Essay Public Management And Governance (PMG2B)

THE ROLE OF BUREAUCRACY IN THE PROMOTION OF EFFICIENCY IN THE
CONTEXT OF THE PUBLIC SECTOR




i

, TABLE OF CONTENTS


PAGE


1 INTRODUCTION 1
2 DEFINITION OF TERMS 1
2.1 Bureaucracy 1
2.2 Authority 1
2.3 Theory 1
2.4 Power 1
2.5 Efficiency 2
3 BUREAUCRACY 2
3.1 Power 2
3.1.1 Coercive Power 3
3.1.2 Reward Power 3
3.1.3 Legitimate Power 4
3.1.4 Referent Power 4
3.1.5 Expert Power 4
3.1.6 Informational Power 5
3.2 Authority 5
3.2.1 Traditional Authority 5
3.2.2 Charismatic Authority 6
3.2.3 Rational Authority 6
3.3 Characteristics of Bureaucracy 6
3.3.1 Division of Labour/specialization 7
3.3.2 Hierarchy of Authority 7
3.3.3 Written Rules and Regulation 7
3.3.4 Impersonality 7


ii

, 3.3.5 Employment Based on Technical Knowledge 8
3.4 Advantages of Bureaucracy 8
3.5 Bureaucracy in public administration and management 8
4 Historical Foundation of Bureaucratic Philosophy 9
5 Role of Bureaucracy in The Promotion of Public Sector Efficiency 11
6 Shortcomings of Bureaucratic Theory in Practice 11
7 Current Application of Bureaucratic Theory in the Public Sector 14
7.1 Bureaucracy in South Africa 14
7.2 Bureaucracy in the military 14
8 CONCLUSION 15
9 REFERENCES




iii