operation management chapter two part one

School of Business
Department of Management Information Systems
BMIS360: Operations Management

Chapter 2 | Part 1


Operations Strategy in a Global Environment

Spring 2020 - 2021

BMIS360 - CHAPTER 2

,Learning Objectives



Identify and explain three strategic
approaches to competitive advantage.
Identify and define the 10 decisions of
operations management.




BMIS360 - CHAPTER 2

, A Global View of Operations
Achieving Competitive Advantage Through Operations
 Competing On Differentiation
 Competing On Cost
 Competing On Response
Ten Strategic OM Decisions
Outline Strategy Development and Implementation
 Critical Success Factors and Core Competencies




BMIS360 - CHAPTER 2