Tutorial Letter 201/1/2020
Personnel Psychology: Employee
Retention IOP3706
Semester 1
Department of Industrial and Organisational Psychology
IMPORTANT INFORMATION:
This tutorial letter contains important information about
your module.
BARCODE
, IOP3706/201/1/2020
CONTENTS
Page
1. YOUR LECTURERS.................................................................................................................... 2
2. PREPARATION FOR THE EXAMINATION................................................................................3
3. FEEDBACK ON ASSIGNMENT 01.............................................................................................5
4. FEEDBACK ON ASSIGNMENT 02...........................................................................................14
5. CONCLUSION........................................................................................................................... 29
Dear Student
We trust that you have enjoyed the module so far and that you have found the content very interesting
and practical. Apart from any enquiries that you direct to us personally and the examination paper itself,
this tutorial letter is the last official communication that you will receive from us this semester. The
purpose of this tutorial letter is to help you structure your studies for the examination.
This tutorial letter contains information about the format of the examination paper. We also provide you
with a possible framework for answering the examination questions and give you some general tips to
help you do well in the examination. Please note that the assignment feedback provides only a
suggested framework for answers. Your insight in, and interpretation of the study material is the key to
obtaining good marks for an assignment answer.
This tutorial letter also includes a memorandum for Assignments 01 and 02.
1. YOUR LECTURERS
The general contact details for the Department for Industrial Psychology are:
Help desk(s): +27 12 429 8033 or +27 12 429 8054
Fax: +27 12 429 8368
E-mail:
The lecturers responsible for this module are:
Name Office Email address Telephone number
Mr V Muleya NS Radipere 3-114
(Unisa Muckleneuk campus) 012 429 4346
Prof RT Tladinyane NS Radipere 3-113
(Unisa Muckleneuk campus) 012 429 8095
2
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2. PREPARATION FOR THE EXAMINATION
The format of the examination paper
The two-hour examination paper counts 75 marks. Only essay-type questions will be asked.
Each question is worth 25 marks.
You will be given a choice of FIVE questions – answer any THREE of the questions in the
examination paper.
Content to study for the examination
Study the following for the examination:
Study chapters 7 to 12 of the prescribed book, as prescribed in the study guide. Use the
prescribed book as your primary source in your preparation for the examination.
Concentrate on the assessment criteria that were included in Tutorial Letter 101. Every aspect
of the theory that will be examined is covered by those assessment criteria.
No questions on statistics or questions that require mathematical calculations will be asked in the
examination. The use of calculators is not permitted in the examination.
Please note that theory from different chapters can be combined in one question.
All the questions in the prescribed book, study guide and tutorial letters are equally important.
A possible framework for answering the examination questions
When you answer an examination question, we suggest you use the following framework (where
applicable):
Give a definition or an explanation of the various key elements of the topic.
Outline the key issues or main characteristics.
List the steps to be followed in any process.
List the advantages and disadvantages of each aspect.
Refer to reliability and validity (where applicable).
Describe the theories, models or techniques that apply to the various proposals.
Draw the necessary graphs or figures. Describe the graph or figure and explain why you drew it.
(What did you want to illustrate with the aid of the graph/figure?)
Where possible, give relevant examples to substantiate your answers.
General tips for answering examination questions
Before you start answering any of the examination questions, plan your time. Allocate a certain
time to each question. In this examination you will have approximately 40 minutes to answer
each question.
Read every question carefully to establish exactly what is expected of you. It is a good idea to
make a bulleted list of everything that is expected of you. You can then use this as a checklist to
make sure you have covered everything in your answer.
Since time is limited, it is not necessary to include an introduction or a conclusion in your
answers, but remember to structure your answer clearly. Use headings to ensure that you meet
this requirement.
Many students do not answer the questions that are asked and do not number their questions
correctly. Make sure that your questions are numbered clearly according to section and specific
question number.
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