BUSI 300 QUIZ 1, Liberty University
1. Joe maintains a blog where he shares his experience of teaching
martial arts. In his next blog, he plans to include the steps to be
taken to improve the balance of postures. In this scenario, which
of the following should he use to write about the steps?
ANSWER: enumerated list
2. _____ is the feeling we have when we act and think as if we're
involved in an unmediated, face-to-face conversation.
ANSWER: it is not social loafing!
3. Raj, a senior engineer at a manufacturing firm, leads a designing
team from the home country, while the team works from the
host country. Currently, the team is working on a project and is
on the verge of finalizing a design. At this point, the client
communicates a change in the design, and Raj has to pass this
information to his team immediately. In this scenario, which of
the following will be the ideal medium of communication?
ANSWER: video conference
4. Jakeel, a salesperson at Sensations Inc., attended a regional sales
meeting where he was more of a listener than a participant.
During the meeting, he tried to jot down as many of the
, discussion details as possible in his notebook. Later, when his
colleagues were talking about what was discussed in the
meeting, Jakeel could not share his viewpoints. This scenario
illustrates that Jakeel most likely has a bad listening habit of
_____.
ANSWER: over-listening
5. In a discussion of communication, the word _____ means the
act of dividing a topic into parts and arranging them in an
appropriate sequence.
ANSWER: organize
6. Written defamatory remarks are referred to as _____.
ANSWER: it is not slander
7. Market culture is controlled and has an internal focus.
ANSWER: false
8. Which of the following is true of business writing?
ANSWER: It requires providing sufficient "entry points" into a
message to enable skimming.
,9. Nonverbal messages universally convey the same meaning to
different people.
ANSWER: false
10. In a group, which of the following activities is undertaken by a
group member playing the role of a reporter?
ANSWER: preparing materials for submission
11. _____ refers to the degree to which a cultural group minimizes
gender role differences and promotes gender equality.
ANSWER: gender egalitarianism
12. Ideas are more interesting and appealing if they are expressed
from the sender's viewpoint.
ANSWER: false
13. Which of the following is a difference between the formal
communication network and the informal communication
network?
ANSWER: NOT** The formal communication network is
dictated by the cultural environment of an organization, whereas
the informal communication network is dictated by the technical
environment of an organization.
14. According to Abraham Maslow's concept of a hierarchy of
needs, identity theft, health and fitness, and environmentally
friendly commercials appeal to security and safety needs.
ANSWER: true
15. Which of the following is considered an expensive channel of
communication for business users?
ANSWER: face to face meeting
16. While communicating, sentences in subjunctive mood:
ANSWER: include a reason that makes a negative idea seem
less objectionable and thus improves tone
17. Perception is the part of the communication process that
involves how we look at others and the world around us.
ANSWER: True
18. Which of the following is an advantage of a virtual team?
ANSWER: NOT**** it has unlimited access to communication
media at all times.
19. Getting a pat on the back from a supervisor is a negative stroke.
ANSWER: False
, 20. Nonverbal messages can be dismissed since they do not
contribute to verbal messages.
ANSWER: false
21. To produce a finished product that is free of errors, one must use
the spell checker to locate simple keying errors and repeated
words in the document.
ANSWER: True
22. A supervisor at a manufacturing plant is told to dump the
chemicals used in the refining process into a local river rather
than disposing them properly according to safety regulations.
The chief executive officer of the company insists that the
chemicals are not harmful to the environment. The supervisor
knows that dumping is illegal, but he will lose his job if he
reports the issue to authorities at the Environmental Protection
Agency. In the context of causes of unethical corporate
behavior, this scenario illustrates the supervisor's:
ANSWER: unwillingness to take a stand for what is right
23. _____ is a group of Internet-based applications that build on the
ideological and technological foundations of Web 2.0, and that
allow the creation and exchange of user-generated content.
ANSWER: social media
24. In the context of styles of listening, when listening for
information, using an outlining process helps you capture main
ideas and supporting sub-points in a logical way.
ANSWER: true
25. In a document, enumerated or bulleted lists:
ANSWER: can be used to add visual impact to items in a series
26. Business communicators normally use active voice more
heavily than passive voice because active voice:
ANSWER: conveys ideas more vividly
27. Which of the following is true of stereotypes?
ANSWER: NOT*** they facilitate a person based on his or her
performance
28. If a speaker feels that his or her audience might be antagonized
by the main idea in a message, he or she should lead up to the
main idea by making the message deductive.
ANSWER: false
1. Joe maintains a blog where he shares his experience of teaching
martial arts. In his next blog, he plans to include the steps to be
taken to improve the balance of postures. In this scenario, which
of the following should he use to write about the steps?
ANSWER: enumerated list
2. _____ is the feeling we have when we act and think as if we're
involved in an unmediated, face-to-face conversation.
ANSWER: it is not social loafing!
3. Raj, a senior engineer at a manufacturing firm, leads a designing
team from the home country, while the team works from the
host country. Currently, the team is working on a project and is
on the verge of finalizing a design. At this point, the client
communicates a change in the design, and Raj has to pass this
information to his team immediately. In this scenario, which of
the following will be the ideal medium of communication?
ANSWER: video conference
4. Jakeel, a salesperson at Sensations Inc., attended a regional sales
meeting where he was more of a listener than a participant.
During the meeting, he tried to jot down as many of the
, discussion details as possible in his notebook. Later, when his
colleagues were talking about what was discussed in the
meeting, Jakeel could not share his viewpoints. This scenario
illustrates that Jakeel most likely has a bad listening habit of
_____.
ANSWER: over-listening
5. In a discussion of communication, the word _____ means the
act of dividing a topic into parts and arranging them in an
appropriate sequence.
ANSWER: organize
6. Written defamatory remarks are referred to as _____.
ANSWER: it is not slander
7. Market culture is controlled and has an internal focus.
ANSWER: false
8. Which of the following is true of business writing?
ANSWER: It requires providing sufficient "entry points" into a
message to enable skimming.
,9. Nonverbal messages universally convey the same meaning to
different people.
ANSWER: false
10. In a group, which of the following activities is undertaken by a
group member playing the role of a reporter?
ANSWER: preparing materials for submission
11. _____ refers to the degree to which a cultural group minimizes
gender role differences and promotes gender equality.
ANSWER: gender egalitarianism
12. Ideas are more interesting and appealing if they are expressed
from the sender's viewpoint.
ANSWER: false
13. Which of the following is a difference between the formal
communication network and the informal communication
network?
ANSWER: NOT** The formal communication network is
dictated by the cultural environment of an organization, whereas
the informal communication network is dictated by the technical
environment of an organization.
14. According to Abraham Maslow's concept of a hierarchy of
needs, identity theft, health and fitness, and environmentally
friendly commercials appeal to security and safety needs.
ANSWER: true
15. Which of the following is considered an expensive channel of
communication for business users?
ANSWER: face to face meeting
16. While communicating, sentences in subjunctive mood:
ANSWER: include a reason that makes a negative idea seem
less objectionable and thus improves tone
17. Perception is the part of the communication process that
involves how we look at others and the world around us.
ANSWER: True
18. Which of the following is an advantage of a virtual team?
ANSWER: NOT**** it has unlimited access to communication
media at all times.
19. Getting a pat on the back from a supervisor is a negative stroke.
ANSWER: False
, 20. Nonverbal messages can be dismissed since they do not
contribute to verbal messages.
ANSWER: false
21. To produce a finished product that is free of errors, one must use
the spell checker to locate simple keying errors and repeated
words in the document.
ANSWER: True
22. A supervisor at a manufacturing plant is told to dump the
chemicals used in the refining process into a local river rather
than disposing them properly according to safety regulations.
The chief executive officer of the company insists that the
chemicals are not harmful to the environment. The supervisor
knows that dumping is illegal, but he will lose his job if he
reports the issue to authorities at the Environmental Protection
Agency. In the context of causes of unethical corporate
behavior, this scenario illustrates the supervisor's:
ANSWER: unwillingness to take a stand for what is right
23. _____ is a group of Internet-based applications that build on the
ideological and technological foundations of Web 2.0, and that
allow the creation and exchange of user-generated content.
ANSWER: social media
24. In the context of styles of listening, when listening for
information, using an outlining process helps you capture main
ideas and supporting sub-points in a logical way.
ANSWER: true
25. In a document, enumerated or bulleted lists:
ANSWER: can be used to add visual impact to items in a series
26. Business communicators normally use active voice more
heavily than passive voice because active voice:
ANSWER: conveys ideas more vividly
27. Which of the following is true of stereotypes?
ANSWER: NOT*** they facilitate a person based on his or her
performance
28. If a speaker feels that his or her audience might be antagonized
by the main idea in a message, he or she should lead up to the
main idea by making the message deductive.
ANSWER: false
