BUSI 240 Quiz 6
Question 1
2 out of 2 points
Scenario D
Krystal's boss in the accounting department initially rejected her proposal for a new
budgeting process. So Krystal spoke to and received support from the heads of two
departments that would benefit from the proposed budgeting process. She also found support
from several coworkers in the accounting department because they believed the new
budgeting process would be simpler and fairer. When Krystal's boss realized that several key
people supported the new budgeting system, he agreed to test it in a pilot project.
What other form of influence is Krystal using?
Selected Answer: upward appeal
Response Upward appeal is gaining support from one or more people with higher
Feedback: authority or expertise.
Question 2
2 out of 2 points
Which of these sources of power originates mainly from the person rather than the position?
Selected Answer: referent power
Response People have referent power when others identify with them, like them, or
Feedback: otherwise respect them. Referent power comes from within the person.
Question 3
2 out of 2 points
________ is any behavior that attempts to alter someone's attitudes or behavior.
Selected Answer: Influence
Response Influence refers to any behavior that attempts to alter someone's
Feedback: attitudes or behavior.
Question 4
, 2 out of 2 points
"Strong ties" are
Selected Answer: close-knit relationships.
Response Feedback: Strong ties are close-knit relationships.
Question 5
2 out of 2 points
________ is the strongest outcome of influence, whereby people identify with the influencer's
request and are highly motivated to implement it even when extrinsic sources of motivation
are no longer present.
Selected Answer: Commitment
Response People react in three ways when others try to influence them. Commitment is
Feedback: the strongest form of influence, whereby people identify with the influencer's
request and are highly motivated to implement it even when extrinsic sources
of motivation are no longer present.
Question 6
2 out of 2 points
In order to maintain the exchange relationship, the dependent party must have ________ over
the dominant party.
Selected Answer: countervailing power
Response Countervailing power is the capacity of a person, team, or organization to
Feedback: keep a more powerful person or group in the exchange relationship.
Question 7
2 out of 2 points
Which of the following is the most common form of influence in high power distance
cultures?
Selected Answer: silent authority
Response The silent application of authority occurs when someone complies with a
Feedback: request because of the requester's legitimate power as well as the target
person's role expectations. Silent authority is the most common form of
influence in high power distance cultures.
Question 1
2 out of 2 points
Scenario D
Krystal's boss in the accounting department initially rejected her proposal for a new
budgeting process. So Krystal spoke to and received support from the heads of two
departments that would benefit from the proposed budgeting process. She also found support
from several coworkers in the accounting department because they believed the new
budgeting process would be simpler and fairer. When Krystal's boss realized that several key
people supported the new budgeting system, he agreed to test it in a pilot project.
What other form of influence is Krystal using?
Selected Answer: upward appeal
Response Upward appeal is gaining support from one or more people with higher
Feedback: authority or expertise.
Question 2
2 out of 2 points
Which of these sources of power originates mainly from the person rather than the position?
Selected Answer: referent power
Response People have referent power when others identify with them, like them, or
Feedback: otherwise respect them. Referent power comes from within the person.
Question 3
2 out of 2 points
________ is any behavior that attempts to alter someone's attitudes or behavior.
Selected Answer: Influence
Response Influence refers to any behavior that attempts to alter someone's
Feedback: attitudes or behavior.
Question 4
, 2 out of 2 points
"Strong ties" are
Selected Answer: close-knit relationships.
Response Feedback: Strong ties are close-knit relationships.
Question 5
2 out of 2 points
________ is the strongest outcome of influence, whereby people identify with the influencer's
request and are highly motivated to implement it even when extrinsic sources of motivation
are no longer present.
Selected Answer: Commitment
Response People react in three ways when others try to influence them. Commitment is
Feedback: the strongest form of influence, whereby people identify with the influencer's
request and are highly motivated to implement it even when extrinsic sources
of motivation are no longer present.
Question 6
2 out of 2 points
In order to maintain the exchange relationship, the dependent party must have ________ over
the dominant party.
Selected Answer: countervailing power
Response Countervailing power is the capacity of a person, team, or organization to
Feedback: keep a more powerful person or group in the exchange relationship.
Question 7
2 out of 2 points
Which of the following is the most common form of influence in high power distance
cultures?
Selected Answer: silent authority
Response The silent application of authority occurs when someone complies with a
Feedback: request because of the requester's legitimate power as well as the target
person's role expectations. Silent authority is the most common form of
influence in high power distance cultures.
