To ensure that the medical office has the supplies it needs, the medical assistance
should establish a _____? - Answer 1. Reorder Point
2. Inventory control log
3. Order quantity
A _____ is created containing the name, address, and phone number of both the
vendor and the medical practice. It will also have a preassigned number to track the
order, the quantity of items ordered, the price of the items, and the date purchased. -
Answer Purchase Order
Periodically, the medical assistant should check all equipment in the office to ensure
that courts are not afraid, do not present hazards, and are in good working order. A
_____ will help the medical assistant track this routine inspection. - Answer
Maintenance Log
When a physician dictates an operative report and asked the medical assistant to type it
up, the physician is asking the medical assistant to function as a_____? - Answer
Transcriptionist
Under the pier review improvement act of 1982, peer review organizations are
responsible for the review for appropriateness and necessity of putting a patient into the
hospital by a process known as _____ review - Answer Admissions
Which one of the following is a decision based upon bioethics.
a. Reporting physical, emotional, or mental abuse.
b. Treating a 16 year old girl who is pregnant without parental consent.
c. The use of fetal tissue transplantation for research.
d. Reporting to the authorities a suicidal patient. - Answer The use of fetal tissue
transplantation for research.
A physician must have the patient's permission in writing to reveal any confidential
information except for which of the following? gunshot wound, anorexia, drug addiction,
pregnancy - Answer Gunshot Wound
what is the federal regulation that requires healthcare professionals to protect the
privacy and confidentiality of patients health information? - Answer HIPPA
a business letter, written in full block style will have all lines_____? - Answer At the left
hand margin.
when writing a business letter, the salutation of a letter should be followed by which
punctuation mark? - Answer Colon :
, when handling a patient complaint, which one of the following would be most
appropriate?
a. If the patient is angry, matches/her anger level, and she will calm down.
b. take all complaints seriously and take thorough notes
c. refused to talk to patients who are complaining; the doctor should handle them.
d. no correct answer - Answer b. take all complaints seriously and take thorough notes
body language, body posture, space and distance are all examples of _____? - Answer
nonverbal communication
what is the suggested procedure for canceling an appointment in the appointment
book? - Answer Mark through the entry with a single red line
the amount an insured patient must pay towards claims each year for the insurance
company will pay for medical treatment is known as the_____? - Answer deductible
instructions to an insurance company about where and to whom to make payment are
called_____? - Answer assignment of benefits
the Internal Revenue Service issues a_____ to medical groups or solo practices for
income tax purposes - Answer federal tax identification number
an office appointment calendar or book must record not only the name of the patient
and the start time of appointment, but also indicate the_____? - Answer duration of the
appointment
a 12 month period selected for financial purposes is called a_____year. - Answer fiscal
each prescription for a controlled substance requires the physician signature and
a_____registration number - Answer DEA
determining whether a particular medical treatment i.e. surgery, tests will be covered
under a patient's insurance policy contract involves a process known as_____? -
Answer pre-certification
in the reception area of a medical practice, the computer screen must never be_____? -
Answer able to be viewed by patients
the temperature taken in the armpit is the_____? - Answer axillary temperature
what is a break in the bone without penetration on the skin surface over the fracture site
called? - Answer closed fracture
the abbreviation for (three times a day) is_____? - Answer TID
the abbreviation for ( as needed ) is? - Answer PRN