MCS2022 Test Bank - Summary Marketing Information Management FW
Experiencing MIS, Cdn. Ed., 4e (Kroenke)
Application Extension 2a Introduction to Business Process Modelling with MS Visio
1) The goal of business process modeling is to provide a description of a process. Answer:
TRUE
Diff: 1 Type: TF Page Ref: 47 Topic: Q1
Skill: RECALL
2) A company creates value just by creating a model of a business process. Answer: FALSE
Diff: 1 Type: TF Page Ref: 48 Topic: Q1
Skill: RECALL
3) One of the added values a business process model provides is the notion of making
individuals process aware.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 48 Topic: Q1
Skill: APPLIED
4) MS Visio files can be identified by their .psd filename extension. Answer: FALSE
Diff: 2 Type: TF Page Ref: 48 Topic: Q2
Skill: RECALL
5) Data flow diagrams, UML and systems flowcharts are common process modeling
techniques. Answer: TRUE
Diff: 2 Type: TF Page Ref: 49 Topic: Q2
Skill: RECALL
6) Data flow diagramming is used by approximately 60% of all data modeling practitioners.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 49 Topic: Q2
Skill: RECALL
7) The most commonly used process modeling application is MS Visio, which is used by
, lOMoAR cPSD| 11700591
approximately 74% of all practitioners.
Answer: TRUE
Diff: 2 Type: TF Page Ref: 49 Topic: Q2
Skill: RECALL
8) In MS Visio the data store symbolizes a place where you would purchase IS applications.
Answer: FALSE
Diff: 1 Type: TF Page Ref: 51 Topic: Q3
Skill: RECALL
9) DFDs use a set of relatively simple shapes as representations of parts of a business process.
Answer: TRUE
Diff: 1 Type: TF Page Ref: 51 Topic: Q3
Skill: RECALL
10) There are three basic rules for drawing a DFD. Answer: TRUE
Diff: 2 Type: TF Page Ref: 51 Topic: Q3
Skill: RECALL
11) Every process should have at least two data flow connectors coming into it and least two
data flow connectors coming out of it.
Answer: FALSE
Diff: 2 Type: TF Page Ref: 51 Topic: Q3
Skill: RECALL
12) An external entity should be connected directly to a data store. Answer: FALSE
Diff: 1 Type: TF Page Ref: 51 Topic: Q3
Skill: RECALL
13) A data store must be connected to a process. Answer: TRUE
, lOMoAR cPSD| 11700591
Diff: 1 Type: TF Page Ref: 51 Topic: Q3
Skill: RECALL
14) Levelling reveals increasing amounts of detail. Answer: TRUE
Diff: 1 Type: TF Page Ref: 51 Topic: Q3
Skill: RECALL
15) In DFD, the Top Process or Level 0 diagram does not provide much detail about the
process. Answer: TRUE
Diff: 1 Type: TF Page Ref: 52
Topic: Q3 Skill: RECALL
16) The primary goal of business process modeling is to create
A) a series of accounting checks and balances.
B) a description of a flow of events or information in a business.
C) a 3-D computer representation of a product.
D) a list of people involved in customer service.
E) competitive advantage. Answer: B
Diff: 2 Type: MC Page Ref: 47 Topic: Q1
Skill: RECALL
17) For any organization, creating new value may include getting its people more involved in
process knowledge. This is called making individuals
A) educated.
B) company citizens.
C) process aware.
D) alert.
E) lean. Answer: C
Diff: 2 Type: MC Page Ref: 48 Topic: Q1
Skill: RECALL
18) Process models can create when they help individuals develop an improved
understanding of the process as a whole and become more process aware.
A) new products
B) economies of scale
C) job security
, lOMoAR cPSD| 11700591
D) information
E) value Answer: E
Diff: 2 Type: MC Page Ref: 48 Topic: Q1
Skill: RECALL
19) Applications that support the development of business process models are referred to as
A) modeling tools.
B) worksheets.
C) information systems.
D) graphics programs.
E) props. Answer: A
Diff: 2 Type: MC Page Ref: 48 Topic: Q2
Skill: RECALL
20) include data flow diagrams, systems flowcharts, UML and BPMN.
A) Storage views
B) System layouts
C) Information tables
D) Process modeling techniques
E) Data marts Answer: D
Diff: 2 Type: MC Page Ref: 49 Topic: Q2
Skill: RECALL
21) Data flow diagrams are used by approximately _ of all process modeling practitioners.
A) 78%
B) 55%
C) 18%
D) 42%
E) 60%
Answer: E