HLTH-4000-3,Intro to Hlth Mgt.2018 Fall Quarter

4 out of 4 points r service requirements placed on employees should: WEEK 2 WEEK 3 WEEK 4 WEEK 5 WEEK 6 Selected Answer: Answers: A. Be clear in job descriptions and covered during performance evaluations A. Be clear in job descriptions and covered during performance evaluations B. Be dictated by the chief executive officer C. Be communicated through seminars and conferences to certain specific individuals D. Be overlooked for individuals who have no internal or external customers DISCUSSIONS EXAMS ASSIGNMENTS Question 3 4 out of 4 points Total quality management (TQM), referred to as in health care, became the new paradigm for quality improvement within the U.S.during the 1980s and 1990s. SAFEASSIGN DRAFTS TOOLS STUDENT SUPPORT Selected Answer: Answers: B. Continuous Quality Improvement A. End Result System B. Continuous Quality Improvement C. Quality Assurance D. Retrospective Utilization Review E. Systems Improvement WALDEN LINKS GUIDELINES AND POLICIES Question 4 HR decisions need to be strategic because of: Selected 4 out of 4 points Answer: Answers: A. Increasing competition among HSOs A. Increasing competition among HSOs B. The need to analyze jobs C. Trends in using incentive compensation D. All of the above Question 5 4 out of 4 points The Dartmouth Atlas of Health Care illustrates the wide variations in medical practice that cannot be explained by illness severity or patient preference; the atlas was created by . Selected Answer: Answers: C. John Wennberg A. Mark Chassin B. Avedis Donabedian C. John Wennberg D. Institute for Healthcare Improvement E. Institute of Medicine 4 out of 4 points ably clear picture of where the organization wishes to be in ng few years is often an element of a mission statement. Selected Answer: True Answers: True False Question 7 4 out of 4 points The National Labor Relations Board provides guidance for HR in addressing: Selected Answer: Answers: A. Unions and collective bargaining A. Unions and collective bargaining B. Employee retirement plans C. Recruitment D. Equal opportunity Question 8 0 out of 4 points Which of the following isnot a necessary step in the formulation and implementation of an action plan? Selected Answer: Answers: D. Carry out the plan. A. Identify the problem or need. B. Determine who caused the problem. C. Obtain and analyze data. D. Carry out the plan. Question 9 4 out of 4 points It is recommended that workers directly participate in the formulation of a mission statement. Selected Answer: True Answers: True False Question 10 4 out of 4 points When did the scientific connection of health care quality to performance improvement first emerge? Selected Answer: Answers: C. During the second half of the 19th century A. Circa 1700 BC B. Circa 400 BC C. During the second half of the 19th century D. During the first half of the 20th century Question 11 4 out of 4 points Under managed care, government and insurers have been forcing providers to operate on less money than they usually feel they need. Selected Answer: True Answers: True False Question 12 4 out of 4 points For most health care practitioners, is associated with the observations and reforms made by Florence Nightingale during the Crimean War of 1854. Selected Answer: Answers: C. Quality Assurance A. End Result System B. Continuous Quality Improvement C. Quality Assurance D. Retrospective Utilization Review E. Systems Improvement Question 13 0 out of 4 points The ISO 9000 was proposed in 1987 and improved in 1994 to provide a nonprescriptive management system quality standard for . Selected Answer: Answers: D. All of the above A. nontechnical business functions B. technical business functions C. engineering processes D. All of the above E. None of the above Question 14 4 out of 4 points Who first promoted such basic sanitary precautions as washing hands, cleaning surgical tools, providing fresh bed linens, and ensuring hospital wards were clean? Selected Answer: Answers: D. Florence Nightingale A. Mark Chassin B. Ernest Codman C. Avedis Donabedian D. Florence Nightingale E. John Wennberg This study source was downloaded by from CourseH on 07-11-2022 14:08:10 GMT -05:00 4 out of 4 points n intelligence on competitors' strategies best be gathered? Selected Answer: Answers: E. Both A & B A. Observation of their market activities B. Tracking of their service volumes and market share C. Checking with state health care associations D. All health care organizations are required to file their strategies with Medicare on an annual basis. E. Both A & B Question 16 4 out of 4 points The , inspired by the End Result System, was adopted as an accreditation tool in the early 1950s. Selected Answer: Answers: E. AmericanCollege ofSurgeons' "Hospital Standardization Program" A. AmericanCollege ofPhysicians' "Clinical Standards Program" B. American Hospital Association's "Standardization Program" C. American Medical Association's "Medical Standardization Program" D. Canadian Medical Association's "Health Care Standardization Program" E. AmericanCollege ofSurgeons' "Hospital Standardization Program" Question 17 4 out of 4 points The present-day large hospital or medical center is considered the center of the American health care system. Selected Answer: False Answers: True False Question 18