Unit 28 HR
P5
HR P5: Describe how employee
performance is measured and
managed within a public service
organization
, Planning work and setting expectatio
In the police force members of the police t
set expectations from their officers. Police
who set expectations for their staff are de
as BCU commanders which means a
Borough command unit, this means they o
local team and usually hold the rank of ins
they will tell their officers what they expec
their duties and work for them. An examp
Performanc would be a BCU commander would set a d
arresting an individual with a warrant and
would expect this to be completed lawfully
e correctly.
Continually monitoring performance
Manageme The BCU commanders will also be in char
of monitoring their officer's performance a
nt progress, however they use police sergean
this by having them as 'shift leaders' this
sergeants will report back to the inspector
the officers are doing, the BCU commande
use data and statists to monitor the progr
officers by looking at things like arrest rate
complaints made against the officers. An e
this would be if a police sergeant notices t
police officer is conducting too many stop
searches and then will monitor this and wi
the officer about the reason behind this.
P5
HR P5: Describe how employee
performance is measured and
managed within a public service
organization
, Planning work and setting expectatio
In the police force members of the police t
set expectations from their officers. Police
who set expectations for their staff are de
as BCU commanders which means a
Borough command unit, this means they o
local team and usually hold the rank of ins
they will tell their officers what they expec
their duties and work for them. An examp
Performanc would be a BCU commander would set a d
arresting an individual with a warrant and
would expect this to be completed lawfully
e correctly.
Continually monitoring performance
Manageme The BCU commanders will also be in char
of monitoring their officer's performance a
nt progress, however they use police sergean
this by having them as 'shift leaders' this
sergeants will report back to the inspector
the officers are doing, the BCU commande
use data and statists to monitor the progr
officers by looking at things like arrest rate
complaints made against the officers. An e
this would be if a police sergeant notices t
police officer is conducting too many stop
searches and then will monitor this and wi
the officer about the reason behind this.
