PRIMARK
Een onderzoek naar het slechte imago van de kledingketen
Naam: Robin Bakker
Klas: HABSVT2C
Studentnummer: 670439
Docent: Tim Mazajchik
,Titelpagina
Naam: Robin Bakker
Klas: HABSVT2C
Studentennummer: 670439
Email:
OE39A: Onderzoeksvaardigheden
Hogeschool Inholland Haarlem
Opleiding: Bachelor Business Studies
Docent: Tim Mazajchik
Datum: 13-12-2021
Versie: 1
Afbeelding voorzijde: (Shutterstock, 2019)
1
, Inhoudsopgave
1. Inleiding ................................................................................................................................................. 3
2. Probleemanalyse .................................................................................................................................... 4
2.1 Bedrijfsprobleemstelling ................................................................................................................................ 4
2.1.1 Fast-fashion ............................................................................................................................................ 4
2.1.2 Slechte arbeidsomstandigheden ........................................................................................................... 4
2.1.3 In het nieuws .......................................................................................................................................... 4
2.2 Bedrijfsdoelstelling ......................................................................................................................................... 5
2.3 Hoofd- en deelvragen..................................................................................................................................... 5
2.3.1 Hoofdvraag ............................................................................................................................................. 5
2.3.2 Deelvragen ............................................................................................................................................. 5
3. Theoretisch kader ................................................................................................................................... 6
3.1 Identiteit ......................................................................................................................................................... 6
3.1.1 Corporate identity mix ........................................................................................................................... 6
3.1.2 Verschillende visies op identiteit ........................................................................................................... 7
3.2 Imago ............................................................................................................................................................. 8
4.2.1 Tri component attitudemodel ............................................................................................................... 8
3.2.2 factoren van imagovorming ................................................................................................................... 8
3.3 Verband identiteit en imago .......................................................................................................................... 9
3.3.1 Gap-analyse ............................................................................................................................................ 9
4. Methodologie ....................................................................................................................................... 11
4.1 Onderzoeksdesign ........................................................................................................................................ 11
4.2 Onderzoeksmethode deelvragen ................................................................................................................. 11
4.3 Ontwerp vragenlijst ..................................................................................................................................... 12
4.4 Topics vragenlijst ......................................................................................................................................... 12
5. Vragenlijst ............................................................................................................................................ 13
5.1 Operationaliseren ........................................................................................................................................ 13
5.2 Vragenlijst .................................................................................................................................................... 13
Bronnenlijst ............................................................................................................................................. 16
2