WGU Student Portal | Coaching Report 9/17/20, 9:32 AM
WGU C464 INTRODUCTION TO
COMMUNICATION FINAL EXAM(100%
CORRECT QUESTIONS AND ACTUAL
ANSWERS)(VERIFIED A+)
https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/1404065/assessmentCode/PHRC/testDate/1600357624 Page 1 of 34
,WGU Student Portal | Coaching Report 9/17/20, 9:32 AM
PRE-ASSESSMENT, INTRODUCTION TO COMMUNICATION
(HRC1) PHRC
Attempt #1
Status: Passed
1.
Lee and Jordan are co-workers who joke around at work. Lee has invited Jordan for dinner with Lee’s
family at their home. Jordan says something funny, but slightly inappropriate, and is intently observing
the reaction of everyone in Lee’s family in order to determine what kind of humor is acceptable in Lee’s
home.
Which of the 4 primary challenges to communication does Jordan’s behaviors address?
YOUR CORRECT
ANSWER ANSWER
Effective communication requires significant intellectual and psychological
resources
Not everyone we encounter will appreciate the value of communication
We over-rely on digitally mediated communication
Intercultural understanding can be difficult
2.
Peyton works part time at a local software company and attends classes full time at a university. In
order to stay connected, Peyton communicates with colleagues, classmates, family, and friends using
multiple social media websites, email, and texts every day. Peyton often feels overwhelmed by the
volume of communication she encounters.
Which of the 4 primary challenges to communication does this scenario demonstrate?
YOUR CORRECT
ANSWER ANSWER
Effective communication requires significant intellectual and psychological
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,WGU Student Portal | Coaching Report 9/17/20, 9:32 AM
resources
Not everyone appreciates the value of communication
We over-rely on digitally mediated communication
Intercultural understanding can be difficult
3.
Juanita is an instructor for a communication class at a state university. At the beginning of the first
class, she goes over her expectations and explains that she expects everyone to be on time and
participate and that part of their final grade is based on participation. She notices a look of concern on a
couple of students’ faces, and she wonders if they just don’t like the idea of being on time, participating,
or something else. The two students, who have come from a different school environment that never
encouraged in-class participation are worried that their grades will suffer due to their shyness.
Which of the 4 primary challenges to communication does this scenario demonstrate?
YOUR CORRECT
ANSWER ANSWER
Effective communication requires significant intellectual and psychological
resources
Not everyone appreciates the value of communication
We over-rely on digitally mediated communication
Intercultural understanding can be difficult
4.
Blake, who has just graduated from college, is looking for a job. Blake emails the same cover letter and
résumé to about 20 different companies but does not receive any replies. Blake concludes that this is
because those companies do not recognize good talent.
Which concept below explains Blake’s conclusion?
YOUR CORRECT
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, WGU Student Portal | Coaching Report 9/17/20, 9:32 AM
ANSWER ANSWER
Fundamental attribution error
Self-serving bias
Intercultural Understanding
Stereotyping
5.
Which example represents a complete and successful communication in the linear model?
YOUR CORRECT
ANSWER ANSWER
You choose to wear a T-shirt that is easily recognizable as representing your
favorite musician.
You recognize the team logo on a garment worn by someone you encounter in
public.
You purchase a team jersey online that displays the number for your favorite
athlete.
You see someone wearing a T-shirt with an icon that you do not understand.
6.
What is an example of the transactional model of communication?
YOUR CORRECT
ANSWER ANSWER
You laugh to yourself when you see someone wearing a T-shirt with a funny
cartoon.
You saw someone smile at you to indicate they like the team jersey that you
are wearing.
https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/1404065/assessmentCode/PHRC/testDate/1600357624 Page 4 of 34
WGU C464 INTRODUCTION TO
COMMUNICATION FINAL EXAM(100%
CORRECT QUESTIONS AND ACTUAL
ANSWERS)(VERIFIED A+)
https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/1404065/assessmentCode/PHRC/testDate/1600357624 Page 1 of 34
,WGU Student Portal | Coaching Report 9/17/20, 9:32 AM
PRE-ASSESSMENT, INTRODUCTION TO COMMUNICATION
(HRC1) PHRC
Attempt #1
Status: Passed
1.
Lee and Jordan are co-workers who joke around at work. Lee has invited Jordan for dinner with Lee’s
family at their home. Jordan says something funny, but slightly inappropriate, and is intently observing
the reaction of everyone in Lee’s family in order to determine what kind of humor is acceptable in Lee’s
home.
Which of the 4 primary challenges to communication does Jordan’s behaviors address?
YOUR CORRECT
ANSWER ANSWER
Effective communication requires significant intellectual and psychological
resources
Not everyone we encounter will appreciate the value of communication
We over-rely on digitally mediated communication
Intercultural understanding can be difficult
2.
Peyton works part time at a local software company and attends classes full time at a university. In
order to stay connected, Peyton communicates with colleagues, classmates, family, and friends using
multiple social media websites, email, and texts every day. Peyton often feels overwhelmed by the
volume of communication she encounters.
Which of the 4 primary challenges to communication does this scenario demonstrate?
YOUR CORRECT
ANSWER ANSWER
Effective communication requires significant intellectual and psychological
https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/1404065/assessmentCode/PHRC/testDate/1600357624 Page 2 of 34
,WGU Student Portal | Coaching Report 9/17/20, 9:32 AM
resources
Not everyone appreciates the value of communication
We over-rely on digitally mediated communication
Intercultural understanding can be difficult
3.
Juanita is an instructor for a communication class at a state university. At the beginning of the first
class, she goes over her expectations and explains that she expects everyone to be on time and
participate and that part of their final grade is based on participation. She notices a look of concern on a
couple of students’ faces, and she wonders if they just don’t like the idea of being on time, participating,
or something else. The two students, who have come from a different school environment that never
encouraged in-class participation are worried that their grades will suffer due to their shyness.
Which of the 4 primary challenges to communication does this scenario demonstrate?
YOUR CORRECT
ANSWER ANSWER
Effective communication requires significant intellectual and psychological
resources
Not everyone appreciates the value of communication
We over-rely on digitally mediated communication
Intercultural understanding can be difficult
4.
Blake, who has just graduated from college, is looking for a job. Blake emails the same cover letter and
résumé to about 20 different companies but does not receive any replies. Blake concludes that this is
because those companies do not recognize good talent.
Which concept below explains Blake’s conclusion?
YOUR CORRECT
https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/1404065/assessmentCode/PHRC/testDate/1600357624 Page 3 of 34
, WGU Student Portal | Coaching Report 9/17/20, 9:32 AM
ANSWER ANSWER
Fundamental attribution error
Self-serving bias
Intercultural Understanding
Stereotyping
5.
Which example represents a complete and successful communication in the linear model?
YOUR CORRECT
ANSWER ANSWER
You choose to wear a T-shirt that is easily recognizable as representing your
favorite musician.
You recognize the team logo on a garment worn by someone you encounter in
public.
You purchase a team jersey online that displays the number for your favorite
athlete.
You see someone wearing a T-shirt with an icon that you do not understand.
6.
What is an example of the transactional model of communication?
YOUR CORRECT
ANSWER ANSWER
You laugh to yourself when you see someone wearing a T-shirt with a funny
cartoon.
You saw someone smile at you to indicate they like the team jersey that you
are wearing.
https://my.wgu.edu/coaching-report/preassessment-report/v1/studentPidm/1404065/assessmentCode/PHRC/testDate/1600357624 Page 4 of 34
