NATHALIE TESTED
According to Abraham Maslow's concept of a hierarchy of needs, physiological needs
form the upper-level needs.
a. True
b.
False
•
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In effective groups, members:
a.
establish norms for standard behavior.
b.
have unique goals, interests, and benefits.
c.
share the same status.
d.
do not have a leader.
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Correct
In the context of positive group roles, a reporter is one who maintains records of events
and activities and informs members.
a. True
b.
False
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Correct
The following statement shows racial bias: "The chairman of the committee will be delivering a speech."
a. True
b.
False
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Incorrect
Supportive behavior is characterized by leaders who give detailed rules and
instructions and monitor closely that they are followed.
a. True
b.
Page 1 of 54
, False
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Correct
Which of the following is true of stereotypes?
a.
They make a person hold a superior view of his or her culture and cultural practices.
b.
They influence the way a person interacts with members of another group.
c.
They weaken preconceived notions about a person based on his or her ethnicity.
d.
They facilitate judging a person based on his or her performance.
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Correct
Embellishment or exaggeration of facts in a message is justified while communicating information for
marketing purposes.
a. True
b.
False
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Correct
Which of the following is true of the telephone as a communication medium?
a.
It is great for creating a personal connection.
b.
It should not be used for discussing bad news.
c.
It should not be used for sending confidential information.
d.
It makes it difficult to measure message impact.
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Correct
In the Johari Window, area II represents what we know about ourselves and what others
know about us.
a. True
b.
False
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Page 2 of 54
,Incorrect
To facilitate effective communication, .
a.
a group should have a socializer
b.
a group should be small in size
c.
group members should have different goals to ensure variety
d.
group members should follow a passive communication style
Incorrect
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dentify a true statement about nonverbal communication.
a.
Nonverbal communication does not provide any additional information.
b.
Some nonverbal codes are sent intentionally, and others unintentionally.
c.
Nonverbal communication does not supplement oral forms.
d.
All nonverbal codes are interpreted in the same way across different cultures.
Correct
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Which of the following is a difference between area III and area IV of the Johari
Window?
a.
Area III designates those things others know about us but that we do not know about ourselves, whereas area IV
represents what we know about ourselves and what others know about us.
b.
Area III represents what we know about ourselves and what others know about us, whereas area IV designates
those things others know about us but that we do not know about ourselves.
c.
Area III represents things we know about ourselves but that others do not know about us, whereas area IV
includes things we do not know about ourselves and others do not know about us.
d.
Area III includes things we do not know about ourselves and others do not know about us, whereas area IV
represents things we know about ourselves but that others do not know about us.
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Correct
In career activities, the only form of communication used is verbal communication.
a. True
Page 3 of 54
, b.
False
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Correct
Inductive organization of a message can be especially effective if the main idea
confirms the conclusion the audience has drawn from the preceding details.
a. True
b.
False
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Correct
Mark and Stephanie's marriage was in trouble. He was depressed and spoke to his best friend,
Gladwin, about his personal issues. In this scenario, Gladwin was most likely involved in .
a.
casual listening
b.
selective listening
c.
discriminative listening
d.
empathetic listening
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Correct
Writing a passage with a readability index appropriate for the audience guarantees the message will be
understood.
a. True
b.
False
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Correc
The is a channel typified by the organizational chart, which is created by management to
define individual and group relationships and to specify lines of responsibility.
a.
formal communication network
b.
grapevine communication network
c.
informal communication network
Page 4 of 54
According to Abraham Maslow's concept of a hierarchy of needs, physiological needs
form the upper-level needs.
a. True
b.
False
•
Check My Work
In effective groups, members:
a.
establish norms for standard behavior.
b.
have unique goals, interests, and benefits.
c.
share the same status.
d.
do not have a leader.
Hide Feedback
Correct
In the context of positive group roles, a reporter is one who maintains records of events
and activities and informs members.
a. True
b.
False
Hide Feedback
Correct
The following statement shows racial bias: "The chairman of the committee will be delivering a speech."
a. True
b.
False
Hide Feedback
Incorrect
Supportive behavior is characterized by leaders who give detailed rules and
instructions and monitor closely that they are followed.
a. True
b.
Page 1 of 54
, False
Hide Feedback
Correct
Which of the following is true of stereotypes?
a.
They make a person hold a superior view of his or her culture and cultural practices.
b.
They influence the way a person interacts with members of another group.
c.
They weaken preconceived notions about a person based on his or her ethnicity.
d.
They facilitate judging a person based on his or her performance.
Hide Feedback
Correct
Embellishment or exaggeration of facts in a message is justified while communicating information for
marketing purposes.
a. True
b.
False
Hide Feedback
Correct
Which of the following is true of the telephone as a communication medium?
a.
It is great for creating a personal connection.
b.
It should not be used for discussing bad news.
c.
It should not be used for sending confidential information.
d.
It makes it difficult to measure message impact.
Hide Feedback
Correct
In the Johari Window, area II represents what we know about ourselves and what others
know about us.
a. True
b.
False
Hide Feedback
Page 2 of 54
,Incorrect
To facilitate effective communication, .
a.
a group should have a socializer
b.
a group should be small in size
c.
group members should have different goals to ensure variety
d.
group members should follow a passive communication style
Incorrect
Hide Feedback
dentify a true statement about nonverbal communication.
a.
Nonverbal communication does not provide any additional information.
b.
Some nonverbal codes are sent intentionally, and others unintentionally.
c.
Nonverbal communication does not supplement oral forms.
d.
All nonverbal codes are interpreted in the same way across different cultures.
Correct
Hide Feedback
Which of the following is a difference between area III and area IV of the Johari
Window?
a.
Area III designates those things others know about us but that we do not know about ourselves, whereas area IV
represents what we know about ourselves and what others know about us.
b.
Area III represents what we know about ourselves and what others know about us, whereas area IV designates
those things others know about us but that we do not know about ourselves.
c.
Area III represents things we know about ourselves but that others do not know about us, whereas area IV
includes things we do not know about ourselves and others do not know about us.
d.
Area III includes things we do not know about ourselves and others do not know about us, whereas area IV
represents things we know about ourselves but that others do not know about us.
Hide Feedback
Correct
In career activities, the only form of communication used is verbal communication.
a. True
Page 3 of 54
, b.
False
Hide Feedback
Correct
Inductive organization of a message can be especially effective if the main idea
confirms the conclusion the audience has drawn from the preceding details.
a. True
b.
False
Hide Feedback
Correct
Mark and Stephanie's marriage was in trouble. He was depressed and spoke to his best friend,
Gladwin, about his personal issues. In this scenario, Gladwin was most likely involved in .
a.
casual listening
b.
selective listening
c.
discriminative listening
d.
empathetic listening
Hide Feedback
Correct
Writing a passage with a readability index appropriate for the audience guarantees the message will be
understood.
a. True
b.
False
Hide Feedback
Correc
The is a channel typified by the organizational chart, which is created by management to
define individual and group relationships and to specify lines of responsibility.
a.
formal communication network
b.
grapevine communication network
c.
informal communication network
Page 4 of 54
