Proposal
Performance Management Plan Proposal
HLT 313V
Grand Canyon University
Forensic Toxicological Laboratory
Organizational Goals:
For forensic toxicological lab, following should be the organizational goals with respect to
quality management:
• Provision of analysis on exactly the deadline that has been given.
• Meeting the standards of accuracy & providing 100% correct analysis.
• Training the pathologists with advanced technology & literature to meet the standards
of quality management.
• Maintaining the security & confidentially of crime related matters to avoid any changes
in result under any influence, resulting in enhanced quality of services.
• Striving hard to eliminate the concept of sample contamination from laboratory.
• Using advanced technology in the laboratory to predict the results.
Organizational Objectives:
For the goals which have been identified above, the sole purpose is to improve the quality. The
organization intends to achieve excellence in quality by upcoming years & wants to win over the
[Date]
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, Running Head: Performance Management Plan
trustProposal
of employees. Further to support quality management, the organization intends to upgrade
its technology & bring more technological advancements to the laboratory. The organization also
intends to introduce training session in upcoming days, inviting some of the renowned
professionals of this field to train the pathologists. Training of the pathologists would help ensure
that the chances of error have been minimized & that the result can be brought way closer to
accuracy. This training would also help eliminating the chances of sample contamination, which
is one of the basic reasons as to why the predicted result at times is far from accuracy.
Summary of Relevant Performance Measure:
Only making a list of goals & objectives will not work out for the organization. The organization
will have to ensure that whether the things are working out for them or not. Hence for this, the
idea of performance measurement needs to be implemented. Performance measurement can be
done in a number of ways. However, for the forensic toxicological lab, the best way to measure
performance is through the opinion of clients. If the clients are satisfied with the results, the
meeting of deadlines then it can be said that performance is up to the mark. Also performance
can also be measured here by means of taking help from the experts. Once the pathologists are
done with their tasks, they will have to present their work in front of the experts & explain what
made them reach to this conclusion, which technology they preferred & why, what did they treat
the sample with & other related questions. It is then that the expert will decide whether the
pathologist has learned to avoid sample contamination, correct identification of the required
method of analysis or that they need more to be trained to achieve excellence in maintaining the
quality of the services being provided at the laboratory.
• How well measures will align with your stated goals?
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