Teleagent
Selection and Enrollment - Answer Members use ratings systems to help them choose a plan or decide
whether to stay with our plans.
Reputation - Answer Wellcare strives to be an industry-leading organization that is attractive & valuable
to our members and to our providers & government partners.
Member Service - Answer Our first priority is to provide our members with excellent care and service.
Additional Courses - Answer There will be additional courses offered that are not required for
certification but are highly recommeded!
Medicare Advantage Plans (MA) - Answer provide an alternative to original Medicare.
2022 Plan Consolidation - Answer We are reducing the number of plans due to CMS limits on the
number of PDPs a plan sponsor is allowed to offer.
Only the following members will be eligible for the SSM Program: - Answer Non-low-income enrollees,
Members using insulin.
What is Wellness (S4802) into Value Script (S4802) - Answer Walmart will no longer be a preferred
Pharmacy: Members who continue to user Walmart will pay the standard cost-share