Chapter_01___Organizational_Behavior_and_Opportunity
1. The study of organizational behavior is concerned
with:
a. psychosocial and interpersonal dynamics in organizations and organizational
structure. b. psychosocial and interpersonal dynamics in organizations and work
design.
c. culture, interpersonal, and group dynamics in organizations.
d. psychosocial, interpersonal, and group dynamics in organizations.
ANSWER: d
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Knowledge
2. is defined as the study of individual behavior and group dynamics in
organizations. a. Organization theory
b. Organizational design
c. Organizational behavior
d. Organizational development
ANSWER: c
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Knowledge
3. Which of the following organizational variables affects human behavior at work?
a. Organizational
structure b. Job
specifications
c. The macro environment
d. Organizational performance
ANSWER: a
DIFFICULTY: Easy
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
,STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Knowledge
,4. From which of the following levels within an organization would the description of the organization as
clockworks in which human behavior is logical and rational come?
a. Individual level
b. Group or department
level c. Organizational
level
d. Internal level
ANSWER: c
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension
5. From which of the following levels within an organization would the description of an organization as
more like a snake pit, with daily conflict, distress, and struggle come?
a. Group level
b. Organizational
level c. Individual
level
d. Department level
ANSWER: c
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - Ohio - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension
6. The snake pit metaphor of organizational behavior conveys the:
a. dark side of organizations.
b. dark side of human
behavior. c. dark side of
competition.
d. dark side of the globalization of markets.
ANSWER: b
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension
, 7. An internal perspective of human behavior tends to explain a person's actions in terms of:
a. his/her work load.
b. his/her past
experiences. c. task
design.
d. organization communication channels.
ANSWER: b
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension
8. All of the following are internal behavioral processes except:
a. thinking.
b.
perceiving.
c. judging.
d. leading.
ANSWER: d
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension
9. The internal or external perspectives
offer:
a. complementary explanations for human
behavior. b. similar explanations for human
behavior.
c. conflicting explanations for human
behavior. d. alternative explanations for
human behavior.
ANSWER: d
DIFFICULTY: Moderate
LEARNING OBJECTIVES: ORGB.NELS.15.01.01
NATIONAL STANDARDS: United States - BUSPROG: Analytic
STATE STANDARDS: United States - AK - DISC: Leadership Principles
KEYWORDS: Bloom's: Comprehension