COM 312 EXAM 2 MODULE 3-4
Exam 2 – Modules 3 & 4
Question 1
2 out of 2 points
People feel the positive emotion of _________ when they perceive that they have
benefited from the costly, intentional, voluntary act of another person. Choose the best
answer based on our class materials.
Selected Answer: gratitude
Question 2
2 out of 2 points
Alicia is afraid to tell her boyfriend she isn’t happy about the way he talks about her
when they’re with friends. She feels put down and insulted. She also doesn’t like how he
behaves when he comes home after drinking with friends. She doesn’t say anything,
though, because she’s afraid he might react in a way that hurts her emotionally or
physically. This is an example of:
Selected Answer: the chilling effect
Question 3
2 out of 2 points
This emotion is described as an "alarm clock" as well as a secondary emotion in our
book, meaning that it originates in other emotions.
Selected Answer: anger
Question 4
2 out of 2 points
An important aspect on the way to forgiveness is transforming the meaning of the event,
essentially changing how we view what occurred.
Selected Answer: True
Question 5
2 out of 2 points
_________ is a mental process, and ___________ is a behavioral process that can
follow it.
Selected Answer: Forgiveness; reconciliation
Question 6
2 out of 2 points
The following are traits of people who can be described in what way regarding anger?
-think positively about conflict
-apply theories to understand conflict management
-use assertive communication behavior
This study source was downloaded by 100000832361371 from CourseHero.com on 04-28-2022 12:55:24 GMT -05:00
https://www.coursehero.com/file/40316539/Exam-2-Modules-3-4docx/
, -manage the conflict climate and stress levels
-compromise when collaboration is not possible
Selected Answer: anger controllers
Question 7
2 out of 2 points
An offended person may forgive the transgressor without engaging in reconciliation.
Selected Answer: True
Question 8
2 out of 2 points
During the summer months, Kalie becomes anxious because she has nothing to do.
During the summer, Kalie experiences:
Selected Answer: hypostress
Question 9
2 out of 2 points
To avoid a face threat, Susan says to the barista, "I don't want to sound demanding, as I
know you are busy, but I have to be at work in 20 minutes, and I ordered my drink
before the other two people that were just served." What did Susan use in her message to
soften her message?
Selected Answer: disclaimer
Question 10
2 out of 2 points
To feel productive, Kaylie signs up for 7 classes for fall semester, joins 5 different school
organizations, and adds another major. When fall semester starts, she is overloaded.
Kalie is experienceing,
Selected Answer: hyperstress
Question 11
2 out of 2 points
Unintentional hurtful messages
Selected Answer: are generally seen as less painful than intentional hurtful messages.
Question 12
2 out of 2 points
At which level of forgiveness are victims able to see themselves as capable of hurting
others, how they have hurt others in the past, and how they have received forgiveness
for their own offenses?
This study source was downloaded by 100000832361371 from CourseHero.com on 04-28-2022 12:55:24 GMT -05:00
https://www.coursehero.com/file/40316539/Exam-2-Modules-3-4docx/
Exam 2 – Modules 3 & 4
Question 1
2 out of 2 points
People feel the positive emotion of _________ when they perceive that they have
benefited from the costly, intentional, voluntary act of another person. Choose the best
answer based on our class materials.
Selected Answer: gratitude
Question 2
2 out of 2 points
Alicia is afraid to tell her boyfriend she isn’t happy about the way he talks about her
when they’re with friends. She feels put down and insulted. She also doesn’t like how he
behaves when he comes home after drinking with friends. She doesn’t say anything,
though, because she’s afraid he might react in a way that hurts her emotionally or
physically. This is an example of:
Selected Answer: the chilling effect
Question 3
2 out of 2 points
This emotion is described as an "alarm clock" as well as a secondary emotion in our
book, meaning that it originates in other emotions.
Selected Answer: anger
Question 4
2 out of 2 points
An important aspect on the way to forgiveness is transforming the meaning of the event,
essentially changing how we view what occurred.
Selected Answer: True
Question 5
2 out of 2 points
_________ is a mental process, and ___________ is a behavioral process that can
follow it.
Selected Answer: Forgiveness; reconciliation
Question 6
2 out of 2 points
The following are traits of people who can be described in what way regarding anger?
-think positively about conflict
-apply theories to understand conflict management
-use assertive communication behavior
This study source was downloaded by 100000832361371 from CourseHero.com on 04-28-2022 12:55:24 GMT -05:00
https://www.coursehero.com/file/40316539/Exam-2-Modules-3-4docx/
, -manage the conflict climate and stress levels
-compromise when collaboration is not possible
Selected Answer: anger controllers
Question 7
2 out of 2 points
An offended person may forgive the transgressor without engaging in reconciliation.
Selected Answer: True
Question 8
2 out of 2 points
During the summer months, Kalie becomes anxious because she has nothing to do.
During the summer, Kalie experiences:
Selected Answer: hypostress
Question 9
2 out of 2 points
To avoid a face threat, Susan says to the barista, "I don't want to sound demanding, as I
know you are busy, but I have to be at work in 20 minutes, and I ordered my drink
before the other two people that were just served." What did Susan use in her message to
soften her message?
Selected Answer: disclaimer
Question 10
2 out of 2 points
To feel productive, Kaylie signs up for 7 classes for fall semester, joins 5 different school
organizations, and adds another major. When fall semester starts, she is overloaded.
Kalie is experienceing,
Selected Answer: hyperstress
Question 11
2 out of 2 points
Unintentional hurtful messages
Selected Answer: are generally seen as less painful than intentional hurtful messages.
Question 12
2 out of 2 points
At which level of forgiveness are victims able to see themselves as capable of hurting
others, how they have hurt others in the past, and how they have received forgiveness
for their own offenses?
This study source was downloaded by 100000832361371 from CourseHero.com on 04-28-2022 12:55:24 GMT -05:00
https://www.coursehero.com/file/40316539/Exam-2-Modules-3-4docx/
