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Reading
1) What is the most recurring source of discontent in a team?
A. Role confusion
B. No agenda
C. Too many meetings
D. Ineffective communication
Communication, communication, communication!!!!
2) In identifying a common goal, what is a useful tool for healthcare teams to use?
A. Brainstorming
B. Question and answer
C. History taking
D. Process mapping
Allows for a pictorial representation of the process being discussed.