HRM 6635: UNION MANAGEMENT
RELATIONSHIPS INPERSPECTIVE EXAM
QUESTINS AND ANSWERS
CHAPTER 1 Union Management Relationships inPerspective
TRUEFALSE
1. Mediators have binding legal authority to require the parties to settle an interest dispute, but they
often first restrict themselves to offering advice to help each party to clarify their own priorities and
assessment of costs or risks associated with failing to reach a voluntary agreement.
(A) True
(B) False
Answer : (B)
2. "Employees' often represent the least significant participant category in the labor relations
process since their actions are controlled by union leaders and/or management officials.
(A) True
(B) False
Answer : (B)
3. Arbitrators, unlike mediators do not have authority to make final and binding decision concerning
labor disputes.
(A) True
(B) False
Answer : (B)
, HRM 6635: UNION MANAGEMENT
RELATIONSHIPS INPERSPECTIVE EXAM
QUESTINS AND ANSWERS
4. One general category of work rules pertains to employees' and employers' job rights
and obligations, such as no employee strike or employer lockouts.
(A) True
(B) False
Answer : (A)
5. Arbitrators differ from mediators because arbitrators are almost always appointed by the
government to resolve strikes in the private sector.
(A) True
(B) False
Answer : (B)
, HRM 6635: UNION MANAGEMENT
RELATIONSHIPS INPERSPECTIVE EXAM
QUESTINS AND ANSWERS
6. Public opinion can affect one or more phases of the labor relations process, as well as the
content of negotiated work rules.
(A) True
(B) False
Answer : (A)
7. Work rules, while complex in nature, have a common dimension since the all pertain
to compensation for work performed.
(A) True
(B) False
Answer : (B)
8. Public opinion of institutions in general is low in the United States, with more than one-third of
the public expressing confidence in only 5 out of 17 surveyed institutions.
(A) True
(B) False
Answer : (A)
9. Although union leaders are usually elected by the members, members and leaders do
not completely agree on bargaining priorities.
, HRM 6635: UNION MANAGEMENT
RELATIONSHIPS INPERSPECTIVE EXAM
QUESTINS AND ANSWERS
(A) True
(B) False
Answer : (A)
10. Public opinion, while a potentially powerful influence, pertains only to the first phase of the
labor relations process, particularly union organizing drives.
(A) True
(B) False
Answer : (B)
11. Negotiation of the labor agreement occurs during the third phase of the labor relations process.
(A) True
RELATIONSHIPS INPERSPECTIVE EXAM
QUESTINS AND ANSWERS
CHAPTER 1 Union Management Relationships inPerspective
TRUEFALSE
1. Mediators have binding legal authority to require the parties to settle an interest dispute, but they
often first restrict themselves to offering advice to help each party to clarify their own priorities and
assessment of costs or risks associated with failing to reach a voluntary agreement.
(A) True
(B) False
Answer : (B)
2. "Employees' often represent the least significant participant category in the labor relations
process since their actions are controlled by union leaders and/or management officials.
(A) True
(B) False
Answer : (B)
3. Arbitrators, unlike mediators do not have authority to make final and binding decision concerning
labor disputes.
(A) True
(B) False
Answer : (B)
, HRM 6635: UNION MANAGEMENT
RELATIONSHIPS INPERSPECTIVE EXAM
QUESTINS AND ANSWERS
4. One general category of work rules pertains to employees' and employers' job rights
and obligations, such as no employee strike or employer lockouts.
(A) True
(B) False
Answer : (A)
5. Arbitrators differ from mediators because arbitrators are almost always appointed by the
government to resolve strikes in the private sector.
(A) True
(B) False
Answer : (B)
, HRM 6635: UNION MANAGEMENT
RELATIONSHIPS INPERSPECTIVE EXAM
QUESTINS AND ANSWERS
6. Public opinion can affect one or more phases of the labor relations process, as well as the
content of negotiated work rules.
(A) True
(B) False
Answer : (A)
7. Work rules, while complex in nature, have a common dimension since the all pertain
to compensation for work performed.
(A) True
(B) False
Answer : (B)
8. Public opinion of institutions in general is low in the United States, with more than one-third of
the public expressing confidence in only 5 out of 17 surveyed institutions.
(A) True
(B) False
Answer : (A)
9. Although union leaders are usually elected by the members, members and leaders do
not completely agree on bargaining priorities.
, HRM 6635: UNION MANAGEMENT
RELATIONSHIPS INPERSPECTIVE EXAM
QUESTINS AND ANSWERS
(A) True
(B) False
Answer : (A)
10. Public opinion, while a potentially powerful influence, pertains only to the first phase of the
labor relations process, particularly union organizing drives.
(A) True
(B) False
Answer : (B)
11. Negotiation of the labor agreement occurs during the third phase of the labor relations process.
(A) True
