Developing Management Skills, 8e (Whetten/Cameron)
Chapter 1 Developing Self-Awareness
1) Self-awareness is at the foundation of personal life management skills.
Answer: TRUE
Explanation: Though self-awareness is not itself sufficient for good life management,
other management skills (such as self-control, time-management, stress mitigation) build
upon strong self-awareness skills.
Diff: 1 Page Ref: 57
Topic: Key Dimensions of Self-Awareness
Skill: Recall
2) Empirical evidence indicates that people who are more self-aware are healthier,
perform better in leadership roles, and are more productive at work.
Answer: TRUE
Explanation: This is true because we cannot improve ourselves or develop new
capabilities unless and until we know what level of capability we currently possess.
Diff: 1 Page Ref: 58
Topic: The Enigma of Self-Awareness
Skill: Recall
3) The concept of sensitive line refers to the point at which individuals welcome
information about themselves from their co-workers.
Answer: FALSE
Explanation: The concept of sensitive line refers to the point at which people become
defensive or protective of information about themselves.
Diff: 2 Page Ref: 58
,Topic: The Enigma of Self-Awareness
Skill: Recall
4) Marvin consistently finds fault with Alicia's competence as a manager. Because Alicia
has been told she is doing a good job she therefore responds in a threatened, rigid way.
Thus, her most likely response will be to defend herself in light of Marvin's accusations.
Answer: TRUE
Explanation: The threat-rigidity response occurs when people encounter information that
is a threat to their self-concept. They protect themselves and become risk averse. When
people respond this way, they tend to deny the validity of the contradictory information
or contradict the source.
Diff: 2 Page Ref: 59
Topic: The Enigma of Self-Awareness
Skill: Understanding
,5) Self-awareness can be managed by exercising minimal control over when and what
kind of information one receives about oneself and by not involving others in the pursuit
of self-understanding.
Answer: FALSE
Explanation: Self-awareness is best achieved through self-disclosure, which allows one
to receive feedback and additional information from others. A quote from the text states
that "Our self-reflection in a mirror does not tell us what we are like, only our reflection
in other people."
Diff: 2 Page Ref: 59
Topic: The Enigma of Self-Awareness
Skill: Understanding
6) Simone will be viewed as an effective manager if she uses her ability to recognize,
appreciate, and act on key fundamental differences among her employees.
Answer: TRUE
Explanation: These attributes (recognizing, appreciating, and acting on fundamental
employee differences) are known generally as managing diversity. Effectively managing
diversity allows Simone to better utilize the differences (perspectives, strengths, and
skills she finds in her employees.
Diff: 1 Page Ref: 60
Topic: Understanding and Appreciating Individual Differences
Skill: Recall
7) Promoting similarity among people in a work setting reduces creativity and complex
problem solving.
Answer: TRUE
Explanation: Though similarity is comfortable and differences are sometimes interpreted
as frightening or threatening, research on organizational failure has repeatedly
demonstrated that a lack of diversity makes it difficult to recognize changes in the
environment and respond creatively and appropriately.
, Diff: 1 Page Ref: 60
Topic: Understanding and Appreciating Individual Differences
Skill: Recall
8) Emotional intelligence has been identified as a moderately important factor in
accounting for success in leaders and managers.
Answer: FALSE
Explanation: Emotional intelligence has been identified as one of the most important
factors in managerial and leadership success.
Diff: 1 Page Ref: 61
Topic: Important Areas of Self-AwarenessEmotional Intelligence
Skill: Recall
Chapter 1 Developing Self-Awareness
1) Self-awareness is at the foundation of personal life management skills.
Answer: TRUE
Explanation: Though self-awareness is not itself sufficient for good life management,
other management skills (such as self-control, time-management, stress mitigation) build
upon strong self-awareness skills.
Diff: 1 Page Ref: 57
Topic: Key Dimensions of Self-Awareness
Skill: Recall
2) Empirical evidence indicates that people who are more self-aware are healthier,
perform better in leadership roles, and are more productive at work.
Answer: TRUE
Explanation: This is true because we cannot improve ourselves or develop new
capabilities unless and until we know what level of capability we currently possess.
Diff: 1 Page Ref: 58
Topic: The Enigma of Self-Awareness
Skill: Recall
3) The concept of sensitive line refers to the point at which individuals welcome
information about themselves from their co-workers.
Answer: FALSE
Explanation: The concept of sensitive line refers to the point at which people become
defensive or protective of information about themselves.
Diff: 2 Page Ref: 58
,Topic: The Enigma of Self-Awareness
Skill: Recall
4) Marvin consistently finds fault with Alicia's competence as a manager. Because Alicia
has been told she is doing a good job she therefore responds in a threatened, rigid way.
Thus, her most likely response will be to defend herself in light of Marvin's accusations.
Answer: TRUE
Explanation: The threat-rigidity response occurs when people encounter information that
is a threat to their self-concept. They protect themselves and become risk averse. When
people respond this way, they tend to deny the validity of the contradictory information
or contradict the source.
Diff: 2 Page Ref: 59
Topic: The Enigma of Self-Awareness
Skill: Understanding
,5) Self-awareness can be managed by exercising minimal control over when and what
kind of information one receives about oneself and by not involving others in the pursuit
of self-understanding.
Answer: FALSE
Explanation: Self-awareness is best achieved through self-disclosure, which allows one
to receive feedback and additional information from others. A quote from the text states
that "Our self-reflection in a mirror does not tell us what we are like, only our reflection
in other people."
Diff: 2 Page Ref: 59
Topic: The Enigma of Self-Awareness
Skill: Understanding
6) Simone will be viewed as an effective manager if she uses her ability to recognize,
appreciate, and act on key fundamental differences among her employees.
Answer: TRUE
Explanation: These attributes (recognizing, appreciating, and acting on fundamental
employee differences) are known generally as managing diversity. Effectively managing
diversity allows Simone to better utilize the differences (perspectives, strengths, and
skills she finds in her employees.
Diff: 1 Page Ref: 60
Topic: Understanding and Appreciating Individual Differences
Skill: Recall
7) Promoting similarity among people in a work setting reduces creativity and complex
problem solving.
Answer: TRUE
Explanation: Though similarity is comfortable and differences are sometimes interpreted
as frightening or threatening, research on organizational failure has repeatedly
demonstrated that a lack of diversity makes it difficult to recognize changes in the
environment and respond creatively and appropriately.
, Diff: 1 Page Ref: 60
Topic: Understanding and Appreciating Individual Differences
Skill: Recall
8) Emotional intelligence has been identified as a moderately important factor in
accounting for success in leaders and managers.
Answer: FALSE
Explanation: Emotional intelligence has been identified as one of the most important
factors in managerial and leadership success.
Diff: 1 Page Ref: 61
Topic: Important Areas of Self-AwarenessEmotional Intelligence
Skill: Recall
