REM1: Task 2: Workforce Planning, Recruitment,
& Selection
Course Code: 234
Student Name: Alli Barker
Student ID: #001680885
Date: 06/23/2021
Student Mentor Name: Traci Wallrauch
1
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, A. Discuss 3 causes of workplace conflict between the city’s firefighters and city
management in the current situation.
1. The first cause of conflict is poor communication. The first occurrence of poor communication
was when the media released the information that the wages of the firemen were higher than the
mayor’s salary. This poor communication between the mayor and the fire department resulted in
the mayor getting angry and firing an employee. Another instance of poor communication was
when the mayor cut overtime pay and the firefighters were upset by the way they learned about
the decision. Finally, poor communication has resulted in a misconception that firefighters are
entitled and that “if they can’t balance household budgets once they’re off the gravy train, it’s
their problem.”
2. The second cause of conflict is non-cooperation between the city and fire department. One
instance of non-cooperation was when the mayor gave orders to cut the overtime, which resulted
in an employee relations problem. The mayor also ordered to hire 25 new firefighters without
consulting the fire department. Because the two businesses cannot cooperate, the city and
experienced firefighters could be at risk by receiving rookie firefighters. Since they cannot
cooperate, the fire department has threatened to strike.
3. The third cause of conflict is loss of money. This conflict occurred when the mayor cut the
overtime for the firefighters. The firefighters had been depending on that money and increasing
their living expenses. Now that the mayor has cut their overtime, the firefighters could experience
financial hardship.
B. Discuss 2 possible short-term outcomes if the conflict is not resolved.
1. One possible short-term outcome could be work slowdowns or “sick outs.” Since the firefighters
are not feeling appreciated, they could decide to not put their best effort forward. This could
result in an inefficiency at the fire department. The firefighters could also call in sick to work on
specific days. The firefighters may not want to work for a company with major conflict and
choose to spend more time with their families. This would leave the fire department struggling to
achieve their goals.
2. Another possible short-term outcome could be the firefighter’s refusal to work overtime. The
firefighters may not sign up for overtime because they know it goes unappreciated. This could
impact the business drastically because they will not have enough people to respond to
emergency calls or perform other overtime needs.
C. Discuss 2 possible long-term outcomes if the conflict is not resolved.
1. A long-term outcome could be putting the city at risk. This could happen in many ways. First, by
hiring rookie firefighter to replace experienced ones, the city could be at risk because the rookie’s
do not have the experience the other firefighters do, especially during an emergency. Another way
the city could be at risk is if fire fighters do not sign up for overtime, there will be a shortage to
respond to public emergencies.
2. A second long-term outcome could be a strike. The company mentioned that possibility of a
wildcat strike or sit-down strike could occur. This could be a worst-case scenario for the city
because there will be no firefighters responding to emergences and could cost the city money.
However, the needs of the fire fighters could be realized and working conditions could improve
for them.
2
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& Selection
Course Code: 234
Student Name: Alli Barker
Student ID: #001680885
Date: 06/23/2021
Student Mentor Name: Traci Wallrauch
1
This study source was downloaded by 100000842568006 from CourseHero.com on 05-29-2022 12:39:43 GMT -05:00
https://www.coursehero.com/file/100747739/C234-Task-2docx/
, A. Discuss 3 causes of workplace conflict between the city’s firefighters and city
management in the current situation.
1. The first cause of conflict is poor communication. The first occurrence of poor communication
was when the media released the information that the wages of the firemen were higher than the
mayor’s salary. This poor communication between the mayor and the fire department resulted in
the mayor getting angry and firing an employee. Another instance of poor communication was
when the mayor cut overtime pay and the firefighters were upset by the way they learned about
the decision. Finally, poor communication has resulted in a misconception that firefighters are
entitled and that “if they can’t balance household budgets once they’re off the gravy train, it’s
their problem.”
2. The second cause of conflict is non-cooperation between the city and fire department. One
instance of non-cooperation was when the mayor gave orders to cut the overtime, which resulted
in an employee relations problem. The mayor also ordered to hire 25 new firefighters without
consulting the fire department. Because the two businesses cannot cooperate, the city and
experienced firefighters could be at risk by receiving rookie firefighters. Since they cannot
cooperate, the fire department has threatened to strike.
3. The third cause of conflict is loss of money. This conflict occurred when the mayor cut the
overtime for the firefighters. The firefighters had been depending on that money and increasing
their living expenses. Now that the mayor has cut their overtime, the firefighters could experience
financial hardship.
B. Discuss 2 possible short-term outcomes if the conflict is not resolved.
1. One possible short-term outcome could be work slowdowns or “sick outs.” Since the firefighters
are not feeling appreciated, they could decide to not put their best effort forward. This could
result in an inefficiency at the fire department. The firefighters could also call in sick to work on
specific days. The firefighters may not want to work for a company with major conflict and
choose to spend more time with their families. This would leave the fire department struggling to
achieve their goals.
2. Another possible short-term outcome could be the firefighter’s refusal to work overtime. The
firefighters may not sign up for overtime because they know it goes unappreciated. This could
impact the business drastically because they will not have enough people to respond to
emergency calls or perform other overtime needs.
C. Discuss 2 possible long-term outcomes if the conflict is not resolved.
1. A long-term outcome could be putting the city at risk. This could happen in many ways. First, by
hiring rookie firefighter to replace experienced ones, the city could be at risk because the rookie’s
do not have the experience the other firefighters do, especially during an emergency. Another way
the city could be at risk is if fire fighters do not sign up for overtime, there will be a shortage to
respond to public emergencies.
2. A second long-term outcome could be a strike. The company mentioned that possibility of a
wildcat strike or sit-down strike could occur. This could be a worst-case scenario for the city
because there will be no firefighters responding to emergences and could cost the city money.
However, the needs of the fire fighters could be realized and working conditions could improve
for them.
2
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