UHC Events Basics Test 2022 Test With 100%
Correct Answers
What type of event must agent conduct when she wants to be able to collect consumer information
schedule future appointments and accept enrollment applications Correct Answer: marketing/sales
event
Louise wants to hold an event that helps consumers understand Medicare programs and perhaps an
prove their health/Wellness knowledge but she is not interested in completing enrollment applications
at the event she would like to staff a table at the Public Library and how consumers approach her
what type of event is Louise need to conduct Correct Answer: educational event informal
When conducting an event agents had selected a site that is compliant with the Americans with
Disabilities Act ADA which of the following is not an ADA requirement Correct Answer: extra wide
sidewalks that accommodate wheelchairs
Which of the following elements does not need to be entered on the new event request form when
reporting a new event Correct Answer: the event venue manager/contact person
Which of the following statements regarding united healthcare's event cancellation reporting rules is
true Correct Answer: event cancellation must be reported in united healthcare's event reporting
application at least one business day prior to the event except in the case of inclement weather
Which statement is an example of one that must appear on advertisements for educational events?
Correct Answer: For accommodation of persons with special needs call 555-555-1234 tty 711
Which of the following food and beverage options may be provided at an educational event if the
nominal retail value of the items when combined with other giveaways does not exceed $15 per
person select two Correct Answer: coffee juice fresh fruit and pastries
Buffet dinner and coffee
Which of the following individuals is permitted to present a short introductory presentation of
educational content at the beginning of an informal marketing/sales event Correct Answer: a license
agent a non license plan representative a provider
Which of the following marketing materials must not be displayed, distributed, or provided to
consumers attending a marketing/sales event? Correct Answer: Non-health related product
brochures
Agent Rita Garcia must not do which of the following while conducting a marketing/sales event
______ . Correct Answer: State the plan she's presenting is the best plan on the market
Which of the following is not required when conducting a marketing/sales event Correct Answer:
providing refreshments and giveaways
Add an informal marketing/sales event which of the following activities is not permitted Correct
Answer: approaching consumers as they pass by your booth/kiosk/table
, Agent Santana has developed a relationship with doctor Westberry a primary care physician
contracted with several Medicare Advantage plans doctor Westbury is asked to attend a formal
marketing/sales event conducted by agent Santana which of doctor Westberry's actions is non
compliant Correct Answer: offers blood pressure screenings as consumers wait for the event to begin
Marge is conducting a formal marketing/sales event and suspects a gentleman in attendance is
evaluating her conducting the event what action should Marge take Correct Answer: she should
conduct the event as she normally would
Which of the following statements describes compliant activity during a formal marketing/sales event?
Correct Answer: the agent explained that each consumer's needs are different therefore they should
each enroll in a plan that best meets their needs
Which of the following statements is true about conducting a formal marketing/sales event in a
conference room inside a united healthcare Medicare store Correct Answer: all rules relating to
formal marketing/sales events apply including event reporting and providing a complete plan
presentation
Which of the following must the agent review with the consumer during a Medicare Advantage or
prescription drug plan presentation Correct Answer: the availability of interpreter services an where to
find information in the enrollment guide for accessing the no cost service
What type of event is an agent conducting when he presents plan information that includes benefits
and cost sharing and audience presenter format Correct Answer: formal marketing/sales event
Which of the following does not describe a personal/individual marketing appointment Correct
Answer: it needs to be reported to united healthcare prior to advertising and not less than 7 calendar
days prior to the date of the event
According to united healthcare policy when must in marketing/sales event be reported to united
healthcare Correct Answer: prior advertising and not less than 7 calendar days prior to the event
T Correct Answer: s
Marcus is planning an educational event and has decided to place an advertisement in the local
paper what must the advertisement include Correct Answer: a statement that makes it clear that the
event is for educational purposes only
Which of the following giveaways is not permitted at an educational event (assume nominal retail
value is met)? Correct Answer: Gift card to local movie theater
Which of the following food options may be provided at a marketing/sales even if the nominal retail
value of the items when combined with other giveaways does not exceed $15 per person Correct
Answer: coffee and pastries
Paul is setting up a marketing/sales event at a Community Center where he is going to discuss united
healthcare Medicare Advantage plans he has placed a united healthcare logo pen $3 value clarity
consumer workbook an enrollment guide at each seat what if anything is Paul done wrong Correct
Correct Answers
What type of event must agent conduct when she wants to be able to collect consumer information
schedule future appointments and accept enrollment applications Correct Answer: marketing/sales
event
Louise wants to hold an event that helps consumers understand Medicare programs and perhaps an
prove their health/Wellness knowledge but she is not interested in completing enrollment applications
at the event she would like to staff a table at the Public Library and how consumers approach her
what type of event is Louise need to conduct Correct Answer: educational event informal
When conducting an event agents had selected a site that is compliant with the Americans with
Disabilities Act ADA which of the following is not an ADA requirement Correct Answer: extra wide
sidewalks that accommodate wheelchairs
Which of the following elements does not need to be entered on the new event request form when
reporting a new event Correct Answer: the event venue manager/contact person
Which of the following statements regarding united healthcare's event cancellation reporting rules is
true Correct Answer: event cancellation must be reported in united healthcare's event reporting
application at least one business day prior to the event except in the case of inclement weather
Which statement is an example of one that must appear on advertisements for educational events?
Correct Answer: For accommodation of persons with special needs call 555-555-1234 tty 711
Which of the following food and beverage options may be provided at an educational event if the
nominal retail value of the items when combined with other giveaways does not exceed $15 per
person select two Correct Answer: coffee juice fresh fruit and pastries
Buffet dinner and coffee
Which of the following individuals is permitted to present a short introductory presentation of
educational content at the beginning of an informal marketing/sales event Correct Answer: a license
agent a non license plan representative a provider
Which of the following marketing materials must not be displayed, distributed, or provided to
consumers attending a marketing/sales event? Correct Answer: Non-health related product
brochures
Agent Rita Garcia must not do which of the following while conducting a marketing/sales event
______ . Correct Answer: State the plan she's presenting is the best plan on the market
Which of the following is not required when conducting a marketing/sales event Correct Answer:
providing refreshments and giveaways
Add an informal marketing/sales event which of the following activities is not permitted Correct
Answer: approaching consumers as they pass by your booth/kiosk/table
, Agent Santana has developed a relationship with doctor Westberry a primary care physician
contracted with several Medicare Advantage plans doctor Westbury is asked to attend a formal
marketing/sales event conducted by agent Santana which of doctor Westberry's actions is non
compliant Correct Answer: offers blood pressure screenings as consumers wait for the event to begin
Marge is conducting a formal marketing/sales event and suspects a gentleman in attendance is
evaluating her conducting the event what action should Marge take Correct Answer: she should
conduct the event as she normally would
Which of the following statements describes compliant activity during a formal marketing/sales event?
Correct Answer: the agent explained that each consumer's needs are different therefore they should
each enroll in a plan that best meets their needs
Which of the following statements is true about conducting a formal marketing/sales event in a
conference room inside a united healthcare Medicare store Correct Answer: all rules relating to
formal marketing/sales events apply including event reporting and providing a complete plan
presentation
Which of the following must the agent review with the consumer during a Medicare Advantage or
prescription drug plan presentation Correct Answer: the availability of interpreter services an where to
find information in the enrollment guide for accessing the no cost service
What type of event is an agent conducting when he presents plan information that includes benefits
and cost sharing and audience presenter format Correct Answer: formal marketing/sales event
Which of the following does not describe a personal/individual marketing appointment Correct
Answer: it needs to be reported to united healthcare prior to advertising and not less than 7 calendar
days prior to the date of the event
According to united healthcare policy when must in marketing/sales event be reported to united
healthcare Correct Answer: prior advertising and not less than 7 calendar days prior to the event
T Correct Answer: s
Marcus is planning an educational event and has decided to place an advertisement in the local
paper what must the advertisement include Correct Answer: a statement that makes it clear that the
event is for educational purposes only
Which of the following giveaways is not permitted at an educational event (assume nominal retail
value is met)? Correct Answer: Gift card to local movie theater
Which of the following food options may be provided at a marketing/sales even if the nominal retail
value of the items when combined with other giveaways does not exceed $15 per person Correct
Answer: coffee and pastries
Paul is setting up a marketing/sales event at a Community Center where he is going to discuss united
healthcare Medicare Advantage plans he has placed a united healthcare logo pen $3 value clarity
consumer workbook an enrollment guide at each seat what if anything is Paul done wrong Correct
