BCIS FINAL EXAM TEST BANK

BCIS FINAL EXAM TEST BANK
Using MIS, 7e (Kroenke)
Chapter 10 Development Processes

10.2 Multiple-Choice Questions

1) Which of the following statements is true of information systems?
A) Information systems include all business process activities.
B) Every information system has at least one application.
C) Information systems should be bought entirely off-the-shelf.
D) Every business process should include at least one information system.
Answer: B
AACSB: Information Technology
Difficulty: Moderate
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 1

2) Which of the following statements is true about the relationship between business processes
and information systems?
A) A business process need not relate to any information system, but an information system
relates to at least one business process.
B) Information systems incorporate all business process activities, and hence should be
developed before business processes.
C) The relationship between business processes and information systems is one-to-one.
D) Developing information systems before business processes ensures that all activities are
considered in the development process.
Answer: A
AACSB: Information Technology
Difficulty: Moderate
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 1

3) A ________ is a person who is well versed in an organization's strategy and focuses on
ensuring that business processes and information systems meet the organization's competitive
strategies.
A) business analyst
B) business application programmer
C) business administrator
D) business supervisor
Answer: A
AACSB: Information Technology
Difficulty: Easy
Course LO: Compare and contrast different methods for developing information systems
Chapter LO: 1

4) ________ are IS professionals who understand both business and information technology.
A) Development analysts
B) Systems analysts
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,C) Network administrators
D) Database designers
Answer: B
AACSB: Information Technology
Difficulty: Easy
Course LO: Compare and contrast different methods for developing information systems
Chapter LO: 1

5) A ________ is a network of activities, repositories, roles, resources, and flows that interact to
accomplish a business function.
A) business stature
B) business analysis
C) business process
D) business policy
Answer: C
AACSB: Information Technology
Difficulty: Easy
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 2

6) In a business process, ________ are defined as collections of related tasks that receive inputs
and produce outputs.
A) activities
B) databases
C) resources
D) presentations
Answer: A
AACSB: Information Technology
Difficulty: Easy
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 2

7) In a business process, an inventory or a database is an example of a ________.
A) decision tree
B) repository
C) botnet
D) cookie
Answer: B
AACSB: Information Technology
Difficulty: Easy
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 2

8) In a business process, a role refers to ________.
A) a physical repository
B) the movement of data
C) a collection of data

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,D) a collection of activities
Answer: D
AACSB: Information Technology
Difficulty: Easy
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 2

9) In a business process, resources are ________.
A) people or computer applications that are assigned to roles
B) collections of procedures and activities
C) the total number of points of work that can be accomplished in each scrum period
D) collections of related tasks that receive inputs and produce outputs
Answer: A
AACSB: Information Technology
Difficulty: Easy
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 2

10) In business process management (BPM), an as-is model ________.
A) documents the existing business process
B) contrasts the former and current states of a business process
C) represents the desired state of a business process
D) represents the ideal state of a business process
Answer: A
AACSB: Information Technology
Difficulty: Easy
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 2

11) In business process management (BPM), once the as-is model is created, the very next step
that a team must take is to ________.
A) obtain feedback about implementation
B) assess the results of the changes
C) look for improvement opportunities
D) implement changes in the organization
Answer: C
AACSB: Information Technology
Difficulty: Easy
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 2

12) Which of the following are the steps in the business process management (BPM) cycle?
A) model processes; implement processes; assess results; create components
B) create components; model processes; implement processes; assess results
C) implement processes; create components; model processes; assess results
D) model processes; create components; implement processes; assess results
Answer: D

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, AACSB: Information Technology
Difficulty: Moderate
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 2

13) Control Objectives for Information and related Technology (COBIT) is often used in the
________ stage of the business process management (BPM) cycle.
A) component creation
B) implementation
C) assessment
D) process modeling
Answer: C
AACSB: Information Technology
Difficulty: Easy
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 2

14) ________ set the stage for the requirements for any information systems and applications
that need to be created or adapted.
A) Business repositories
B) Business policies
C) Business reports
D) Business process models
Answer: D
AACSB: Information Technology
Difficulty: Moderate
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 3

15) Which of the following can be represented using the Business Process Modeling Notation?
A) Gantt charts
B) as-is models
C) scatter plots
D) PERT charts showing the critical path
Answer: B
AACSB: Information Technology
Difficulty: Easy
Course LO: Discuss the role of information systems in supporting business processes
Chapter LO: 3

16) ________ is a standard set of terms and graphical notations for documenting business
processes.
A) Business Process Modeling Notation
B) Business Process Execution Language
C) Component Object Model
D) ISO 9000
Answer: A

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