.
International Management, 8e (Deresky)
Chapter 9 Staffing, Training, and Compensation for Global Operations
1) ________ is increasingly being recognized as a major determinant of success or failure in
international business.
A) International human resource management
B) Procurement of raw materials from abroad
C) Outsourcing
D) Insourcing
Answer: A
Diff: 1
Chapter: 9
Skill: Concept
Objective: 1
2) Which of the following should ideally dictate the organizational structure and staffing needs
of the firm?
A) the firm's customers
B) the size of the firm
C) the firm's strategy
D) the firm's short-term objectives
Answer: C
Diff: 2
Chapter: 9
Skill: Concept
Objective: 1
3) In addition to the global war for talent, there are considerable strategic competitive challenges
for firms. Which of the following is one such challenge?
A) increasing talent in order to lower the costs of operations
B) relocating operations around the world
C) obtaining competent talent at higher wages than competitors
D) obtaining talent using a regiocentric approach
Answer: B
Diff: 2
Chapter: 9
Skill: Concept
Objective: 2
1
,4) ________ are employees assigned to a country other than their own.
A) Host-country nationals
B) Inpatriates
C) Third-country nationals
D) Expatriates
Answer: D
Diff: 1
Chapter: 9
Skill: Concept
Objective: 2
5) Fred Sanders, an American, works as a manager at his firm's headquarters in New York. He
recently learned that he has been assigned to manage the firm's subsidiary office in Tokyo, and
he will be relocating to Japan within the next six weeks. Which of the following staffing
approaches is being employed in this scenario?
A) polycentric staffing approach
B) regiocentric staffing approach
C) global staffing approach
D) ethnocentric staffing approach
Answer: D
Diff: 2
Chapter: 9
Skill: Application
Objective: 2
6) Kelly Roberts, an American, is a senior manager at her firm's headquarters in New York.
Kelly is a(n) ________.
A) expatriate
B) parent-country national
C) host-country national
D) third-country national
Answer: B
Diff: 1
Chapter: 9
Skill: Concept
Objective: 2
2
, 7) A(n) ________ policy is likely to be used where a company notes the inadequacy of local
managerial skills and determines a high need to maintain close communication and coordination
with headquarters.
A) global
B) regiocentric
C) polycentric
D) ethnocentric
Answer: D
Diff: 2
Chapter: 9
Skill: Concept
Objective: 2
8) ________ are familiar with company goals, products, technology, policies, and procedures;
they know how to get things accomplished through headquarters.
A) Expatriates
B) Parent-country nationals
C) Third-country nationals
D) Host-country nationals
Answer: B
Diff: 1
Chapter: 9
Skill: Concept
Objective: 2
9) When the company is at the internationalization stage of strategic expansion and has a
centralized structure, it will likely use a(n) ________ staffing approach to fill key managerial
positions with PCNs.
A) polycentric
B) regiocentric
C) global
D) ethnocentric
Answer: D
Diff: 2
Chapter: 9
Skill: Concept
Objective: 2
3
International Management, 8e (Deresky)
Chapter 9 Staffing, Training, and Compensation for Global Operations
1) ________ is increasingly being recognized as a major determinant of success or failure in
international business.
A) International human resource management
B) Procurement of raw materials from abroad
C) Outsourcing
D) Insourcing
Answer: A
Diff: 1
Chapter: 9
Skill: Concept
Objective: 1
2) Which of the following should ideally dictate the organizational structure and staffing needs
of the firm?
A) the firm's customers
B) the size of the firm
C) the firm's strategy
D) the firm's short-term objectives
Answer: C
Diff: 2
Chapter: 9
Skill: Concept
Objective: 1
3) In addition to the global war for talent, there are considerable strategic competitive challenges
for firms. Which of the following is one such challenge?
A) increasing talent in order to lower the costs of operations
B) relocating operations around the world
C) obtaining competent talent at higher wages than competitors
D) obtaining talent using a regiocentric approach
Answer: B
Diff: 2
Chapter: 9
Skill: Concept
Objective: 2
1
,4) ________ are employees assigned to a country other than their own.
A) Host-country nationals
B) Inpatriates
C) Third-country nationals
D) Expatriates
Answer: D
Diff: 1
Chapter: 9
Skill: Concept
Objective: 2
5) Fred Sanders, an American, works as a manager at his firm's headquarters in New York. He
recently learned that he has been assigned to manage the firm's subsidiary office in Tokyo, and
he will be relocating to Japan within the next six weeks. Which of the following staffing
approaches is being employed in this scenario?
A) polycentric staffing approach
B) regiocentric staffing approach
C) global staffing approach
D) ethnocentric staffing approach
Answer: D
Diff: 2
Chapter: 9
Skill: Application
Objective: 2
6) Kelly Roberts, an American, is a senior manager at her firm's headquarters in New York.
Kelly is a(n) ________.
A) expatriate
B) parent-country national
C) host-country national
D) third-country national
Answer: B
Diff: 1
Chapter: 9
Skill: Concept
Objective: 2
2
, 7) A(n) ________ policy is likely to be used where a company notes the inadequacy of local
managerial skills and determines a high need to maintain close communication and coordination
with headquarters.
A) global
B) regiocentric
C) polycentric
D) ethnocentric
Answer: D
Diff: 2
Chapter: 9
Skill: Concept
Objective: 2
8) ________ are familiar with company goals, products, technology, policies, and procedures;
they know how to get things accomplished through headquarters.
A) Expatriates
B) Parent-country nationals
C) Third-country nationals
D) Host-country nationals
Answer: B
Diff: 1
Chapter: 9
Skill: Concept
Objective: 2
9) When the company is at the internationalization stage of strategic expansion and has a
centralized structure, it will likely use a(n) ________ staffing approach to fill key managerial
positions with PCNs.
A) polycentric
B) regiocentric
C) global
D) ethnocentric
Answer: D
Diff: 2
Chapter: 9
Skill: Concept
Objective: 2
3
