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MKT-315 2022 FINAL EXAM

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MKT-315 2022 FINAL EXAM

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MKT-315 2022 FINAL EXAM
Profit Equation Correct Answer: Total Revenue - Total Cost

Pricing Strategy: Penetration Pricing Correct Answer: Low price to increase sales and market share.

Pricing Strategy: Skimming Pricing Correct Answer: Starts out with a high price and slowly lowers it to fit
the market.

Pricing Strategy: Competition Pricing Correct Answer: Setting prices nearly equal to competitors.

A cable company may start out with a low price to get subscribers. Eventually, price will increase as their
market share increases. Correct Answer: Penetration Pricing

A cellular phone carrier charges a premium price at the onset, but reduces the price of its phones over
five years, following the natural product lifecycle. Correct Answer: Skimming Pricing

Price matching is one example. Some companies (such as cell phone carriers) give the customer a refund
that covers competitors' fees, to convince them to switch carriers. Correct Answer: Competition Pricing

Wholesaling Correct Answer: The process of enabling the movement of merch from manufacturers to
retailers.

Retailing Correct Answer: The process that enables the sale of products and services to end-use
consumers, including business consumers and individuals at their homes.

Intermediary Functions Correct Answer: Transactional, Logistical, and Facilitating services that provide
benefits to consumers.

Distribution Channels Correct Answer: Facilitate the movement and final sales of products and services
to consumers.

Types of retailers Correct Answer: Walmart, Costco, Nordstrom, Macy's...

Pricing Metrics: Break Even Point Correct Answer: Total revenue and total cost are equal.

Pricing Metrics: ROI Correct Answer: Return on Investments = (Gain from Investment - Cost of
Investment)/Cost of Investment

Demand Curves Correct Answer: Used to determine the effects on demand at different prices.

Price Elasticity Correct Answer: Measures price sensitivity providing a relationship between adjustments
in price and the quantity demanded of a good or service.

Push Strategy Correct Answer: Producer PUSHES product or service onto consumers.

, Pull Strategy Correct Answer: Consumers actively seek a product and PULL retailers to stock the product
in response to the demand.

Integrated Marketing Communications (IMC) Correct Answer: All forms of communications and
messages are carefully linked together.

Elements of the communication process Correct Answer: sender, encoding, channel, decode, receiver,
feedback

Promotional Mix Correct Answer: Advertising (reach market), sales promotion (Bogos!), personal selling,
public relations (improve image), direct marketing (mail, email...), digital marketing (internet)

Types of promotional budgets Correct Answer: Percentage of Sales: Estimates future spending based on
past spending

Competitive Parity: Compares promotional activities to competitors

Objectives and Tasks: Go to marketing, "How much will this cost?"

All-You-Can Afford: Often used by small companies. Base promotion around budget

Elements of the creative process Correct Answer: Appeal: Rational and emotional (the central element
of the message)

Execution: Method through which the appeal is presented

Types of sales promotions Correct Answer: Sales, coupons, contests, samples, bogos, etc...

Performance Correct Answer: Measures digital marketing

Elements of digital marketing Correct Answer: SEO, PPC, Data Analysis, Websites, Smartphone & Tablet
Application, Video Marketing, Content Marketing, Social Media, A/B Marketing, Email Marketing,
Audience Development

Types of personal selling Correct Answer: order taking, order getting, and customer sales

Stages of personal selling process Correct Answer: 1. Prospecting
2. Preapproach
3. Approach
4. Presentation
5. Close
6. Follow-up

Major functions of sales management Correct Answer: Sales plan formulation, sales plan implantation,
evolution of the sales force.

Milton Friedman's famous maxim Correct Answer: "The social responsibility of business is to make a
profit"

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