Human resource management is the process of acquiring, training, appraising
and compensating employees according to their labour relations, health and
safety and fairness concerns.
The management process includes several functions:
- Planning
- Organizing
- Staffing
- Leading
- Controlling
Staffing processes:
- Job analyses
- Recruiting
- Compensation
- Performance
- Compliance issues
Trends in HRM:
- Shortage of staff worldwide in the coming years
- Shortage of skilled staff
- Use of technology to reduce staffing levels
- Use of social media
- Job crafting
Metrics:
- Absent rate
- Cost per hire
- Training investments
- Turnover rate
- Revenue factor
- Social costs
- Health care
, Ulrich model
There are 4 roles to
accomplish that create value
to a business:
1. Strategic partner role:
Where you help turn
strategy into results by
building organizations
that create value.
2. Change agent role:
Where you help make
change happen and
you help it happen
fast.
3. Employee champion
role: Where you
manage the talent or
the intellectual capital within a firm.
4. Administrative role: Where you got things to happen better, faster and
cheaper.
Staff turnover
Employee turnover is the rate of displacement of the personnel employed in an
organisation due to resignation, retirement or retrenchment.
Leavers in a year / average number of staff during the year X 100 = percentage
wastage rate
Voluntary turnover:
- Employee initiated
- Because of dissatisfaction or alternatives
Involuntary turnover:
- Employer initiated
- For reasons of poor performance or business problems
Major causes for high staff turnover:
- Below average rates of pay
- Poor training
- Unreasonable expectations
- Bad working atmosphere
- Engagement is low