BUSI 240 Quiz 6
Question 1
2 out of 2 points
Jazmin is quick to complain about Timothy's lack of contribution on the team. She
threatens posting pictures of the team working without him for the manager to see.
Jazmin is using ________ power.
Selected coercive
Answer:
Response Coercive power is the ability to apply punishment. This occurs when
Feedback:
managers warn employees about the consequences of poor
performance, yet employees also have coercive power. For example,
employees might criticize coworkers when they disregard team norms.
Many firms rely on this coercive power to control coworker behavior in
team settings.
Question 2
2 out of 2 points
Scenario C
At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by
constantly checking their work and threatening them if they fail to keep their
deadlines. After months of mistreatment, the employees get together and sign a
letter to the human resources department to express their grievances.
What form of influence are the employees using?
Selected coalition formation
Answer:
Response When people lack sufficient power alone to influence others in the
Feedback:
organization, they might form a coalition of people who support the
proposed change.
Question 3
0 out of 2 points
Which of the following is the most common form of influence in high power distance
cultures?
Selected ingratiation
Answer:
Response The silent application of authority occurs when someone complies with
Feedback:
a request because of the requester's legitimate power as well as the
target person's role expectations. Silent authority is the most common
form of influence in high power distance cultures.
Question 4
, 2 out of 2 points
Scenario A
Your team is allocated a project involving a major client, the Beswick Company.
Although the organization has many clients, this client, and project, is the largest
source of revenue and affects the work of several other teams in the organization.
The project requires continuous involvement with the client, so any problems with
the client are immediately felt by others in the organization.
Jamie, a member of your team, is the only person in the company with whom this
client is willing to deal. It can be said that Jamie has
Selected a low degree of substitutability.
Answer:
Response Substitutability refers to the availability of alternatives. Power is
Feedback:
strongest when someone has a monopoly over a valued resource.
Conversely, power decreases as the number of alternative sources of
the critical resource increases.
Question 5
0 out of 2 points
People with expertise tend to have more influence using persuasion, whereas those
with a strong legitimate power base are usually more successful applying
Selected assertiveness
Answer:
.
Response The most appropriate influence strategy depends on a few
Feedback:
contingencies. People with expertise tend to have more influence using
persuasion, whereas those with a strong legitimate power base are
usually more successful applying silent authority.
Question 6
2 out of 2 points
An influence tactic is called "soft" when it
Selected is based on personal
Answer:
power.
Response Persuasion, impression management, and exchange are called soft
Feedback:
tactics because they rely more on personal sources of power.
Question 7
2 out of 2 points
In which of the following ways are coalitions influential?
Selected They can be a source of power by symbolizing the legitimacy of the
Answer:
issue.
Response A coalition is influential in three ways. First, it pools the power and
Question 1
2 out of 2 points
Jazmin is quick to complain about Timothy's lack of contribution on the team. She
threatens posting pictures of the team working without him for the manager to see.
Jazmin is using ________ power.
Selected coercive
Answer:
Response Coercive power is the ability to apply punishment. This occurs when
Feedback:
managers warn employees about the consequences of poor
performance, yet employees also have coercive power. For example,
employees might criticize coworkers when they disregard team norms.
Many firms rely on this coercive power to control coworker behavior in
team settings.
Question 2
2 out of 2 points
Scenario C
At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by
constantly checking their work and threatening them if they fail to keep their
deadlines. After months of mistreatment, the employees get together and sign a
letter to the human resources department to express their grievances.
What form of influence are the employees using?
Selected coalition formation
Answer:
Response When people lack sufficient power alone to influence others in the
Feedback:
organization, they might form a coalition of people who support the
proposed change.
Question 3
0 out of 2 points
Which of the following is the most common form of influence in high power distance
cultures?
Selected ingratiation
Answer:
Response The silent application of authority occurs when someone complies with
Feedback:
a request because of the requester's legitimate power as well as the
target person's role expectations. Silent authority is the most common
form of influence in high power distance cultures.
Question 4
, 2 out of 2 points
Scenario A
Your team is allocated a project involving a major client, the Beswick Company.
Although the organization has many clients, this client, and project, is the largest
source of revenue and affects the work of several other teams in the organization.
The project requires continuous involvement with the client, so any problems with
the client are immediately felt by others in the organization.
Jamie, a member of your team, is the only person in the company with whom this
client is willing to deal. It can be said that Jamie has
Selected a low degree of substitutability.
Answer:
Response Substitutability refers to the availability of alternatives. Power is
Feedback:
strongest when someone has a monopoly over a valued resource.
Conversely, power decreases as the number of alternative sources of
the critical resource increases.
Question 5
0 out of 2 points
People with expertise tend to have more influence using persuasion, whereas those
with a strong legitimate power base are usually more successful applying
Selected assertiveness
Answer:
.
Response The most appropriate influence strategy depends on a few
Feedback:
contingencies. People with expertise tend to have more influence using
persuasion, whereas those with a strong legitimate power base are
usually more successful applying silent authority.
Question 6
2 out of 2 points
An influence tactic is called "soft" when it
Selected is based on personal
Answer:
power.
Response Persuasion, impression management, and exchange are called soft
Feedback:
tactics because they rely more on personal sources of power.
Question 7
2 out of 2 points
In which of the following ways are coalitions influential?
Selected They can be a source of power by symbolizing the legitimacy of the
Answer:
issue.
Response A coalition is influential in three ways. First, it pools the power and
