SERVICE NOW CERTIFICATION QUESTIONS AND ANSWERS| 170 QUESTIONS & CORRECT ANSWERS (FINAL DOCUMENT

SERVICE NOW CERTIFICATION QUESTIONS AND ANSWERS| 170 QUESTIONS & CORRECT ANSWERS (FINAL DOCUMENT) 1. Script actions are triggered by events. - True 2. UI Policies and Client Scripts are based on Views 3. If we change an inherited field name in form designer, where will it change? a. Parent table b. Child table c. Base table d. All 4. Script Include features (Ans. a, b) a. Server side reusable javascript b. library of functions in a single location c. Client-side script d. (Other option) 5. Why create custom applications. (Ans. a, b, c) a. To replace outdated, inadequate, custom business applications and processes b. To extend service delivery and management to all enterprise departments c. To extend the value of service now d. To give users every option available and any access 6. Service now is good fit for an application if (Ans. a, b, c) a. Data can be modelled in a relational database b. Require reporting capabilities c. Can extend existing functionality through javascript d. Requires access to propreiotary libraries that don’t require an API 7. In delegated development, admin grants non-administrators the ability to develop applications in global scope - False 8. Not a studio feature (Ans. d) a. Code search b. Quick creation of scripts and files c. Push to repository d. Ability to merge branches 9. When to extend a table? (Ans. a, b, c) a. A table exists with fields similar to what is needed b. The scripts and workflow for existing table are useful for an application c. You want to use the approval activities d. You want to use the user-approval activity - (don’t need task table for this activity) 10. What are not available if ‘can read’ is deselected? (Ans. a) a. Can create, can update, can delete