QUIZ 1 BUSI 300, Liberty University
1.In ideal situations, the goal of communication is to:
reach mutual understanding.
give constructive criticism.
commend others.
provide valuable feedback.
2. A person is unable to communicate a message to his or her audience due to a noisy
environment. The noisy environment is an example of _____.
interference
synergy
chronemics
3. Which of the following sentences is true of grapevine communication?
It has a single, consistent source.
It passes a message through a linear channel.
It has a reputation for being speedy but inaccurate.
It carries formal messages within an organization.
4. Which of the following is a difference between the formal communication network and
informal communication network?
The formal communication network can be depicted graphically by the organization
chart, whereas the informal communication network cannot be depicted accurately by
any graphic means.
The formal communication network has a reputation for being speedy but inaccurate,
whereas the informal communication network is always accurate.
The formal communication network is dictated by the cultural environment of an
organization, whereas the informal communication network is dictated by the technical
environment of an organization.
The formal communication network has no single, consistent source, whereas the
informal communication network has a single, consistent source.
5. In the context of directions of communication flow, _____ is a type of communication
that is generally a response to requests from supervisors
lateral communication
horizontal communication
downward communication
, upward communication
6. In the context of levels of communication, internal messages:
include communication to the public.
are intended for recipients within an organization.
are communicated through media advertisements.
include website communication and annual reports
7. Which of the following statements is true of Abraham Maslow's concept of a hierarchy
of needs?
Effective communicators are able to identify and appeal to need levels in various
individuals.
The importance of a need level increases after its needs are satisfied.
In our society, most people satisfy their upper-level needs before satisfying their lower-
level needs.
Social needs include the need to achieve one's fullest potential through artistic
channels.
8. Area I of the Johari Window is called the _____.
secret area
unknown area
blind area
open area
9. Which of the following is a difference between Area III and Area IV of the Johari
Window?
Area III designates those things others know about us but that we do not know about
ourselves, whereas Area IV represents what we know about ourselves and what others
know about us.
Area III represents what we know about ourselves and what others know about us,
whereas Area IV designates those things others know about us but that we do not know
about ourselves.
Area III represents things we know about ourselves but that others do not know about
us, whereas Area IV includes things we do not know about ourselves and others do not
know about us.
Area III includes things we do not know about ourselves and others do not know about
us, whereas Area IV represents things we know about ourselves but that others do not
know about us.
10. Which of the following is an accurate statement about casual listening?
It provides relaxing breaks from more serious tasks.
It involves the search for data or material.
It requires much emotional and physical effort.
1.In ideal situations, the goal of communication is to:
reach mutual understanding.
give constructive criticism.
commend others.
provide valuable feedback.
2. A person is unable to communicate a message to his or her audience due to a noisy
environment. The noisy environment is an example of _____.
interference
synergy
chronemics
3. Which of the following sentences is true of grapevine communication?
It has a single, consistent source.
It passes a message through a linear channel.
It has a reputation for being speedy but inaccurate.
It carries formal messages within an organization.
4. Which of the following is a difference between the formal communication network and
informal communication network?
The formal communication network can be depicted graphically by the organization
chart, whereas the informal communication network cannot be depicted accurately by
any graphic means.
The formal communication network has a reputation for being speedy but inaccurate,
whereas the informal communication network is always accurate.
The formal communication network is dictated by the cultural environment of an
organization, whereas the informal communication network is dictated by the technical
environment of an organization.
The formal communication network has no single, consistent source, whereas the
informal communication network has a single, consistent source.
5. In the context of directions of communication flow, _____ is a type of communication
that is generally a response to requests from supervisors
lateral communication
horizontal communication
downward communication
, upward communication
6. In the context of levels of communication, internal messages:
include communication to the public.
are intended for recipients within an organization.
are communicated through media advertisements.
include website communication and annual reports
7. Which of the following statements is true of Abraham Maslow's concept of a hierarchy
of needs?
Effective communicators are able to identify and appeal to need levels in various
individuals.
The importance of a need level increases after its needs are satisfied.
In our society, most people satisfy their upper-level needs before satisfying their lower-
level needs.
Social needs include the need to achieve one's fullest potential through artistic
channels.
8. Area I of the Johari Window is called the _____.
secret area
unknown area
blind area
open area
9. Which of the following is a difference between Area III and Area IV of the Johari
Window?
Area III designates those things others know about us but that we do not know about
ourselves, whereas Area IV represents what we know about ourselves and what others
know about us.
Area III represents what we know about ourselves and what others know about us,
whereas Area IV designates those things others know about us but that we do not know
about ourselves.
Area III represents things we know about ourselves but that others do not know about
us, whereas Area IV includes things we do not know about ourselves and others do not
know about us.
Area III includes things we do not know about ourselves and others do not know about
us, whereas Area IV represents things we know about ourselves but that others do not
know about us.
10. Which of the following is an accurate statement about casual listening?
It provides relaxing breaks from more serious tasks.
It involves the search for data or material.
It requires much emotional and physical effort.
