BUSI 300 Test 1, Liberty University
• Question 1
2 out of 2 points
Patrick prepares a presentation of a research paper that begins with
the major idea. He then realizes that the topic could be antagonizing
and may not please his audience. In this scenario, which of the
following should Patrick use?
Selected Answer: a.
The inductive approach
Answer Feedback: Correct. In this scenario, Patrick should use the
inductive approach. If an audience might be antagonized by the main
idea in a deductive message, lead up to the main idea by making the
message inductive. If a sender wants to encourage audience
involvement, use the inductive approach. See 3-5: Step 5: Organize
the Message
Response Feedback: Correct. In this scenario, Patrick should use the
inductive approach. If an audience might be antagonized by the main
idea in a deductive message, lead up to the main idea by making the
message inductive. If a sender wants to encourage audience
involvement, use the inductive approach. See 3-5: Step 5: Organize
the Message
• Question 2
2 out of 2 points
Which of the following does communicating ethically involve?
Selected Answer: b.
Expressing ideas clearly and understandably
Answer Feedback: Correct. Communicating ethically involves
expressing ideas clearly and understandably. If a message has been
,seen as honest, the receiver can understand it. Ethical communicators
select words that convey the exact meaning intended and that are
within the reader's vocabulary. See 3-4: Step 4: Adapt the Message to
the Audience's Needs and Concerns
Response Feedback: Correct. Communicating ethically involves
expressing ideas clearly and understandably. If a message has been
seen as honest, the receiver can understand it. Ethical communicators
select words that convey the exact meaning intended and that are
within the reader's vocabulary. See 3-4: Step 4: Adapt the Message to
the Audience's Needs and Concerns
• Question 3
2 out of 2 points
In the _____ stage of team development, team members are involved
in developing strategies and activities that promote goal achievement.
Selected Answer: b.
norming
Answer Feedback: Correct. Norming is the third stage of team
development in which team members are involved in developing
strategies and activities that promote goal achievement. The four
stages of team development are forming, storming, norming, and
performing. See 2-4: Group Communication
Response Feedback: Correct. Norming is the third stage of team
development in which team members are involved in developing
strategies and activities that promote goal achievement. The four
stages of team development are forming, storming, norming, and
performing. See 2-4: Group Communication
• Question 4
2 out of 2 points
Brandon, a manager at Fairpro Technologies Corp., is required to
provide individual performance feedback to his subordinates. In this
scenario, the communication between Brandon and his subordinates is
at a(n) _____ level.
, Selected Answer: b.
interpersonal
Answer Feedback: Correct. In this scenario, the communication
between Brandon and his subordinates is at an interpersonal level.
Interpersonal communication involves communication between two
people and the task goal to accomplish work confronting them. See 1-
3: Communicating within Organizations
Response Feedback: Correct. In this scenario, the communication
between Brandon and his subordinates is at an interpersonal level.
Interpersonal communication involves communication between two
people and the task goal to accomplish work confronting them. See 1-
3: Communicating within Organizations
• Question 5
2 out of 2 points
Business writers prefer simple, informal words that are readily
understood and less distracting than more difficult, formal words.
Selected Answer: True
Response Feedback: Business writers prefer simple, informal words
that are readily understood and less distracting than more difficult,
formal words. If a receiver Question s the sender's motive for using
formal words, the impact of the message may be diminished. See 4-3:
Improve Readability
• Question 6
2 out of 2 points
Which of the following is a difference between verbal communication
and a metacommunication?
Selected Answer: a.
Verbal communication is expressed in words, whereas a
metacommunication accompanies a message that is expressed in
words.
• Question 1
2 out of 2 points
Patrick prepares a presentation of a research paper that begins with
the major idea. He then realizes that the topic could be antagonizing
and may not please his audience. In this scenario, which of the
following should Patrick use?
Selected Answer: a.
The inductive approach
Answer Feedback: Correct. In this scenario, Patrick should use the
inductive approach. If an audience might be antagonized by the main
idea in a deductive message, lead up to the main idea by making the
message inductive. If a sender wants to encourage audience
involvement, use the inductive approach. See 3-5: Step 5: Organize
the Message
Response Feedback: Correct. In this scenario, Patrick should use the
inductive approach. If an audience might be antagonized by the main
idea in a deductive message, lead up to the main idea by making the
message inductive. If a sender wants to encourage audience
involvement, use the inductive approach. See 3-5: Step 5: Organize
the Message
• Question 2
2 out of 2 points
Which of the following does communicating ethically involve?
Selected Answer: b.
Expressing ideas clearly and understandably
Answer Feedback: Correct. Communicating ethically involves
expressing ideas clearly and understandably. If a message has been
,seen as honest, the receiver can understand it. Ethical communicators
select words that convey the exact meaning intended and that are
within the reader's vocabulary. See 3-4: Step 4: Adapt the Message to
the Audience's Needs and Concerns
Response Feedback: Correct. Communicating ethically involves
expressing ideas clearly and understandably. If a message has been
seen as honest, the receiver can understand it. Ethical communicators
select words that convey the exact meaning intended and that are
within the reader's vocabulary. See 3-4: Step 4: Adapt the Message to
the Audience's Needs and Concerns
• Question 3
2 out of 2 points
In the _____ stage of team development, team members are involved
in developing strategies and activities that promote goal achievement.
Selected Answer: b.
norming
Answer Feedback: Correct. Norming is the third stage of team
development in which team members are involved in developing
strategies and activities that promote goal achievement. The four
stages of team development are forming, storming, norming, and
performing. See 2-4: Group Communication
Response Feedback: Correct. Norming is the third stage of team
development in which team members are involved in developing
strategies and activities that promote goal achievement. The four
stages of team development are forming, storming, norming, and
performing. See 2-4: Group Communication
• Question 4
2 out of 2 points
Brandon, a manager at Fairpro Technologies Corp., is required to
provide individual performance feedback to his subordinates. In this
scenario, the communication between Brandon and his subordinates is
at a(n) _____ level.
, Selected Answer: b.
interpersonal
Answer Feedback: Correct. In this scenario, the communication
between Brandon and his subordinates is at an interpersonal level.
Interpersonal communication involves communication between two
people and the task goal to accomplish work confronting them. See 1-
3: Communicating within Organizations
Response Feedback: Correct. In this scenario, the communication
between Brandon and his subordinates is at an interpersonal level.
Interpersonal communication involves communication between two
people and the task goal to accomplish work confronting them. See 1-
3: Communicating within Organizations
• Question 5
2 out of 2 points
Business writers prefer simple, informal words that are readily
understood and less distracting than more difficult, formal words.
Selected Answer: True
Response Feedback: Business writers prefer simple, informal words
that are readily understood and less distracting than more difficult,
formal words. If a receiver Question s the sender's motive for using
formal words, the impact of the message may be diminished. See 4-3:
Improve Readability
• Question 6
2 out of 2 points
Which of the following is a difference between verbal communication
and a metacommunication?
Selected Answer: a.
Verbal communication is expressed in words, whereas a
metacommunication accompanies a message that is expressed in
words.
