1. is effective when sending a single message to several recipients and when needing to
communicate 24 hours a day, 365 days a year.
A weblog
A wiki
Malware
2. Which of the following is a guideline that assists in effective email usage?
Check mails once every week.
Do not contribute to email overload.
Send messages that are formatted.
Do not use separate accounts for receiving messages.
3. Which of the following statements is true of text messaging?
It cannot be used for business purposes.
It is a refinement of computer instant messaging.
It cannot be used to send messages from a cellphone to a computer.
It puts less premium on conciseness than email.
4. is particularly well suited to text messaging because the names of the numbers are also close
to the sounds of certain words.
English
Japanese
Mandarin
Arabic
5. Which of the following is an example of a good practice while writing for a website?
Asha places the main idea at the end of the content area on her website.
Zafar places little notes, sidebars, and help files on his website.
James avoids highlighting areas of information on his website.
Jane categorizes and groups items in columns rather than rows on her website.
6. Which of the following is a Web 2.0 technology?
A cookie
A flame
A web page
A wiki
7. are dynamic, with rapidly changing content that does not require authorization to post.
Websites
Blogs
Flames
Cookies
8. Which of the following statements is true of voice mail technology?
It provides a platform for people with shared interests to communicate.
It has rapidly changing content that requires authorization to post.
It makes it possible for people to participate on the Web.
It allows flexibility in staying in touch without the aid of a computer.
9. Which of the following tips should be followed to improve voice mail communication?
Avoid repeating your name and phone number.