CSA Service Now Practice Test Questions And
Answers Latest Quiz
_________ contains information about data type, character limit, default value, dependency, and
other attributes of a field.
a) System Definition
b) Variables
c) Task Table
d) System Dictionary Correct Answer: D. System Dictionary
__________ is a specific type of catalog item that allows end users to create task based records.
a) Service Portal
b) Record Producer
c) Service Catalog Item
d) Create Incident Form Correct Answer: b) Record Producer
How are users related to roles or groups?
a) No relation
b) None
c) Many to many relation
d) one to many relation Correct Answer: d) one to many relation
_________ determine relationships between fields displaying an import Set to fields in an existing
table
a) Auto map matching fields
b) Import Set
c) None
d) Transform Map Correct Answer: d) Transform Map
Roles control access to features and capabilities in applications and modules
a) Groups
b) Users
c) ACL
d) Roles Correct Answer: d) Roles
T/F: Base system tables can be deleted
True
False Correct Answer: False
What's the name of text indexing search engine ?
, a) Zing
b) google search
c) Global search
d) Record Search Correct Answer: a) Zing
How do you change the sort sequence of fields or tasks?
a) Modify Order Field
b) Changing sort Sequence
c) Re arrange fields
d) Edit Table fields Correct Answer: a) Modify Order Field
Multiple choice, single line text and select box are what type of elements in ServiceNow?
a) Field Types
b) None
c) Value Types
d) Variable Types Correct Answer: d) Variable Types
A ________ is a form element used to display information that is not a field in the record
a) Views
b) Formatter
c) Forms
d) List View Correct Answer: b) Formatter
The manager is going to be out of town and needs to have a supervisor approve while he/she is out
of town. What would he/she utilize in ServiceNow?
a) Email Notification
b) Approval
c) None
d) Delegate Correct Answer: d) Delegate
T/F: The list editor allows users to edit field values directly from a list without navigating to a form.
True
False Correct Answer: True
A condition consists of in Condition Builder
a) Field > Value > Operator
b) Field > Value
c) Field > Operator > Value
d) none Correct Answer: c) Field > Operator > Value
What is a record?
a) a column in a table
b) None
Answers Latest Quiz
_________ contains information about data type, character limit, default value, dependency, and
other attributes of a field.
a) System Definition
b) Variables
c) Task Table
d) System Dictionary Correct Answer: D. System Dictionary
__________ is a specific type of catalog item that allows end users to create task based records.
a) Service Portal
b) Record Producer
c) Service Catalog Item
d) Create Incident Form Correct Answer: b) Record Producer
How are users related to roles or groups?
a) No relation
b) None
c) Many to many relation
d) one to many relation Correct Answer: d) one to many relation
_________ determine relationships between fields displaying an import Set to fields in an existing
table
a) Auto map matching fields
b) Import Set
c) None
d) Transform Map Correct Answer: d) Transform Map
Roles control access to features and capabilities in applications and modules
a) Groups
b) Users
c) ACL
d) Roles Correct Answer: d) Roles
T/F: Base system tables can be deleted
True
False Correct Answer: False
What's the name of text indexing search engine ?
, a) Zing
b) google search
c) Global search
d) Record Search Correct Answer: a) Zing
How do you change the sort sequence of fields or tasks?
a) Modify Order Field
b) Changing sort Sequence
c) Re arrange fields
d) Edit Table fields Correct Answer: a) Modify Order Field
Multiple choice, single line text and select box are what type of elements in ServiceNow?
a) Field Types
b) None
c) Value Types
d) Variable Types Correct Answer: d) Variable Types
A ________ is a form element used to display information that is not a field in the record
a) Views
b) Formatter
c) Forms
d) List View Correct Answer: b) Formatter
The manager is going to be out of town and needs to have a supervisor approve while he/she is out
of town. What would he/she utilize in ServiceNow?
a) Email Notification
b) Approval
c) None
d) Delegate Correct Answer: d) Delegate
T/F: The list editor allows users to edit field values directly from a list without navigating to a form.
True
False Correct Answer: True
A condition consists of in Condition Builder
a) Field > Value > Operator
b) Field > Value
c) Field > Operator > Value
d) none Correct Answer: c) Field > Operator > Value
What is a record?
a) a column in a table
b) None
