COMPREHENSIVE PLAN OJO 1
Comprehensive Plan to Improve the Quality of Selected HR Practices
First Bank of Nigeria Limited (FBN)
Prepared by:
Samuel Ojo
Course Title:
Human Resources Management (MBA 713)
Submitted to:
Professor Robin
Clark On
November 02, 2017
,COMPREHENSIVE PLAN OJO 2
Table of Content
Page
Executive Summary 3
Introduction 4
Overview of the Organization (First Bank of Nigeria Limited) 5
Challenges and/ or Opportunities facing the Organization 6
Competition 6
Hiring Employees 7
Government Regulations 7
Current Human Resource Management (HRM) Practices 8
Organization Strategy and Recruitment Methods 8
How these methods have helped or hindered the business growth strategy 9
Human Resources (HR) Metrics and Key Result Areas 10
Effectiveness of Current HRM Practices 14
Recommended Strategies to Improve the Quality of HR Management Practices 15
Impact of Improvement on Business Success 16
Measuring and Reporting on Plan Success 16
Conclusion 16
Conclusion 18
Appendix 20
HR Metrics Template for First Bank of Nigeria Limited
, COMPREHENSIVE PLAN OJO 3
Comprehensive Plan to Improve the Quality of Selected HR Practices
Executive Summary
First Bank of Nigeria Limited (a commercial bank) has been in operation since
1894 and currently have over 800 branches, 10,000 full-time employees, and 5,000
outsourced staffs. They offer varieties of financial and nonfinancial products and services
across the group including keeping pace with the evolution of technology (First Bank of
Nigeria, 2017).
The human resources department of First Bank of Nigeria has implemented
different types of strategy to manage its employees and changing strategies at intervals to
meet business needs and economic trend. This department has taken up the responsibility
to understand each employee’s strength and weakness to fit its business model and to
gain a competitive advantage over other financial institutions in the same business
environment. They bring out the best in each employee’s effort and utilize it for the
growth the organization (First Bank of Nigeria, 2017).
FBN can improve the methods used in boosting employee morale and job
satisfaction by giving employees the reason to believe in the organization, showing care,
recognizing the good, promoting from within, creating a socialized environment for all
employees, building a good relationship between subordinates and supervisors (Melohn,
1983).
Once employees feel excited working, fairly compensated, and valued, they will
be loyal to the organization. Their enthusiasm and commitment will be visible to the
customers. (Labor Market Framework, 2017).
Comprehensive Plan to Improve the Quality of Selected HR Practices
First Bank of Nigeria Limited (FBN)
Prepared by:
Samuel Ojo
Course Title:
Human Resources Management (MBA 713)
Submitted to:
Professor Robin
Clark On
November 02, 2017
,COMPREHENSIVE PLAN OJO 2
Table of Content
Page
Executive Summary 3
Introduction 4
Overview of the Organization (First Bank of Nigeria Limited) 5
Challenges and/ or Opportunities facing the Organization 6
Competition 6
Hiring Employees 7
Government Regulations 7
Current Human Resource Management (HRM) Practices 8
Organization Strategy and Recruitment Methods 8
How these methods have helped or hindered the business growth strategy 9
Human Resources (HR) Metrics and Key Result Areas 10
Effectiveness of Current HRM Practices 14
Recommended Strategies to Improve the Quality of HR Management Practices 15
Impact of Improvement on Business Success 16
Measuring and Reporting on Plan Success 16
Conclusion 16
Conclusion 18
Appendix 20
HR Metrics Template for First Bank of Nigeria Limited
, COMPREHENSIVE PLAN OJO 3
Comprehensive Plan to Improve the Quality of Selected HR Practices
Executive Summary
First Bank of Nigeria Limited (a commercial bank) has been in operation since
1894 and currently have over 800 branches, 10,000 full-time employees, and 5,000
outsourced staffs. They offer varieties of financial and nonfinancial products and services
across the group including keeping pace with the evolution of technology (First Bank of
Nigeria, 2017).
The human resources department of First Bank of Nigeria has implemented
different types of strategy to manage its employees and changing strategies at intervals to
meet business needs and economic trend. This department has taken up the responsibility
to understand each employee’s strength and weakness to fit its business model and to
gain a competitive advantage over other financial institutions in the same business
environment. They bring out the best in each employee’s effort and utilize it for the
growth the organization (First Bank of Nigeria, 2017).
FBN can improve the methods used in boosting employee morale and job
satisfaction by giving employees the reason to believe in the organization, showing care,
recognizing the good, promoting from within, creating a socialized environment for all
employees, building a good relationship between subordinates and supervisors (Melohn,
1983).
Once employees feel excited working, fairly compensated, and valued, they will
be loyal to the organization. Their enthusiasm and commitment will be visible to the
customers. (Labor Market Framework, 2017).
