NR 509 MIDTERM EXAM STUDY GUIDE
Chapter 1
Basic and Advanced Interview Techniques
Maximize patient comfort, avoid unnecessary changes in position, increase
diagnostic efficiency, move from head to toe, examine patient from right side
Active Listening, Empathetic Responses, Guided Inquiry, Nonverbal
Communication, Verification, Assurance, Participation, Abstracting, Transition,
Empowering the Patient
Active listening- Paying close attention to what the patient is communicating,
connecting with the patient's emotional state, and using verbal and nonverbal skills
to encourage the patient to expand on her feelings and concerns.
Empathy response - the ability to identify with the patient and feel the patient's
pain in their form, then respond in a supportive way.
Guided Question- Show your continued interest in the patient's feelings and deep
revelations and facilitate complete communication to the interviewer, without
interruption, in the patient's own words.
Non-verbal - This includes eye contact, facial expressions, posture, head position,
and movement or head movement, interpersonal distance, and hand or foot
movement — across, neutral, or open.
Verification- helps to confirm the validity of the patient's emotional
experience. Assurance- is an appropriate way to help the patient feel that
problems are fully understood and resolved. Partnership - building relationships
with patients, expressing their commitment to an ongoing relationship.
Summarization- giving a capsule summary of the patient’s story during the course
of the interview to communicate that you have been listening carefully.
Transitions- inform your patient when you are changing directions during the
interview.
This study source was downloaded by 100000846676471 from CourseHero.com on 08-13-2022 03:46:50 GMT -05:00
https://www.coursehero.com/file/94575425/NR-509-MIDTERM-EXAM-STUDY-GUIDEdocx/
Chapter 1
Basic and Advanced Interview Techniques
Maximize patient comfort, avoid unnecessary changes in position, increase
diagnostic efficiency, move from head to toe, examine patient from right side
Active Listening, Empathetic Responses, Guided Inquiry, Nonverbal
Communication, Verification, Assurance, Participation, Abstracting, Transition,
Empowering the Patient
Active listening- Paying close attention to what the patient is communicating,
connecting with the patient's emotional state, and using verbal and nonverbal skills
to encourage the patient to expand on her feelings and concerns.
Empathy response - the ability to identify with the patient and feel the patient's
pain in their form, then respond in a supportive way.
Guided Question- Show your continued interest in the patient's feelings and deep
revelations and facilitate complete communication to the interviewer, without
interruption, in the patient's own words.
Non-verbal - This includes eye contact, facial expressions, posture, head position,
and movement or head movement, interpersonal distance, and hand or foot
movement — across, neutral, or open.
Verification- helps to confirm the validity of the patient's emotional
experience. Assurance- is an appropriate way to help the patient feel that
problems are fully understood and resolved. Partnership - building relationships
with patients, expressing their commitment to an ongoing relationship.
Summarization- giving a capsule summary of the patient’s story during the course
of the interview to communicate that you have been listening carefully.
Transitions- inform your patient when you are changing directions during the
interview.
This study source was downloaded by 100000846676471 from CourseHero.com on 08-13-2022 03:46:50 GMT -05:00
https://www.coursehero.com/file/94575425/NR-509-MIDTERM-EXAM-STUDY-GUIDEdocx/
