Pre Assessment C724- Information
Systems Management (new version)
Match the description of business functions supported by information systems to its
corresponding department name.
Answer options may be used more than once or not at all. Select your answers from the
pull-down list.
An employee processes accounts payable using proprietary software.
An employee verifies a customer's credit status using a credit check software.
An employee processes monthly payroll checks and benefits using an open-source
software.
An employee reviews daily inventory reports using an inventory management software.
Ans- Accounting department
Sales and marketing department
Human resources department
Production and operations department
There are six major components of a computer-based information system, four of which
are also in the information technology component. Which two components are only
parts of the information system? Choose 2 answers Ans- People
Processes
An organization has recently implemented an enterprise resource planning system.
What competitive advantage will this system provide to the business? Ans- Providing
real-time assessment of organizational choices
A retail organization has implemented a data warehouse. The organization has also
recently implemented a customer relationship management system. What benefit will
the functional integration of these two systems provide for this business? Ans- Provide a
competitive advantage based on business intelligence
What are three primary components of information technology? Choose 3 answers Ans-
A network router
A host computer operating system
An Android-based smartphone
A small company that is growing quickly into a medium-sized company is facing the
challenge of consolidating and storing information received from multiple sources from
the ground up in order to ensure that operations run efficiently. The company needs to
hire an expert who will, in addition to the above, maintain security and apply upgrades
, as needed. Which IT professional does the company need to hire in order to address
this challenge? Ans- Database administrator
The manufacturer of a popular mouthwash liquid brand is losing sales to a competitor
who has been able to use bulk purchasing of its main ingredients from its wholesalers to
receive a substantial price break in materials. Which IT management challenge is
addressed in this scenario? Ans- Develop strong relationships with suppliers
A medium-sized legal services firm is facing an uncertain future as its larger competitors
have managed to outsource their legal transcriptions services to virtual companies,
thereby substantially reducing their internal secretarial pool. Which IT management
challenge is does the medium-sized legal services firm face in this scenario? Ans-
Ensure long-term survival
An automobile manufacturer is considering equipping the engines of its new models
with the capability of detecting early symptoms of an imminent mechanical or electric
failure, automatically transmitting that warning to the dealership from which the
customer purchased the car, and the dealership automatically contacting the customer
to schedule a repair appointment. It is facing the challenge of whether all this is
technically feasible and operationally viable. Who needs to address this challenge of
value creation through technology use? Ans- Chief technology officer
A car dealership has been receiving complaints from its customers about its inflexible
repair system in which customers who drop off their cars the previous evening are not
properly placed in the queue and tend to be placed behind those who drop off their cars
the morning of the scheduled repair. It needs technical staff members who understand
the scheduling/drop-off operation so it can determine and articulate precise customer
needs to the programmers who would then build the code behind the system. What type
of challenge is this? Ans- User requirements
An international company is facing the challenge of its software development team
working on a specific application spread across the globe in 16 countries in 12 different
time zones. Flying them to the same location once a week or even once a month for
coordination purposes would be prohibitively expensive. Moreover, the issues that arise
tend to be urgent and in need of almost immediate resolution in communication with
team members in other countries. Which communication style is necessary to resolve
the issues in the given scenario? Ans- Synchronous
Database management systems have evolved over time to include user-friendly
command interfaces. What issues does a healthcare organization risk experiencing
when deploying user-friendly interface tools to access complex data? Choose 2
answers Ans- Data corruption
Inaccurate search results
What business strategy relies heavily on efficient and secure software implementations?
Ans- Web sales
Systems Management (new version)
Match the description of business functions supported by information systems to its
corresponding department name.
Answer options may be used more than once or not at all. Select your answers from the
pull-down list.
An employee processes accounts payable using proprietary software.
An employee verifies a customer's credit status using a credit check software.
An employee processes monthly payroll checks and benefits using an open-source
software.
An employee reviews daily inventory reports using an inventory management software.
Ans- Accounting department
Sales and marketing department
Human resources department
Production and operations department
There are six major components of a computer-based information system, four of which
are also in the information technology component. Which two components are only
parts of the information system? Choose 2 answers Ans- People
Processes
An organization has recently implemented an enterprise resource planning system.
What competitive advantage will this system provide to the business? Ans- Providing
real-time assessment of organizational choices
A retail organization has implemented a data warehouse. The organization has also
recently implemented a customer relationship management system. What benefit will
the functional integration of these two systems provide for this business? Ans- Provide a
competitive advantage based on business intelligence
What are three primary components of information technology? Choose 3 answers Ans-
A network router
A host computer operating system
An Android-based smartphone
A small company that is growing quickly into a medium-sized company is facing the
challenge of consolidating and storing information received from multiple sources from
the ground up in order to ensure that operations run efficiently. The company needs to
hire an expert who will, in addition to the above, maintain security and apply upgrades
, as needed. Which IT professional does the company need to hire in order to address
this challenge? Ans- Database administrator
The manufacturer of a popular mouthwash liquid brand is losing sales to a competitor
who has been able to use bulk purchasing of its main ingredients from its wholesalers to
receive a substantial price break in materials. Which IT management challenge is
addressed in this scenario? Ans- Develop strong relationships with suppliers
A medium-sized legal services firm is facing an uncertain future as its larger competitors
have managed to outsource their legal transcriptions services to virtual companies,
thereby substantially reducing their internal secretarial pool. Which IT management
challenge is does the medium-sized legal services firm face in this scenario? Ans-
Ensure long-term survival
An automobile manufacturer is considering equipping the engines of its new models
with the capability of detecting early symptoms of an imminent mechanical or electric
failure, automatically transmitting that warning to the dealership from which the
customer purchased the car, and the dealership automatically contacting the customer
to schedule a repair appointment. It is facing the challenge of whether all this is
technically feasible and operationally viable. Who needs to address this challenge of
value creation through technology use? Ans- Chief technology officer
A car dealership has been receiving complaints from its customers about its inflexible
repair system in which customers who drop off their cars the previous evening are not
properly placed in the queue and tend to be placed behind those who drop off their cars
the morning of the scheduled repair. It needs technical staff members who understand
the scheduling/drop-off operation so it can determine and articulate precise customer
needs to the programmers who would then build the code behind the system. What type
of challenge is this? Ans- User requirements
An international company is facing the challenge of its software development team
working on a specific application spread across the globe in 16 countries in 12 different
time zones. Flying them to the same location once a week or even once a month for
coordination purposes would be prohibitively expensive. Moreover, the issues that arise
tend to be urgent and in need of almost immediate resolution in communication with
team members in other countries. Which communication style is necessary to resolve
the issues in the given scenario? Ans- Synchronous
Database management systems have evolved over time to include user-friendly
command interfaces. What issues does a healthcare organization risk experiencing
when deploying user-friendly interface tools to access complex data? Choose 2
answers Ans- Data corruption
Inaccurate search results
What business strategy relies heavily on efficient and secure software implementations?
Ans- Web sales
