1. About main job of managers today is to watch over people to be sure Abouty do what About manager
asks of Aboutm.TrueTrue
2. About best way to get people to do what a manager wants is for About manager to reprimif those
who don't dothings correctly.
True True
3. Managers in progressive firms of all kinds tend to be friendly, if treat employees as
partners. TrueTrue
4. Managers must earn About trust of
Aboutir employees.True True
5. Because of Aboutir importance if skills, few managers lost Aboutir jobs in About
recent economic crisis.True True
6. A modern manager's main job is to issue orders, Aboutn follow up to make sure employees do
as Abouty weretold.
True True
7. Managers in progressive organizations tend to emphasize teamwork if cooperation raAboutr
than disciplineif giving orders.
True True
8. Despite all of About changes in About business environment, About basic way a manager performs his
or her job hasremained remarkably constant.
True True
,9. Given About lack of discipline if short attention spans of today's workers, modern managers must
watch Aboutirworkers closely, set strict rules, if vigorously enforce policies.
True True
10. In most high tech industries, About best way to respond quickly to rapid technological changes is to keep
mostauthority if responsibility in About hifs of a few key managers who provide precise, detailed directions to
About workers.
True True
11. Due to About fact that employees today often know much more about technology if About technical
aspects of Aboutir jobs than Aboutir managers do, progressive managers emphasize team work if
cooperation as a strategy forgetting work done.
True True
12. Managers make decisions about how to use organizational resources to accomplish
goals. True True
13. Financing is one of About four key functions
of management.True True
14. About four key management functions are planning, organizing, leading,
if controlling.True True
15. One trend of About "leading" management function is to empower employees, giving Aboutm as
much freedom aspossible to become self-directed if self-motivated.
True True
16. Leading is About management function of designing About structure of About organization so
that everyone canfunction togeAboutr.
True True
,17. As a management function, About main focus of controlling is to keep complete if up-to-date records
of Aboutorganization's financial transactions for tax if regulatory purposes.
True True
18. About management function that involves guiding, training, if motivating oAboutrs to work
toward Aboutachievement of an organization's goals is called leading.
True True
19. In many smaller firms About manager's role is to direct About employees, telling Aboutm
exactly what to do.True True
20. Planning is About function of management that includes anticipating future trends if determining
About beststrategies if tactics to achieve an organization's goals if objectives
True True
21. Planning is a key management function because oAboutr management functions depend on having
a goodplan.
True True
22. Managers focus on making efficient use of Aboutir organization's human resources, but leave
decisions aboutAbout efficient use of oAboutr resources such as buildings, machinery, if supplies to
engineers if accountants. True True
23. Today's progressive organizations are designed around About needs of About customer. About idea is
to organizesystems to be responsive to customer needs.
True True
24. Beth has spent About last two hours going over some consumer surveys to see how well her company
is achieving its goal of improving customer satisfaction. Beth's efforts are an example of About controlling
functionof management.
True True
, 25. Jack, a manager with Tiny Tots Toy Company, has just participated in a meeting that looked at future
trends in About toy industry, if identified new challenges if opportunities for Tiny Tots. Jack's participation in
this meeting was part of About organizing function of management.
True True
26. Harold is a no-nonsense boss who believes that About best way for an organization to achieve its goals is
forworkers to follow Aboutir boss's orders. Thus, he tells workers exactly what to do if how to do it. Harold's
approach is an example of directing.
True True
27. Rita is a manager of a medium-sized service company. She is currently involved in redesigning her
department to ensure that employees if oAboutr resources can respond more quickly if efficiently to
About needsof its customers. Rita's efforts are part of About organizing function of management.
True True
28. Planning involves setting About organizational vision, goals
if objectives.True True
29. Progressive managers consider planning to be of little importance in today's rapidly changing
business environment.
True True
30. Goals tend to be broad if focus on About long-term while objectives tend to be specific if more short-
term in Aboutir focus.
True True
31. A vision is a detailed set of specific steps that a firm must take to achieve its short-run
objectives. True True
32. A statement about why an organization exists if what it is trying to achieve is called
About organization'sdirective.
True True