Health Care Quality at Sunlight Hospital
Course: HAS 501: Management in Health Care
, Abstract
This paper explores and explains the state of the Sunlight Hospital in California. The hospital
provides good quality service to the patients but fail to provide that one on one personal
interaction that each patient deserves. I am the hospital administrator and I have been given the
task to compile a report of my findings and suggest a strategy for achieving the hospitals current
goals which are to create value, increase efficiency, and turn the facility into a local hospital of
choice. I will classify the five measurements of quality of care in the hospital and why they
matter to the patients. I will suggest four features of my quality improvement plan. I will
provide reasons for why quality of care would add value and create a competitive advantage for
the Sunlight Hospital.