CCMA EXAM 2021 (NHA) Questions and
Answers Already Graded A+
CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL? Correct Answer-MITOCHONDIRA
A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART. WHICH ACTIONS SHOULD MA
TAKE? Correct Answer-MAKE SURE THE PATIENT DOES NOT LEAN FOWARD DURING THE TEST.
DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE & DIAPHORETIC. WHAT CONDITION
IS MOST LIKELY TO OCCUR IN THIS PATIENT? Correct Answer-SYNCOPE
A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT & STATES THAT SHE WILL
RESCHEDULE AT A LATER DATE. FOR WHICH FOLLOWING REASONS SHOULD MA DOCUMENT THIS
INFORMATION ON THE PATIENT'S CHART? Correct Answer-TO PROVE THAT THE OFFICE WAS NOT
NEGLIGENT
WHEN COMPLETING DOCUMENTATION IN A PATIENT'S PAPER MEDICAL RECORD, A MA REALIZES SHE
MADE AN ERROR. WHICH ACTIONS SHOULD MA TAKE? Correct Answer-DRAW A LINE THROUGH THE
ERROR & INITIAL IT
WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM SHOULD A MA RECOGNIZE AS INDICATING
THE MEDICAL NECESSITY OF A PROCEDURE? Correct Answer-DIAGNOSIS CODE
,WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A PATIENT'S UNDERSTANDING OF INSULIN
ADMINISTRATION? Correct Answer-OBSERVE THE PATIENT AS SHE PERFORMS A SELF-DEMONSTRATION
A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY. WHICH ACTIONS SHOULD MA TAKE 1ST?
Correct Answer-COMPILE A LIST OF LOCAL COMMUNITY AGENCIES
A MA is disposing of the syringe and needle she used to inject a seasonal influenza vaccine Which of the
following actions should the assistant take? Correct Answer-DROP THE SYRINGE, NEEDLE FIRST, INTO
THE BIOHAZARDS SHARP CONTAINER
A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO BE EXAMINED BY THE PROVIDER. WHEN
INSPECTING THE PATIENT'S SKIN LESIONS, THE MA SHOULD EXPECT TO OBSERVE WHICH OF THE
FOLLOWING CHARACTERISTICS? Correct Answer-SILVERY, SCALY
A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S CHOLECYSTECTOMY. THE REASON STATED IS
"NONCOVERED SERVICES." IF THIS PROCEDURE WAS DEEMED EMERGENT BY THE PROVIDER. WHICH
ACTIONS SHOULD MA TAKE? Correct Answer-INSTRUCT THE PATIENT TO CONTACT THE INSURER ABOUT
THE DENIAL OF PAYMENT
WHICH ACTION SHOULD MA TAKE TO VERIFY THE QUALITY OF VENIPUNCTURE SUPPLIES BEFORE
BEGINNING A BLOOD DRAW? Correct Answer-INSPECT THE INTEGRITY OF THE NEEDLE'S SEAL
WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT WHEN ADMINISTERING AN ENTERIC-COATED
TABLET? Correct Answer-SWALLOW THE TABLET WHOLE WITH GLASS OF WATER
,A MA IS COLLECTING A HEALTH HISTORY FROM AN OLDER ADULT PATIENT WHO EXHIBITS MODERATE
HEARING LOSS. WHICH ACTION SHOULD MA TAKE? Correct Answer-REMAIN WITHIN THE PATIENT'S
VIEW TO ALLOW LIP-READING
A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION OF A PATIENT WHO HAS SCABIES. BESIDES
GLOVES. WHICH PIECES OF PERSONAL PROTECTIVE EQUIPMENT SHOULD THE MA WEAR? Correct
Answer-GOWN
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS & ALL ONCOLOGY
PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF SCHEDULING IS THE CLINIC USING? Correct
Answer-CLUSTER SCHEDULING
THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS ASKING A MA FOR MORE INFORMATION ABOOUT
HER CHILD'S CONDITION. THE MA SHOULD BEGIN BY EXPLAINING THAT PEDICULOSIS IS WHICH TYPES
OF INFECTION? Correct Answer-PARASITIC
A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE PATIENT IS PREPARING TO LEAVE THE OFFICE.
THE PROVIDER RECOMMENDS THAT THE PATIENT PURCHASE AN OVER-THE-COUNTER ANTITUSSIVE,
BUT THE PATIENT TELLS THE MA THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE IS. WHICH OF THE
FOLLOWING RESPONSES SHOULD THE MA MAKE? Correct Answer-IT IS A MEDICATION THAT
SUPPRESSES THE COUGH REFLEX
, WHEN PREFORMING THE PALPATORY METHOD FOR OBTAINING BLOOD PRESSURE. WHICH INDICATES
THE LEVEL AT WHICH THE MA SHOULD INFLATE THE CUFF? Correct Answer-30 mm Hg ABOVE THE
RADIAL PULSE CESSATION
A first-time patient is late arriving to the office which of the following should the medical assistant say
first? Correct Answer-"HELLO. WELCOME TO OUR OFFICE"
A MA IS ADMINISTERING AN INTRAMUSCULAR IMMUNIZATION TO A PATIENT. WHICH ACTION SHOULD
MA TAKE? Correct Answer-CLEANSE THE SITE IN A CIRCULAR MOTION FROM THE CENTER OUTWARD
A MA IS EXPLAINING A VENIPUNCUTURE PROCEDURE TO A PATIENT. WHICH STATEMENTS SHOULD MA
MAKE? Correct Answer-ILL BE COLLECTING A BLOOD SAMPLE FROM YOU TODAY. THERE WILL BE A
SMALL STICK IN YOUR ARM.
A MA is examining the skin on a patient's forearm where the patient reports developing a rash. The
assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the
following terms should he use to document his observations in the patient's medical record? Correct
Answer-PAPULES
A PATIENT TELLS A MA THAT HIS PROVIDER'S OFFICE IS INCOMPETENT, AS THERE IS NO IMPROVEMENT
IN HIS CONDITION. WHICH IS APPROPRIATE RESPONSE FOR MA TO MAKE? Correct Answer-I THINK THAT
YOU FEEL THAT YOUR TREATMENT IS NOT EFFECTIVE
Answers Already Graded A+
CELL STRUCTURES IS THE SOURCE OF ENERGY FOR A CELL? Correct Answer-MITOCHONDIRA
A MA IS TESTING A PATIENT'S VISUAL ACUITY USING A SNELLEN CHART. WHICH ACTIONS SHOULD MA
TAKE? Correct Answer-MAKE SURE THE PATIENT DOES NOT LEAN FOWARD DURING THE TEST.
DURING A ROUTINE VENIPUNCTURE. THE PATIENT BECOMES PALE & DIAPHORETIC. WHAT CONDITION
IS MOST LIKELY TO OCCUR IN THIS PATIENT? Correct Answer-SYNCOPE
A PATIENT CALLS THE CLINIC TO CANCEL A POSTOPERATIVE APPOINTMENT & STATES THAT SHE WILL
RESCHEDULE AT A LATER DATE. FOR WHICH FOLLOWING REASONS SHOULD MA DOCUMENT THIS
INFORMATION ON THE PATIENT'S CHART? Correct Answer-TO PROVE THAT THE OFFICE WAS NOT
NEGLIGENT
WHEN COMPLETING DOCUMENTATION IN A PATIENT'S PAPER MEDICAL RECORD, A MA REALIZES SHE
MADE AN ERROR. WHICH ACTIONS SHOULD MA TAKE? Correct Answer-DRAW A LINE THROUGH THE
ERROR & INITIAL IT
WHICH ITEMS INCLUDED ON THE CMS-1500 CLAIM FORM SHOULD A MA RECOGNIZE AS INDICATING
THE MEDICAL NECESSITY OF A PROCEDURE? Correct Answer-DIAGNOSIS CODE
,WHICH TECHNIQUES SHOULD A MA USE TO CONFIRM A PATIENT'S UNDERSTANDING OF INSULIN
ADMINISTRATION? Correct Answer-OBSERVE THE PATIENT AS SHE PERFORMS A SELF-DEMONSTRATION
A MA IS PREPARING A COMMUNITY RESOURCE LIBRARY. WHICH ACTIONS SHOULD MA TAKE 1ST?
Correct Answer-COMPILE A LIST OF LOCAL COMMUNITY AGENCIES
A MA is disposing of the syringe and needle she used to inject a seasonal influenza vaccine Which of the
following actions should the assistant take? Correct Answer-DROP THE SYRINGE, NEEDLE FIRST, INTO
THE BIOHAZARDS SHARP CONTAINER
A MA IS PREPARING A PATIENT WHO HAS PSORIASIS TO BE EXAMINED BY THE PROVIDER. WHEN
INSPECTING THE PATIENT'S SKIN LESIONS, THE MA SHOULD EXPECT TO OBSERVE WHICH OF THE
FOLLOWING CHARACTERISTICS? Correct Answer-SILVERY, SCALY
A MA RECEIVES A DENIAL OF PAYMENT FOR A PATIENT'S CHOLECYSTECTOMY. THE REASON STATED IS
"NONCOVERED SERVICES." IF THIS PROCEDURE WAS DEEMED EMERGENT BY THE PROVIDER. WHICH
ACTIONS SHOULD MA TAKE? Correct Answer-INSTRUCT THE PATIENT TO CONTACT THE INSURER ABOUT
THE DENIAL OF PAYMENT
WHICH ACTION SHOULD MA TAKE TO VERIFY THE QUALITY OF VENIPUNCTURE SUPPLIES BEFORE
BEGINNING A BLOOD DRAW? Correct Answer-INSPECT THE INTEGRITY OF THE NEEDLE'S SEAL
WHICH INSTRUCTIONS SHOULD MA GIVE TO A PATIENT WHEN ADMINISTERING AN ENTERIC-COATED
TABLET? Correct Answer-SWALLOW THE TABLET WHOLE WITH GLASS OF WATER
,A MA IS COLLECTING A HEALTH HISTORY FROM AN OLDER ADULT PATIENT WHO EXHIBITS MODERATE
HEARING LOSS. WHICH ACTION SHOULD MA TAKE? Correct Answer-REMAIN WITHIN THE PATIENT'S
VIEW TO ALLOW LIP-READING
A MA IS ASSISTING WITH THE PHYSICAL EXAMINATION OF A PATIENT WHO HAS SCABIES. BESIDES
GLOVES. WHICH PIECES OF PERSONAL PROTECTIVE EQUIPMENT SHOULD THE MA WEAR? Correct
Answer-GOWN
A CLINIC SCHEDULES ALL CARDIAC PATIENTS ON MONDAYS & WEDNESDAYS & ALL ONCOLOGY
PATIENTS ON TUESDAYS & THURSDAYS. WHAT TYPE OF SCHEDULING IS THE CLINIC USING? Correct
Answer-CLUSTER SCHEDULING
THE PARENT OF A CHILD WHO HAS PEDICULOSIS IS ASKING A MA FOR MORE INFORMATION ABOOUT
HER CHILD'S CONDITION. THE MA SHOULD BEGIN BY EXPLAINING THAT PEDICULOSIS IS WHICH TYPES
OF INFECTION? Correct Answer-PARASITIC
A MA IS REVIEWING A PROVIDER'S INSTRUCTIONS AS THE PATIENT IS PREPARING TO LEAVE THE OFFICE.
THE PROVIDER RECOMMENDS THAT THE PATIENT PURCHASE AN OVER-THE-COUNTER ANTITUSSIVE,
BUT THE PATIENT TELLS THE MA THAT SHE DOES NOT KNOW WHAT AN ANTITUSSIVE IS. WHICH OF THE
FOLLOWING RESPONSES SHOULD THE MA MAKE? Correct Answer-IT IS A MEDICATION THAT
SUPPRESSES THE COUGH REFLEX
, WHEN PREFORMING THE PALPATORY METHOD FOR OBTAINING BLOOD PRESSURE. WHICH INDICATES
THE LEVEL AT WHICH THE MA SHOULD INFLATE THE CUFF? Correct Answer-30 mm Hg ABOVE THE
RADIAL PULSE CESSATION
A first-time patient is late arriving to the office which of the following should the medical assistant say
first? Correct Answer-"HELLO. WELCOME TO OUR OFFICE"
A MA IS ADMINISTERING AN INTRAMUSCULAR IMMUNIZATION TO A PATIENT. WHICH ACTION SHOULD
MA TAKE? Correct Answer-CLEANSE THE SITE IN A CIRCULAR MOTION FROM THE CENTER OUTWARD
A MA IS EXPLAINING A VENIPUNCUTURE PROCEDURE TO A PATIENT. WHICH STATEMENTS SHOULD MA
MAKE? Correct Answer-ILL BE COLLECTING A BLOOD SAMPLE FROM YOU TODAY. THERE WILL BE A
SMALL STICK IN YOUR ARM.
A MA is examining the skin on a patient's forearm where the patient reports developing a rash. The
assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the
following terms should he use to document his observations in the patient's medical record? Correct
Answer-PAPULES
A PATIENT TELLS A MA THAT HIS PROVIDER'S OFFICE IS INCOMPETENT, AS THERE IS NO IMPROVEMENT
IN HIS CONDITION. WHICH IS APPROPRIATE RESPONSE FOR MA TO MAKE? Correct Answer-I THINK THAT
YOU FEEL THAT YOUR TREATMENT IS NOT EFFECTIVE
