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Summary Operations management

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Summary notes for operations management.

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Operations management
Added value – is the difference between the cost of purchasing the raw materials and the
price for which the finished good is sold for.
Added value = Selling price – cost of purchasing the raw materials
How might added value be increased:
 Increase selling price
 Source cheaper raw materials
 Provide a delivery service to charge delivery service charge
 Provide add-ons
 Improve the efficiency
 Create a brand status
 Have a USP
3 types of job production – ways of producing goods.
 Job production – single items are produced, usually to the buyer’s requirement.
(unique products) e.g., wedding dresses, suits, bridges, roads, ships, etc.
 Batch production – is a method which involves manufacturing a limited number of
identical products.
 Flow production – is continuous production (mass production), involves the
production of products on production lines.
What does the type of production depend on?
 Range/variety of products
 Quantity of products
 Unique/identical products
 Customer requirements
 Product itself
 Cost of capital and labour
 Staff’s skills
 Size of the market

Job production Batch production Flow production

, Advantages  High quality  Low unit cost  Low unit cost
products and higher and very high
 Customisable output output
products  Economies of  Benefit from
made to scale economies of
order  Allows scale
 Workers are flexible  Automated
involved in production assembly
the entire  Don’t need lines save
process specialist time and
 Producer equipment money
meets  Part-finished
individual goods can be
customers’ stored and
needs completed
 Job later
satisfaction
for
employees
Disadvantages  Labour  Time is lost  Need large
intensive resetting the amounts of
 Cost of machine for capital to be
producing new invested to
one unit is production start a flow
higher  Small production
 Requires batches can business.
investment be expensive (expensive to
in skills and start up)
training  Doesn’t
 Longer allow for a
production wide range
time of products
 Requires to be
investment produced.
in capital
specialist
equipment


Productivity – is a measurement of the efficiency with which a business turns production
inputs into outputs.

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