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Milestone 2 unit 2 sophia Conflict resolution.

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Milestone 2 unit 2 sophia Conflict resolution.

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Voorbeeld van de inhoud

Constructive and Destructive Relationships

You passed this Milestone
20 questions were answered correctly.
2 questions were answered
incorrectly.
1
Humans often build interdependent relationships on both a closer
level and a larger level.
• familial, societal
• internal, external
• international, national
• global, communal

CONCEPT
The Need for Relationships
2
Which of the following is an example of non-verbal communication?
A conversation

A gesture
A letter
An email
CONCEPT
Encoding Information
3
Ari spent five years divorcing his wife, declaring bankruptcy, and alienating
many of his friends. Now 45 years old, his goal was to get his life back
together. He got a good job, built up some savings, began rebuilding his
credit, and developed a good working relationship with his ex-wife.

One morning he said to himself, "I'm doing well. No one thinks I'm a loser
now. But most of my old friends only knew me as half of a couple. I need
people in my life that like the person I am now. I have to start going out,
meeting people, and making a new set of friends.”
By searching for a group of friends, Ari is attempting to satisfy
which of the following categories of needs in Maslow's hierarchy?
• Love/belonging
• Self-actualization
• Safety
• Physiological

, CONCEPT
Maslow's Hierarchy of Needs
4
Which of the following situations is an example of a conflict over the
core concern of role?
Phyllis offered to host Thanksgiving at her house again this
year; everyone agreed that Thanksgiving wouldn't be the same if they couldn't be at her home.
Jill hosts an improv group that meets every Wednesday at her business, and the newest group
member says he feels the space has been very warm and welcoming.



• Jack is unofficially known as the graph expert at work, but a new
employee has started creating graphs for the team's presentations.
Grace usually brings snacks to the office to share with everyone, but since she has been busy
lately, Derek agrees to bring snacks for the next
month.
CONCEPT
Core Concerns: Role
5
Which of the following is most likely to create positive momentum in
a conflict resolution process?

The parties decide to make a series of small agreements while continuing certain
disagreements in order to balance their gains and losses.
Parties decide to make a series of small agreements in order to maximize potential
gains.

The parties decide to continue certain disagreements in order to decrease potential
losses.
The parties decide to avoid small agreements, and only focus on overall gains and
losses.
CONCEPT
Building Blocks of Agreement and Disagreement
6
A high reaction threshold, in terms of the fight/flight reaction,
describes which of the following?
• Requiring the body to produce a more intense physical reaction in a
specific circumstance

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