Milestone 2 unit 2 sophia Conflict resolution

Constructive and Destructive Relationships 1 Humans often build interdependent relationships on both a closer level and a larger level. CONCEPT The Need for Relationships 2 Which of the following is an example of non-verbal communication? CONCEPT Encoding Information 3 Ari spent five years divorcing his wife, declaring bankruptcy, and alienating many of his friends. Now 45 years old, his goal was to get his life back together. He got a good job, built up some savings, began rebuilding his credit, and developed a good working relationship with his ex-wife. One morning he said to himself, "I'm doing well. No one thinks I'm a loser now. But most of my old friends only knew me as half of a couple. I need people in my life that like the person I am now. I have to start going out, meeting people, and making a new set of friends.” By searching for a group of friends, Ari is attempting to satisfy which of the following categories of needs in Maslow's hierarchy? • A conversation • A gesture • A letter • An email • familial, societal • internal, external • international, national • global, communal employee has started creating graphs for the team's presentations. • Grace usually brings snacks to the office to share with everyone, but since she has been busy lately, Derek agrees to bring snacks for the next month. • Jack is unofficially known as the graph expert at work, but a new • Phyllis offered to host Thanksgiving at her house again this year; everyone agreed that Thanksgiving wouldn't be the same if they couldn't be at her home. • Jill hosts an improv group that meets every Wednesday at her business, and the newest group member says he feels the space has been very warm and welcoming. The parties decide to make a series of small agreements while continuing certain disagreements in order to balance their gains and losses. • Parties decide to make a series of small agreements in order to maximize potential gains. • • The parties decide to continue certain disagreements in order to decrease potential losses. • The parties decide to avoid small agreements, and only focus on overall gains and losses. • Requiring the body to produce a more intense physical reaction in a specific circumstance CONCEPT Maslow's Hierarchy of Needs 4 Which of the following situations is an example of a conflict over the core concern of role? CONCEPT Core Concerns: Role 5 Which of the following is most likely to create positive momentum in a conflict resolution process? CONCEPT Building Blocks of Agreement and Disagreement 6 A high reaction threshold, in terms of the fight/flight reaction, describes which of the following? • Joe's internal filter made him interpret Carolyn's response in a negative way. CONCEPT Raising the "Reaction Threshold" 7 Status is part of which level in Maslow's hierarchy of needs? CONCEPT Core Concerns: Status 8 Joe and Carolyn agreed to meet at a bar before going to see a movie. When Joe arrived, he found Carolyn sitting at a table near the giant TV that was showing the baseball game. As he sat down, a player hit a home run and the bar erupted with shouts and whistles, so he loudly asked, "What movie do you want to see tonight?" Carolyn responded with, "I don't think we need to move to another table; I don't see any available, anyway!" After the shouts and whistles quieted down, Joe said, "I'm sorry, I couldn't hear you. What movie did you suggest?" Carolyn replied, "I didn't say anything about a movie. I suggested that we stay here." Joe got upset and replied, "I really wanted to go to the movies tonight! I hate when you change your mind at the last minute!" Which of the following statements is the best description for what happened between Joe and Carolyn? • Esteem • Physiological • Security • Self-actualization reaction in a specific circumstance • Requiring a greater perception of threat to trigger the fight/flight • Requiring the body to produce a more intense emotional reaction in a specific circumstance ** Wrong one • Requiring a smaller perception of threat to trigger the fight/flight reaction in a specific circumstance • Parties in a conflict use attribution bias to damage each other's credibility. • People who are prejudiced by attribution bias tend not to trust anyone. • Attribution bias helps a conflict intervener build trust between parties. • People with attribution bias tend to trust members of their own groups and those with similar histories. • • Salience Emotional decision making • Status symbol • Perseverance • • Performing a risk/gain analysis Responding with disagreement • Remaining calm • Ignoring the conflict CONCEPT Internal and External Filters 9 Which of the following statements accurately describes the relationship between attribution bias and trust? CONCEPT Trust, Credibility, and Authority 10 When an individual holds a high social status, he or she will often demonstrate it through which of the following? CONCEPT Non-Rational Factors in Decision Making 11 When an individual is secure and confident in a conflict experience, he or she can avoid the adrenaline response by doing which of the following? CONCEPT Security, Confidence, and Courage • Joe and Carolyn misunders