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HLT313V Week 5 Benchmark Assignment, Performance Management Plan Proposal

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HLT313V Week 5 Benchmark Assignment, Performance Management Plan Proposal

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Running Head: Performance Management Plan
Proposal



Performance Management Plan Proposal



HLT 313V


Grand Canyon University



Forensic Toxicological Laboratory


Organizational Goals:


For forensic toxicological lab, following should be the organizational goals with respect to

quality management:


• Provision of analysis on exactly the deadline that has been given.
• Meeting the standards of accuracy & providing 100% correct analysis.
• Training the pathologists with advanced technology & literature to meet the standards
of quality management.

• Maintaining the security & confidentially of crime related matters to avoid any changes
in result under any influence, resulting in enhanced quality of services.

• Striving hard to eliminate the concept of sample contamination from laboratory.
• Using advanced technology in the laboratory to predict the results.




Organizational Objectives:


For the goals which have been identified above, the sole purpose is to improve the quality. The

organization intends to achieve excellence in quality by upcoming years & wants to win over the


[Date]
1

, Running Head: Performance Management Plan
trustProposal
of employees. Further to support quality management, the organization intends to upgrade

its technology & bring more technological advancements to the laboratory. The organization also

intends to introduce training session in upcoming days, inviting some of the renowned

professionals of this field to train the pathologists. Training of the pathologists would help ensure

that the chances of error have been minimized & that the result can be brought way closer to



accuracy. This training would also help eliminating the chances of sample contamination, which

is one of the basic reasons as to why the predicted result at times is far from accuracy.


Summary of Relevant Performance Measure:


Only making a list of goals & objectives will not work out for the organization. The organization

will have to ensure that whether the things are working out for them or not. Hence for this, the

idea of performance measurement needs to be implemented. Performance measurement can be

done in a number of ways. However, for the forensic toxicological lab, the best way to measure

performance is through the opinion of clients. If the clients are satisfied with the results, the

meeting of deadlines then it can be said that performance is up to the mark. Also performance

can also be measured here by means of taking help from the experts. Once the pathologists are

done with their tasks, they will have to present their work in front of the experts & explain what

made them reach to this conclusion, which technology they preferred & why, what did they treat

the sample with & other related questions. It is then that the expert will decide whether the

pathologist has learned to avoid sample contamination, correct identification of the required

method of analysis or that they need more to be trained to achieve excellence in maintaining the

quality of the services being provided at the laboratory.


• How well measures will align with your stated goals?



[Date]
2

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