Question 1
pts
When it comes to how a team is designed (i.e., members, communication,
goals, norms, etc.) and team leadership, which of the following statements is
most true based upon the studies from the Xerox customer-service teams?
For optimal performance, it is more important to have a well-designed team
than a team with a good leader.
For optimal performance, it is more important to have an excellent and well-
prepared leader than a well-designed team.
Both team design and leadership are equally important.
Well-designed teams tend to sabotage leaders.
Question 2
pts
There are many types of interdependence in a team. A team of people
independently selling cookies door to door, and then combining their total
profits is an example of ; a team of people on an assembly line
making an automobile is an example of .
pooled interdependence; sequential interdependence
pooled interdependence; reciprocal interdependence
cooperative interdependence; competitive interdependence
tactical interdependence; problem-solving interdependence
,