C724 (Information Systems
Management) – WGU Newer Version
2022 with complete solution
Executive information system - A system that facilitates and supports senior managerial
decisions.
Data - Unorganized data that lacks meaning.
Information - Data that has been organized in a meaningful manner.
Information system - An integrated network of components working together to convert
data into useful information; includes an input, a process, and an output; comprised of
people, processes, machines, and information technology.
Knowledge - The practical application of information.
Data, Information, and Knowledge example - Data: The number of people below the
poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and
2018.
Knowledge: The number of people below the poverty line has increased due to
stagnating wages and cuts to social programs.
Decision support system - This system uses models and statistical analysis to help
decision makers solve problems
Management information system (MIS) - Provides timely and accurate information that
enables managers to manage their departments more efficiently; analyzes performance.
Transaction processing system - information system used for processing patient
admissions, employee time cards, and purchase orders
Information management - The management of organizational processes and systems;
helps the organization reduce costs and adds value to products; helps the organization
make better managerial decisions; stores and processes data.
,Information technology - The use of computer and telecommunications systems for
storing, retrieving, and sending information; comprised of hardware, software, data, and
networks.
information technology management - the management of hardware, software, data,
networks, and people that facilitate access to information and allow the organization to
achieve business objectives.
Strategic information system - provide tools used by an organization to accomplish
specific tasks to gain competitive advantage.
Social Networking and interpersonal skills. - Enhances interpersonal and relationship-
forming skills.
Porters 5 competitive forces - Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
Network economics (network-based strategy) - the cost of adding another business
participant to a business venture is small, the potential gain is great.
Business ecosystems - Network of businesses involved in delivering a product through
mutual cooperation.
Product differentiation (business strategy) - offering a higher quality product to
differentiate from others in the market
growth (business strategy) - adding new products or new enhancements to existing
products
Enterprise Resource Planning (ERP) - Involves utilizing computer technology to link
various aspects of a business; a very complex resource planning system that spans the
entire business; companies often have difficulty implementing the system.
Customer Relationship Management (CRM) - Allows for personalized communication to
customers.
Knowledge Management (KM) - These systems provide tools to help manage
organizational knowledge and create value to meet business requirements and strategic
goals.
chief executive officer (CEO) - also called president or managing director, is responsible
for the success or failure of the company, creating the company culture, selecting the
senior management team, setting strategy and vision, and selecting projects to fund.
, chief operations officer (COO) - is the director of operations, responsible for the
oversight of internal operations on a day-to-day basis and for monitoring production
quotas
chief financial officer (CFO) - manages the company's cash flow and evaluates and
communicates financial risks.
chief information officer (CIO) - a business leader who analyzes internal business
processes such as payroll and billing, reshapes the physical infrastructure and network
purchases to meet business goals, and leads the workforce to implement critical IT
internal projects; responsible for information systems strategic thinking and planning.
chief technology officer (CTO) - has ultimate responsibility for all technology
implementation, maintaining technology compliance regulations, and identifying
technology risks for the company.
chief security officer (CSO) - is the highest level executive concerned with the overall
security functions and policies of a business.
Systems Analyst - A change agent who uses design and analysis techniques to solve
organizational problems using information technology; they report about system
development and keep others informed; should understand overall business processes;
focuses on analysis, design, and implementation
Information Security Analyst - Their goal is to ensure that data and systems are secure
to prevent breaches.
Information Security - The concept of protecting valuable information assets.
Project Manager - They deliver quality systems on time, manage the budget, and plan
for the unexpected (they do not train new users).
Gantt chart - A visual view of tasks scheduled over time; used for planning projects.
Dashboard - A system that is the culmination of information from many data sources,
allowing management to perform a thorough analysis.
Cultural Particularism - A societal norm that emotionally ties people to local brands or
habits.
Network Engineer - Responsible for the layout, installation, and maintenance of all
information technology network components.
Success of strategic information systems projects - A majority fail to meet schedule or
budget
Management) – WGU Newer Version
2022 with complete solution
Executive information system - A system that facilitates and supports senior managerial
decisions.
Data - Unorganized data that lacks meaning.
Information - Data that has been organized in a meaningful manner.
Information system - An integrated network of components working together to convert
data into useful information; includes an input, a process, and an output; comprised of
people, processes, machines, and information technology.
Knowledge - The practical application of information.
Data, Information, and Knowledge example - Data: The number of people below the
poverty line in the region is 50,000.
Information: The number of people below the poverty line increases between 2010 and
2018.
Knowledge: The number of people below the poverty line has increased due to
stagnating wages and cuts to social programs.
Decision support system - This system uses models and statistical analysis to help
decision makers solve problems
Management information system (MIS) - Provides timely and accurate information that
enables managers to manage their departments more efficiently; analyzes performance.
Transaction processing system - information system used for processing patient
admissions, employee time cards, and purchase orders
Information management - The management of organizational processes and systems;
helps the organization reduce costs and adds value to products; helps the organization
make better managerial decisions; stores and processes data.
,Information technology - The use of computer and telecommunications systems for
storing, retrieving, and sending information; comprised of hardware, software, data, and
networks.
information technology management - the management of hardware, software, data,
networks, and people that facilitate access to information and allow the organization to
achieve business objectives.
Strategic information system - provide tools used by an organization to accomplish
specific tasks to gain competitive advantage.
Social Networking and interpersonal skills. - Enhances interpersonal and relationship-
forming skills.
Porters 5 competitive forces - Intensity competitive rivalry
bargaining power of customers
bargaining power of suppliers
threat of new entrants
threat of substitutes
Network economics (network-based strategy) - the cost of adding another business
participant to a business venture is small, the potential gain is great.
Business ecosystems - Network of businesses involved in delivering a product through
mutual cooperation.
Product differentiation (business strategy) - offering a higher quality product to
differentiate from others in the market
growth (business strategy) - adding new products or new enhancements to existing
products
Enterprise Resource Planning (ERP) - Involves utilizing computer technology to link
various aspects of a business; a very complex resource planning system that spans the
entire business; companies often have difficulty implementing the system.
Customer Relationship Management (CRM) - Allows for personalized communication to
customers.
Knowledge Management (KM) - These systems provide tools to help manage
organizational knowledge and create value to meet business requirements and strategic
goals.
chief executive officer (CEO) - also called president or managing director, is responsible
for the success or failure of the company, creating the company culture, selecting the
senior management team, setting strategy and vision, and selecting projects to fund.
, chief operations officer (COO) - is the director of operations, responsible for the
oversight of internal operations on a day-to-day basis and for monitoring production
quotas
chief financial officer (CFO) - manages the company's cash flow and evaluates and
communicates financial risks.
chief information officer (CIO) - a business leader who analyzes internal business
processes such as payroll and billing, reshapes the physical infrastructure and network
purchases to meet business goals, and leads the workforce to implement critical IT
internal projects; responsible for information systems strategic thinking and planning.
chief technology officer (CTO) - has ultimate responsibility for all technology
implementation, maintaining technology compliance regulations, and identifying
technology risks for the company.
chief security officer (CSO) - is the highest level executive concerned with the overall
security functions and policies of a business.
Systems Analyst - A change agent who uses design and analysis techniques to solve
organizational problems using information technology; they report about system
development and keep others informed; should understand overall business processes;
focuses on analysis, design, and implementation
Information Security Analyst - Their goal is to ensure that data and systems are secure
to prevent breaches.
Information Security - The concept of protecting valuable information assets.
Project Manager - They deliver quality systems on time, manage the budget, and plan
for the unexpected (they do not train new users).
Gantt chart - A visual view of tasks scheduled over time; used for planning projects.
Dashboard - A system that is the culmination of information from many data sources,
allowing management to perform a thorough analysis.
Cultural Particularism - A societal norm that emotionally ties people to local brands or
habits.
Network Engineer - Responsible for the layout, installation, and maintenance of all
information technology network components.
Success of strategic information systems projects - A majority fail to meet schedule or
budget
