Ch01
Student: ___________________________________________________________________________
1. Most great managers learn to manage themselves only after they first learn to manage others effectively.
True False
2. Great managers are born with the necessary skills and abilities. Management cannot actually be "learned."
True False
3. According to social learning theory, role models may provide the needed linkage between knowing and
doing for many individuals.
True False
4. Self-management emphasizes building blocks of behaviors because old habits cannot be erased.
True False
5. Self-awareness is a key to successful learning and growth as a manager.
True False
6. Ability and personality are two types of important individual differences to consider in management
training.
True False
7. Extraversion is a type of cognitive ability.
True False
8. SATs and ACTs measure cognitive ability.
True False
9. Cognitive ability tests are timed to increase stress level to simulate working conditions.
True False
10. A manager with high emotional intelligence can maintain a positive mood in work settings.
True False
11. The major personality trait linked with good management skills is intelligence.
True False
,12. High CQ-motivation is demonstrated when a person seeks opportunities to work on project teams with a
culturally diverse background.
True False
13. After a hard day's work, a person with the Jungian preference of Introversion would rather go out with a
large group of friends than sit at home for a quiet evening.
True False
14. Value systems usually have little or no influence on work and occupational success.
True False
15. A person with Holland's Conventional work preference would rather work as an accountant than as a
comedian.
True False
16. Obtaining feedback from more than one source is usually a waste of time when a person is developing a
management self profile.
True False
17. Most U. S. workers report that work stress has decreased significantly over the past few years.
True False
18. For most U. S. workers, daily hassles, rather than big events, cause the most stress.
True False
19. Workers who demonstrate psychological hardiness are more likely to report lower commitment than other
workers.
True False
20. Effective time management starts with written goals.
True False
21. The text's approach to personal effectiveness, with a focus on actionable knowledge and behavior, rests on
which of these assumptions?
A. Managers learn naturally by growing older.
B. Managers know themselves well.
C. Managers can control their own behaviors more easily than they can control the behavior of others.
D. Good managers are workaholics by nature.
E. Management development emphasizes hiding or minimizing faults.
,22. According to Bandura's social learning theory, managers become poor managers because they:
A. get careless about details.
B. have poor managers themselves.
C. are more ambitious than the organizational standard.
D. earn the wrong undergraduate degree.
E. lack time management skills.
23. Which of these is NOT a component of Bandura's social learning theory?
A. Suspension
B. Attention
C. Reproduction
D. Retention
E. Motivation
24. David attended a training program. He later told his buddy, Stan, "They wasted a lot of time. We spent
half the time in groups, actually doing the theories they taught us." Which component of Bandura's social
learning theory did David NOT appreciate?
A. Suspension
B. Attention
C. Retention
D. Reproduction
E. Motivation
25. Which of these suggestions is a behavior-focused strategy to improve self-management?
A. Obtain trained observer feedback.
B. Eliminate performance cues.
C. Encourage spontaneity.
D. Establish self-set goals.
E. Use team-based rewards.
26. _______ is a behavior-focused strategy to improve self-management. It helps individuals learn from their
own mistakes.
A. Self-observation
B. Self-criticism
C. Self-set goals
D. Management of cues
E. Rehearsal
27. Brian wants to quit smoking. He put away ashtrays, destroyed matches, and bought air freshener. Brian's
actions demonstrate which self-management behavior-focused strategy?
A. Self-observation
B. Self-set goals
C. Management of cues
D. Rehearsal
E. Self-reward
, 28. Dion waited for his job interview, repeating, "I know I can do a great job with this company!" Which
behavior-focused self-management strategy did he practice?
A. Self-observation
B. Self-set goals
C. Management of cues
D. Rehearsal
E. Self-reward
29. Which of these is NOT a reason that good managers build self-awareness?
A. To learn how they differ from others
B. To position themselves for success
C. To identify their areas for improvement
D. To isolate their personal strengths and weaknesses
E. To decelerate and consolidate management skill building
30. __________ is the ability to function effectively in the context of differences.
A. Personality focus
B. Cultural intelligence
C. Personal value
D. Career orientation
E. Emotional intelligence
31. Jaime just completed the Holland Scale to answer the question:
A. "Is cognitive ability a strength for me?"
B. "Do I understand use emotions to make effective decisions?"
C. "With what types of people will I thrive in a work environment?"
D. "Do I make good executive presentations?"
E. "What are my dominant personality traits?"
32. Manni supervises a group of people who do not work well together. They seem to process information
completely differently and have different interests and goals. He hires you to administer some sort of
assessment to help this group work together. What do you suggest?
A. Kiersey Temperament Sorter (MBTI)
B. Rokeach Value Survey
C. Cultural Quotient Scale
D. MSCEIT
E. Minnesota Multiples
33. SATs, MATs, and GMATs are designed to test:
A. emotional intelligence.
B. cognitive ability.
C. values.
D. ethical standards.
E. work team preferences.
Student: ___________________________________________________________________________
1. Most great managers learn to manage themselves only after they first learn to manage others effectively.
True False
2. Great managers are born with the necessary skills and abilities. Management cannot actually be "learned."
True False
3. According to social learning theory, role models may provide the needed linkage between knowing and
doing for many individuals.
True False
4. Self-management emphasizes building blocks of behaviors because old habits cannot be erased.
True False
5. Self-awareness is a key to successful learning and growth as a manager.
True False
6. Ability and personality are two types of important individual differences to consider in management
training.
True False
7. Extraversion is a type of cognitive ability.
True False
8. SATs and ACTs measure cognitive ability.
True False
9. Cognitive ability tests are timed to increase stress level to simulate working conditions.
True False
10. A manager with high emotional intelligence can maintain a positive mood in work settings.
True False
11. The major personality trait linked with good management skills is intelligence.
True False
,12. High CQ-motivation is demonstrated when a person seeks opportunities to work on project teams with a
culturally diverse background.
True False
13. After a hard day's work, a person with the Jungian preference of Introversion would rather go out with a
large group of friends than sit at home for a quiet evening.
True False
14. Value systems usually have little or no influence on work and occupational success.
True False
15. A person with Holland's Conventional work preference would rather work as an accountant than as a
comedian.
True False
16. Obtaining feedback from more than one source is usually a waste of time when a person is developing a
management self profile.
True False
17. Most U. S. workers report that work stress has decreased significantly over the past few years.
True False
18. For most U. S. workers, daily hassles, rather than big events, cause the most stress.
True False
19. Workers who demonstrate psychological hardiness are more likely to report lower commitment than other
workers.
True False
20. Effective time management starts with written goals.
True False
21. The text's approach to personal effectiveness, with a focus on actionable knowledge and behavior, rests on
which of these assumptions?
A. Managers learn naturally by growing older.
B. Managers know themselves well.
C. Managers can control their own behaviors more easily than they can control the behavior of others.
D. Good managers are workaholics by nature.
E. Management development emphasizes hiding or minimizing faults.
,22. According to Bandura's social learning theory, managers become poor managers because they:
A. get careless about details.
B. have poor managers themselves.
C. are more ambitious than the organizational standard.
D. earn the wrong undergraduate degree.
E. lack time management skills.
23. Which of these is NOT a component of Bandura's social learning theory?
A. Suspension
B. Attention
C. Reproduction
D. Retention
E. Motivation
24. David attended a training program. He later told his buddy, Stan, "They wasted a lot of time. We spent
half the time in groups, actually doing the theories they taught us." Which component of Bandura's social
learning theory did David NOT appreciate?
A. Suspension
B. Attention
C. Retention
D. Reproduction
E. Motivation
25. Which of these suggestions is a behavior-focused strategy to improve self-management?
A. Obtain trained observer feedback.
B. Eliminate performance cues.
C. Encourage spontaneity.
D. Establish self-set goals.
E. Use team-based rewards.
26. _______ is a behavior-focused strategy to improve self-management. It helps individuals learn from their
own mistakes.
A. Self-observation
B. Self-criticism
C. Self-set goals
D. Management of cues
E. Rehearsal
27. Brian wants to quit smoking. He put away ashtrays, destroyed matches, and bought air freshener. Brian's
actions demonstrate which self-management behavior-focused strategy?
A. Self-observation
B. Self-set goals
C. Management of cues
D. Rehearsal
E. Self-reward
, 28. Dion waited for his job interview, repeating, "I know I can do a great job with this company!" Which
behavior-focused self-management strategy did he practice?
A. Self-observation
B. Self-set goals
C. Management of cues
D. Rehearsal
E. Self-reward
29. Which of these is NOT a reason that good managers build self-awareness?
A. To learn how they differ from others
B. To position themselves for success
C. To identify their areas for improvement
D. To isolate their personal strengths and weaknesses
E. To decelerate and consolidate management skill building
30. __________ is the ability to function effectively in the context of differences.
A. Personality focus
B. Cultural intelligence
C. Personal value
D. Career orientation
E. Emotional intelligence
31. Jaime just completed the Holland Scale to answer the question:
A. "Is cognitive ability a strength for me?"
B. "Do I understand use emotions to make effective decisions?"
C. "With what types of people will I thrive in a work environment?"
D. "Do I make good executive presentations?"
E. "What are my dominant personality traits?"
32. Manni supervises a group of people who do not work well together. They seem to process information
completely differently and have different interests and goals. He hires you to administer some sort of
assessment to help this group work together. What do you suggest?
A. Kiersey Temperament Sorter (MBTI)
B. Rokeach Value Survey
C. Cultural Quotient Scale
D. MSCEIT
E. Minnesota Multiples
33. SATs, MATs, and GMATs are designed to test:
A. emotional intelligence.
B. cognitive ability.
C. values.
D. ethical standards.
E. work team preferences.
