Oe46a Professionele
23-5-2021 vaardigheden
Jeremy de Vrij
HOGESCHOOL INHOLLAND ALKMAAR
, Hogeschool Inholland Alkmaar
Bachelor Business studies
Oe46a Professionele vaardigheden 2B
Alkmaar, mei 2021
Begeleidend docent: Peter Kruithof, Doret van de Kerkhof, Ellis den Hamer en Marieke van
Beurden
Vak: OE46a: Professionele vaardigheden 2B
Semester: 2
Student: Jeremy de Vrij
Studentnummer: 649640
1
, Inhoud
Hoofdstuk 1. Inleiding...............................................................................................................................................2
Hoofdstuk 2. Creativiteit...........................................................................................................................................3
2.1 Creativiteitstechnieken...................................................................................................................................4
2.2 Divergeren en Convergeren............................................................................................................................4
2.3 Workshop........................................................................................................................................................5
Hoofdstuk 3. Acquisitie.............................................................................................................................................5
Hoofdstuk 4. Overbruggen van weerstand...............................................................................................................7
4.1 Luistertechnieken en Doorvragen...................................................................................................................8
4.2 Regulerende gesprekstechnieken...................................................................................................................9
4.3 Overredingstheorie van Cialdini....................................................................................................................10
4.4 Opdracht slechtnieuws..................................................................................................................................11
Hoofdstuk 5. Etiquette............................................................................................................................................12
5.1 Eten en drinken.............................................................................................................................................12
5.2 Kledingvoorschriften.....................................................................................................................................13
5.3 De eerste indruk............................................................................................................................................13
5.4 Videobellen....................................................................................................................................................13
5.5 Verplaatsing in gesprekspartners..................................................................................................................14
Hoofdstuk 6. Zakelijke Communicatie.....................................................................................................................14
6.1 Personal audit................................................................................................................................................15
6.2 CV met profielschets.....................................................................................................................................20
6.3 Scenario inclusief sollicitatiepitch.................................................................................................................20
6.3.1 Scenariopitch..........................................................................................................................................20
6.3.2 Sollicitatiepitch.......................................................................................................................................22
Bibliografie..............................................................................................................................................................22
Bijlage......................................................................................................................................................................23
Bijlage 1. Bewijs aanwezigheid workshop creativiteit........................................................................................23
Bijlage 2. Mindmap creativiteit...........................................................................................................................24
Bijlage 3. Feedbackformulier opdracht overbruggen van weerstand................................................................24
Bijlage 4. Headline/kopregel...............................................................................................................................26
HOOFDSTUK 1. INLEIDING
2
23-5-2021 vaardigheden
Jeremy de Vrij
HOGESCHOOL INHOLLAND ALKMAAR
, Hogeschool Inholland Alkmaar
Bachelor Business studies
Oe46a Professionele vaardigheden 2B
Alkmaar, mei 2021
Begeleidend docent: Peter Kruithof, Doret van de Kerkhof, Ellis den Hamer en Marieke van
Beurden
Vak: OE46a: Professionele vaardigheden 2B
Semester: 2
Student: Jeremy de Vrij
Studentnummer: 649640
1
, Inhoud
Hoofdstuk 1. Inleiding...............................................................................................................................................2
Hoofdstuk 2. Creativiteit...........................................................................................................................................3
2.1 Creativiteitstechnieken...................................................................................................................................4
2.2 Divergeren en Convergeren............................................................................................................................4
2.3 Workshop........................................................................................................................................................5
Hoofdstuk 3. Acquisitie.............................................................................................................................................5
Hoofdstuk 4. Overbruggen van weerstand...............................................................................................................7
4.1 Luistertechnieken en Doorvragen...................................................................................................................8
4.2 Regulerende gesprekstechnieken...................................................................................................................9
4.3 Overredingstheorie van Cialdini....................................................................................................................10
4.4 Opdracht slechtnieuws..................................................................................................................................11
Hoofdstuk 5. Etiquette............................................................................................................................................12
5.1 Eten en drinken.............................................................................................................................................12
5.2 Kledingvoorschriften.....................................................................................................................................13
5.3 De eerste indruk............................................................................................................................................13
5.4 Videobellen....................................................................................................................................................13
5.5 Verplaatsing in gesprekspartners..................................................................................................................14
Hoofdstuk 6. Zakelijke Communicatie.....................................................................................................................14
6.1 Personal audit................................................................................................................................................15
6.2 CV met profielschets.....................................................................................................................................20
6.3 Scenario inclusief sollicitatiepitch.................................................................................................................20
6.3.1 Scenariopitch..........................................................................................................................................20
6.3.2 Sollicitatiepitch.......................................................................................................................................22
Bibliografie..............................................................................................................................................................22
Bijlage......................................................................................................................................................................23
Bijlage 1. Bewijs aanwezigheid workshop creativiteit........................................................................................23
Bijlage 2. Mindmap creativiteit...........................................................................................................................24
Bijlage 3. Feedbackformulier opdracht overbruggen van weerstand................................................................24
Bijlage 4. Headline/kopregel...............................................................................................................................26
HOOFDSTUK 1. INLEIDING
2
