WGU C182 FInal Exam Study Set
What is the definition of information technology? Correct Answer: It is the technology used to create,
maintain, and make information accessible.
Which IT position has the responsibillity of working with routers and switches? Correct Answer:
Network Administrator
In which generation were silicon chips first used in computers? Correct Answer: Third generation
Which low-level language corresponds one to one with assembly? Correct Answer: machine language
What allows an organization to use software through the internet? Correct Answer: Saas or Software as
a Service
What is one of IT's role in golobalization? Correct Answer: It allows companies to reach a wider
customer base.
Which category of computer has an external flat screen monitor, optical disk drive, and a large capacity
hard drive? Correct Answer: Desktop
Which two software application packages would be classified as productivity software? Correct Answer:
Spreadsheet program and word processor
Which two computer peripherals are connected to the computer through a port? Correct Answer:
External microphone and USB flash drive
Which term is defined as a collection of information used to support management of an organization?
Correct Answer: Information system
A website logs the timestamp, location, and browser of every visitor. It then aggregates this content into
peak traffic times and days,minimum and maximum hits for each country and region, and popularity of
certain browsers among visitors. What is the timestamp considered in this scenerio? Correct Answer:
Data
a dept manager is creating a budget estimate for the upcoming year. The manager would like to
determine whether the data will be available when the decision for the next year have to be made.
Which characteristic of valuable data is the manager considering? Correct Answer: Reliable
Which two are parts of an information system? Correct Answer: Databases and Networks.
What is the difference between processing and storage? Correct Answer: Processing involves temporary
information, while storage involves permenant information.
, What type of information processing allows input data to be accepted as a set of records and processed
as a unit? Correct Answer: Batch processing
What is the role of the systems administrator? Correct Answer: To install and maintain network
resources.
Which action would be important for the IT department to take in order to help their business meet the
goal of increased expansion? Correct Answer: Expanding the infrasturcture to support additional
locations.
What step should be taken by a business when a third-party solution is found that will benefit a project?
Correct Answer: Contact the group to arrange a demo of their product.
Which risk assessment question is part of the initiation phase? Correct Answer: Could the end users
reject the outcome of the project?
In what phase of a project does time estimation occur? Correct Answer: Planning
What effect does scope creep have on a project? Correct Answer: It increases unplanned costs for the
project.
Which system requirement is an example of considering user needs in the design of an information
system? Correct Answer: Allowing easy access to customer account information.
Which type of systems testing includes having the customer test the system in an operational setting to
see if it is useful? Correct Answer: User Acceptance
Which type of systems conversion involves starting the conversion with a portion of end users? Correct
Answer: Pilot
What are two necessary elements of business continutiy planning? Correct Answer: Identifying risks
that may occur
Assessing key organizational activities. Correct Answer:
Which disaster recovery strategy is used to save information to multiple hard drives at the same time?
Correct Answer: Data mirrorring
Which action would support confidentiality? Correct Answer: Updating security software.
Which regulation governs the actions of a company in case of data records being compromised, lost, or
stolen? Correct Answer: Security Breach Notification laws
How can an organization assist employees with the ethical use of information technology? Correct
Answer: By developing policies for information usage.
What is part of the role of an It professional assocation? Correct Answer: Provides professional
standards for ethical behavior.
What is the definition of information technology? Correct Answer: It is the technology used to create,
maintain, and make information accessible.
Which IT position has the responsibillity of working with routers and switches? Correct Answer:
Network Administrator
In which generation were silicon chips first used in computers? Correct Answer: Third generation
Which low-level language corresponds one to one with assembly? Correct Answer: machine language
What allows an organization to use software through the internet? Correct Answer: Saas or Software as
a Service
What is one of IT's role in golobalization? Correct Answer: It allows companies to reach a wider
customer base.
Which category of computer has an external flat screen monitor, optical disk drive, and a large capacity
hard drive? Correct Answer: Desktop
Which two software application packages would be classified as productivity software? Correct Answer:
Spreadsheet program and word processor
Which two computer peripherals are connected to the computer through a port? Correct Answer:
External microphone and USB flash drive
Which term is defined as a collection of information used to support management of an organization?
Correct Answer: Information system
A website logs the timestamp, location, and browser of every visitor. It then aggregates this content into
peak traffic times and days,minimum and maximum hits for each country and region, and popularity of
certain browsers among visitors. What is the timestamp considered in this scenerio? Correct Answer:
Data
a dept manager is creating a budget estimate for the upcoming year. The manager would like to
determine whether the data will be available when the decision for the next year have to be made.
Which characteristic of valuable data is the manager considering? Correct Answer: Reliable
Which two are parts of an information system? Correct Answer: Databases and Networks.
What is the difference between processing and storage? Correct Answer: Processing involves temporary
information, while storage involves permenant information.
, What type of information processing allows input data to be accepted as a set of records and processed
as a unit? Correct Answer: Batch processing
What is the role of the systems administrator? Correct Answer: To install and maintain network
resources.
Which action would be important for the IT department to take in order to help their business meet the
goal of increased expansion? Correct Answer: Expanding the infrasturcture to support additional
locations.
What step should be taken by a business when a third-party solution is found that will benefit a project?
Correct Answer: Contact the group to arrange a demo of their product.
Which risk assessment question is part of the initiation phase? Correct Answer: Could the end users
reject the outcome of the project?
In what phase of a project does time estimation occur? Correct Answer: Planning
What effect does scope creep have on a project? Correct Answer: It increases unplanned costs for the
project.
Which system requirement is an example of considering user needs in the design of an information
system? Correct Answer: Allowing easy access to customer account information.
Which type of systems testing includes having the customer test the system in an operational setting to
see if it is useful? Correct Answer: User Acceptance
Which type of systems conversion involves starting the conversion with a portion of end users? Correct
Answer: Pilot
What are two necessary elements of business continutiy planning? Correct Answer: Identifying risks
that may occur
Assessing key organizational activities. Correct Answer:
Which disaster recovery strategy is used to save information to multiple hard drives at the same time?
Correct Answer: Data mirrorring
Which action would support confidentiality? Correct Answer: Updating security software.
Which regulation governs the actions of a company in case of data records being compromised, lost, or
stolen? Correct Answer: Security Breach Notification laws
How can an organization assist employees with the ethical use of information technology? Correct
Answer: By developing policies for information usage.
What is part of the role of an It professional assocation? Correct Answer: Provides professional
standards for ethical behavior.
