Corporate culture/organizational culture Correct Answer: A set of values, norms, and artifacts, including
ways of solving problems shared by organizational members.
corporate culture Correct Answer: the shred beliefs top managers in a company have about how they
should manage themselves and other employees, and how they should conduct their businesses
What does compliance with Sarbanes-Oxley 404 require? Correct Answer: Culture change
Memos, written codes of conduct, handbooks, manuals, forms, and ceremonies are Correct Answer:
formal expression of an organizational culture
corporate culture is often expressed informally through statements both direct and indirect that
communicate the wishes of Correct Answer: management
Apathetic culture Correct Answer: shows minimal concern for either people or performance.
In this culture individuals focus on their own self interests.
steel company and airline where the first in freeze employees pensions to keep their businesses
operating . This is an example of Correct Answer: Apathetic culture
Caring culture Correct Answer: exhibits high concern for people but minimal concern for performance
issues.
Exacting culture Correct Answer: shows little concern for people but a high concern for performance.; it
focuses on the interests of the organization.
USP company focuses on its performance but also offers employees number of benefits, including
tuition assistance and heath wellness program.
Company embrace exacting culture because both people and profits are necessary.
Integrative culture Correct Answer: combine high concern for people and performance
when supervisor recognizes employees more than interchangeable parts. The employee helps the firm
meet its performance criteria Correct Answer: an organization becomes integrated
Differential Association Correct Answer: Refers to the idea that people learn ethical or unethical
behavior while interacting with others who are part of their role-sets or who belong to other intimate
personal groups.
Values-Based Ethics Culture Correct Answer: Relay's on mission statements that define the firm and
stakeholder relations
"Business Ethics Correct Answer: Comprises the principles, values, and standards that guide behavior in
the world of business.
, What kind of approach do compliance cultures use? Correct Answer: A legalistic approach to ethics
an effective leader Correct Answer: is the one who does well for the stakeholder of the corporation
organizational leaders Correct Answer: can shape and influence corporate culture, resulting in ethical or
unethical leadership
Power Correct Answer: refers to the influence managers have over the behavior and decisions of
subordinates
reward power Correct Answer: refers to a person's ability to influence the behavior of others by offering
them something desirable (money, status, promotions)
Coercive power Correct Answer: the opposite of reward power. instead of rewarding a person for doing
something, coercive power penalizes actions or behavior. ( involve in bribery to benefit the organization
in not losing a customer)
Legitimate power Correct Answer: the belief that a certain person has the right to exert influence and
certain others have an obligation to accept it.
Expert power Correct Answer: derived from a person's knowledge ( or a perception that a person
possesses knowledge)
low level secretary may have expert power because she knows specific details about how the business
operates.
Referent power Correct Answer: may exists when one person perceives that his/her goals or objectives
are similar to another's. the second person may attempt to influence the first to take actions that allows
both to achieve their objectives.
centralized organization Correct Answer: decision making authority is concentrated in the hands of top-
level managers. and little authority is delegated to lower levels.
centralized organizations Correct Answer: is suited to organizations that make high risk decisions and
have lower level managers not highly skilled in decision making.
corporations Correct Answer: responsible to society for its actions.
can be held accountable when they are found to be operating in a manner inconsistent with major legal
requirements.
corporations Correct Answer: considered as moral agent in society created to perform specific social
functions
The need of ethics programs Correct Answer: to sensitize employees to the potential legal and ethical
issues within their work environments.
ethic programs can increase Correct Answer: employees' ethical awareness, participation in ethical
decision making, and ethical behavior.