Question 1
2 out of 2 points
According to your text, yelling, mocking someone, and name calling are all behaviors
that can escalate a conflict. Individuals displaying these behaviors are most likely using
which cycle of conflict?
Selected Answer: competitive
Question 2
2 out of 2 points
The following scenario exemplifies which course concept best: Katie gets home from
work and vents to her roommate about a situation with her boyfriend. “I know what’s
going to happen. I’m about to call and tell him I’m too tired to hang out tonight. He’ll
say ‘You obviously care more about work than me.’ I’ll say, ‘We’ve been through this. I
need to make money right now. Of course I’d rather be with you than work.’ Then he’ll
say, ‘Well, actions speak louder than words.’ And so on until we’re yelling through the
phone and we hang up on each other.”
Selected Answer: a script
Question 3
2 out of 2 points
The S-TLC system is an acronym for
Selected Answer: Stop - Think, Listen, Communicate
Question 4
2 out of 2 points
________ is an ability to voice one’s own concerns, rights, or interests without
interfering with others’ interests or compromising their rights.
Selected Answer: D.
assertive communication
Question 5
2 out of 2 points
The United States' predominant culture is one of low power distance.
Selected Answer: True
Question 6
2 out of 2 points
According to our text book, passive-aggressive conflict communication should never be
considered.
Selected Answer: False
This study source was downloaded by 100000832361371 from CourseHero.com on 04-28-2022 12:35:04 GMT -05:00
https://www.coursehero.com/file/40316577/Exam-1-Modules-1-2docx/
, Question 7
2 out of 2 points
Considering your own needs is an important part of effective and appropriate
communication during conflict.
Selected Answer: True
Question 8
2 out of 2 points
All of the following are true about "I" statements EXCEPT
Selected Answer: they feel threatening to the receiver.
Question 9
2 out of 2 points
_________ is a method of creatively thinking through conflict through the use of images
as a response to the event.
Selected Answer: visual journal
Question 10
2 out of 2 points
If you want to increase your power in a relationship, which of the following strategies
should prove helpful?
Selected Answer: E.
C and D
Question 11
2 out of 2 points
__________ cultures tend to value harmony and a group orientation; conflict in these
cultures is handled with subtle nuances of interaction relying heavily on inferred
meanings.
Selected Answer: Collectivistic
Question 12
2 out of 2 points
According to the principles of civility, how we treat others should be independent of
what we think of them.
Selected Answer: True
Question 13
2 out of 2 points
This study source was downloaded by 100000832361371 from CourseHero.com on 04-28-2022 12:35:04 GMT -05:00
https://www.coursehero.com/file/40316577/Exam-1-Modules-1-2docx/
