BUSI 300 Test 1, Liberty University
• Question 1
2 out of 2 points
Which of the following statements is true of electronic meetings?
Selected Answer: d.
They minimize the environmental impact caused by travel.
Answer Feedback: Correct. Electronic meetings allow companies
to reduce travel budgets, save professional time, and minimize the
environmental impact caused by travel. They also speed up meeting
follow-up activities because decisions and action items can be
recorded electronically. See 2-5: Meeting Management
Response Feedback: Correct. Electronic meetings allow companies
to reduce travel budgets, save professional time, and minimize the
environmental impact caused by travel. They also speed up meeting
follow-up activities because decisions and action items can be
recorded electronically. See 2-5: Meeting Management
• Question 2
2 out of 2 points
Sandra is a manager at Starlight Inc. She wants to upgrade the quality
of Starlight's products. She calls for a meeting with the technical
experts of the company and asks for suggestions on how to achieve
this goal. She gathers information by listening to each of the experts.
In this scenario, Sandra is engaged in _____.
Selected Answer: c.
intensive listening
Answer Feedback: Correct. In this scenario, Sandra is engaged in
intensive listening. Intensive listening is listening to obtain
,information, solve problems, or persuade or dissuade. It involves
greater use of your analytical ability to proceed through problem-
solving steps. See 2-3: Listening As a Communication Skill
Response Feedback: Correct. In this scenario, Sandra is engaged in
intensive listening. Intensive listening is listening to obtain
information, solve problems, or persuade or dissuade. It involves
greater use of your analytical ability to proceed through problem-
solving steps. See 2-3: Listening As a Communication Skill
• Question 3
2 out of 2 points
A difference between active voice and passive voice is that active
voice:
Selected Answer: b.
places greater emphasis on the subject's concerns.
Answer Feedback: Correct. In sentences in which the subject is the
doer of action, the verbs are called active. A difference between active
voice and passive voice is that active voice places greater emphasis on
the subject's concerns. See 4-1: Effective Sentences and Coherent
Paragraphs
Response Feedback: Correct. In sentences in which the subject is the
doer of action, the verbs are called active. A difference between active
voice and passive voice is that active voice places greater emphasis on
the subject's concerns. See 4-1: Effective Sentences and Coherent
Paragraphs
• Question 4
2 out of 2 points
General words keep negative ideas from receiving more emphasis
than they deserve.
Selected Answer: True
Response Feedback: General words keep negative ideas from
receiving more emphasis than they deserve. In addition, senders who
, do not have specific information or for some reason do not want to
divulge it use general words. See 4-3: Improve Readability
• Question 5
2 out of 2 points
Stazia Inc. is a software company that intends to collaborate with
Softron Inc., another multinational company. Steve, the chief
executive officer of Stazia, decides to discuss the company's
objectives with Jared, the chief executive officer of Softron. Steve
seeks to obtain information about the services Softron offers and the
quality process it follows. Steve intends to gather maximum
information from this discussion including nonverbal cues. In this
scenario, which of the following channels of communication should
Steve use?
Selected Answer: d.
A face-to-face meeting
Answer Feedback: Correct. In this scenario, Steve should hold a
face-to-face meeting. Generally, the richest channels of
communication provide nonverbal information in addition to that
provided in written or oral form. For this reason, the richest channel
of communication is face-to-face, or interpersonal. See 3-2: Step 2:
Determine the Purpose, and Select an Appropriate Channel and
Medium
Response Feedback: Correct. In this scenario, Steve should hold a
face-to-face meeting. Generally, the richest channels of
communication provide nonverbal information in addition to that
provided in written or oral form. For this reason, the richest channel
of communication is face-to-face, or interpersonal. See 3-2: Step 2:
Determine the Purpose, and Select an Appropriate Channel and
Medium
• Question 6
2 out of 2 points
• Question 1
2 out of 2 points
Which of the following statements is true of electronic meetings?
Selected Answer: d.
They minimize the environmental impact caused by travel.
Answer Feedback: Correct. Electronic meetings allow companies
to reduce travel budgets, save professional time, and minimize the
environmental impact caused by travel. They also speed up meeting
follow-up activities because decisions and action items can be
recorded electronically. See 2-5: Meeting Management
Response Feedback: Correct. Electronic meetings allow companies
to reduce travel budgets, save professional time, and minimize the
environmental impact caused by travel. They also speed up meeting
follow-up activities because decisions and action items can be
recorded electronically. See 2-5: Meeting Management
• Question 2
2 out of 2 points
Sandra is a manager at Starlight Inc. She wants to upgrade the quality
of Starlight's products. She calls for a meeting with the technical
experts of the company and asks for suggestions on how to achieve
this goal. She gathers information by listening to each of the experts.
In this scenario, Sandra is engaged in _____.
Selected Answer: c.
intensive listening
Answer Feedback: Correct. In this scenario, Sandra is engaged in
intensive listening. Intensive listening is listening to obtain
,information, solve problems, or persuade or dissuade. It involves
greater use of your analytical ability to proceed through problem-
solving steps. See 2-3: Listening As a Communication Skill
Response Feedback: Correct. In this scenario, Sandra is engaged in
intensive listening. Intensive listening is listening to obtain
information, solve problems, or persuade or dissuade. It involves
greater use of your analytical ability to proceed through problem-
solving steps. See 2-3: Listening As a Communication Skill
• Question 3
2 out of 2 points
A difference between active voice and passive voice is that active
voice:
Selected Answer: b.
places greater emphasis on the subject's concerns.
Answer Feedback: Correct. In sentences in which the subject is the
doer of action, the verbs are called active. A difference between active
voice and passive voice is that active voice places greater emphasis on
the subject's concerns. See 4-1: Effective Sentences and Coherent
Paragraphs
Response Feedback: Correct. In sentences in which the subject is the
doer of action, the verbs are called active. A difference between active
voice and passive voice is that active voice places greater emphasis on
the subject's concerns. See 4-1: Effective Sentences and Coherent
Paragraphs
• Question 4
2 out of 2 points
General words keep negative ideas from receiving more emphasis
than they deserve.
Selected Answer: True
Response Feedback: General words keep negative ideas from
receiving more emphasis than they deserve. In addition, senders who
, do not have specific information or for some reason do not want to
divulge it use general words. See 4-3: Improve Readability
• Question 5
2 out of 2 points
Stazia Inc. is a software company that intends to collaborate with
Softron Inc., another multinational company. Steve, the chief
executive officer of Stazia, decides to discuss the company's
objectives with Jared, the chief executive officer of Softron. Steve
seeks to obtain information about the services Softron offers and the
quality process it follows. Steve intends to gather maximum
information from this discussion including nonverbal cues. In this
scenario, which of the following channels of communication should
Steve use?
Selected Answer: d.
A face-to-face meeting
Answer Feedback: Correct. In this scenario, Steve should hold a
face-to-face meeting. Generally, the richest channels of
communication provide nonverbal information in addition to that
provided in written or oral form. For this reason, the richest channel
of communication is face-to-face, or interpersonal. See 3-2: Step 2:
Determine the Purpose, and Select an Appropriate Channel and
Medium
Response Feedback: Correct. In this scenario, Steve should hold a
face-to-face meeting. Generally, the richest channels of
communication provide nonverbal information in addition to that
provided in written or oral form. For this reason, the richest channel
of communication is face-to-face, or interpersonal. See 3-2: Step 2:
Determine the Purpose, and Select an Appropriate Channel and
Medium
• Question 6
2 out of 2 points
