Quiz: Test 1- Chapters 1-4
Test 1- Chapters 1-4
1. To achieve its goal of increased market share, Krispy Kreme launched a program in
Palm Beach County, Florida, that awards grade-school students a free doughnut for every
A on their report cards. Creating this program was primarily the function of which
management function? Which management function was used to create this program?
A. leading
B. controlling
C. planning
D. organizing
E. focusing
Points Earned: 1/1
Correct Answer: C
Your Response: C
2. A manager striving to improve organizational ____ is accomplishing tasks that help
achieve organizational objectives.
A. efficiency
B. effectiveness
C. functionality
D. productivity
E. synergy
Points Earned: 1/1
Correct Answer: B
Your Response: B
3. Managers who train and supervise the performance of nonmanagerial employees and
who are directly responsible for producing the company's products or services are
categorized as:
A. team leaders
B. top managers
C. general managers
D. middle managers
E. first-line managers
Points Earned: 1/1
Correct Answer: E
Your Response: E
4. The informational role managers’ play when they share information they have
collected with their subordinates and others in the company is called the ____ role.
A. resource allocator
, B. disseminator
C. figurehead
D. monitor
E. entrepreneur
Points Earned: 1/1
Correct Answer: B
Your Response: B
5. Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees
at its retail store by hosting its first employee appreciation week. It used the management
function of ____ to boost morale.
A. Controlling
B. Commanding
C. Organizing
D. Leading
E. resource allocation
Points Earned: 0/1
Correct Answer: D
Your Response: C
6. When Millard Fuller, who founded the world-renowned Christian housing ministry
Habitat for Humanity International with his wife, ended his service as president his role
was limited to that of a figurehead. After this change, what functions did Fuller most
likely do until he retired?
A. He distributed critical information to employees.
B. He monitored the environment.
C. He helped the organization adapt to incremental changes.
D. He performed ceremonial duties like greeting company visitors.
E. He negotiated salaries, raises, and promotions.
Points Earned: 1/1
Correct Answer: D
Your Response: D
7. Refer to Amazon.com. Which traditional management function will be key in making
sure Amazon is never again burdened with thousands of dollars worth of unsold
inventory?
A. motivating
B. leading
C. controlling
D. planning
E. organizing
Points Earned: 1/1
Test 1- Chapters 1-4
1. To achieve its goal of increased market share, Krispy Kreme launched a program in
Palm Beach County, Florida, that awards grade-school students a free doughnut for every
A on their report cards. Creating this program was primarily the function of which
management function? Which management function was used to create this program?
A. leading
B. controlling
C. planning
D. organizing
E. focusing
Points Earned: 1/1
Correct Answer: C
Your Response: C
2. A manager striving to improve organizational ____ is accomplishing tasks that help
achieve organizational objectives.
A. efficiency
B. effectiveness
C. functionality
D. productivity
E. synergy
Points Earned: 1/1
Correct Answer: B
Your Response: B
3. Managers who train and supervise the performance of nonmanagerial employees and
who are directly responsible for producing the company's products or services are
categorized as:
A. team leaders
B. top managers
C. general managers
D. middle managers
E. first-line managers
Points Earned: 1/1
Correct Answer: E
Your Response: E
4. The informational role managers’ play when they share information they have
collected with their subordinates and others in the company is called the ____ role.
A. resource allocator
, B. disseminator
C. figurehead
D. monitor
E. entrepreneur
Points Earned: 1/1
Correct Answer: B
Your Response: B
5. Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees
at its retail store by hosting its first employee appreciation week. It used the management
function of ____ to boost morale.
A. Controlling
B. Commanding
C. Organizing
D. Leading
E. resource allocation
Points Earned: 0/1
Correct Answer: D
Your Response: C
6. When Millard Fuller, who founded the world-renowned Christian housing ministry
Habitat for Humanity International with his wife, ended his service as president his role
was limited to that of a figurehead. After this change, what functions did Fuller most
likely do until he retired?
A. He distributed critical information to employees.
B. He monitored the environment.
C. He helped the organization adapt to incremental changes.
D. He performed ceremonial duties like greeting company visitors.
E. He negotiated salaries, raises, and promotions.
Points Earned: 1/1
Correct Answer: D
Your Response: D
7. Refer to Amazon.com. Which traditional management function will be key in making
sure Amazon is never again burdened with thousands of dollars worth of unsold
inventory?
A. motivating
B. leading
C. controlling
D. planning
E. organizing
Points Earned: 1/1
